Diagsheet

2020 Honda Odyssey · symptom sheet

Infotainment, screen or backup camera fails

  • 107owner reports
  • 30,749median miles
  • $2,000median quote
  • 0involved a crash

Newest report Aug 31, 2026 · checked Sep 9, 2026

224 of the 458 complaints on this car are about the electrical system. 107 of those describe infotainment. Only driver assist is reported more often on this car.

Tick what matches of 107 reports

34
83
1
23
3

What got replaced

Owners who name the part that was replaced mention the camera (79 reports), the head unit or screen (37 reports), the module (6 reports) and the software (3 reports).

Recalls and investigations

7 recalls on the electrical system cover the 2020 model year. A recall on the same system isn't always the same failure, so read the defect text.

26V-423Jul 1, 2026
Back Over Prevention: Sensing System: Camera

Honda (American Honda Motor Co.) is recalling certain 2018-2020 Odyssey vehicles. Water may enter into the rearview camera, which can cause the rearview camera image to fail to display when the vehicle is in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

Risk and remedy
Risk: A rearview image that does not display reduces the driver's view behind the vehicle, increasing the risk of a crash.
Remedy: Dealers will replace the rearview camera, free of charge. Owner notification letters were mailed August 24, 2026. Owners may contact Honda's customer service at 1-888-234-2138. Honda's number for this recall is HOX. This recall expands previous NHTSA recall number 20V438. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov beginning July 9, 2026.
23V-431Jun 15, 2023
Back Over Prevention:Display Function

Honda (American Honda Motor Co.) is recalling certain 2018-2023 Odyssey, 2019-2022 Pilot, and 2019-2023 Passport vehicles. Due to a faulty Media Oriented Systems Transport (MOST) communication coaxial cable connector, the rearview camera image may not appear on the display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

Risk and remedy
Risk: A rearview camera that does not display an image can reduce the driver's rear view, increasing the risk of a crash or injury.
Remedy: Dealers will replace the MOST cable harness and install a straightening cover over the vehicle cable connector, free of charge. Owner notification letters were mailed July 24, 2023. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are EEL, ZEM, and SFC.
23V-174Mar 16, 2023
Visibility:Rearview Mirrors/Devices:Exterior

Honda (American Honda Motor Co) is recalling certain 2020-2021 Pilot and Ridgeline, and 2020-2022 Passport and Odyssey vehicles. The heating pads behind both side-view mirrors may not be bonded properly, allowing the mirror glass to detach. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

Risk and remedy
Risk: Detached mirror glass can reduce driver visibility, increasing the risk of a crash.
Remedy: Dealers will replace both left and right side-view mirrors, free of charge. Owner letters were mailed January 17, 2024. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is FE5.
20V-438Jul 28, 2020
Back Over Prevention: Sensing System: Camera

American Honda Motor Co. (Honda) is recalling certain 2019-2020 Odyssey vehicles. Water may get into the rearview camera mounting holes and enter the camera lens and cause a distorted image, or no image at all. Additionally, if the rearview camera view mode is set to top-down view, or switched from that view to another mode in a bright environment, the image may not display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rearview Mirrors."

Risk and remedy
Risk: A distorted or inoperative rearview camera display can reduce the driver's view of what is behind the vehicle, increasing the risk of a crash.
Remedy: Honda will notify owners, and dealers will replace the rearview camera, free of charge. The recall began September 23, 2020. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is W83.
20V-440Jul 28, 2020
Electrical System:Software

Honda (American Honda Motor Co.) is recalling certain 2019-2021 Pilot, 2019-2020 Odyssey and 2019-2020 Passport vehicles. Incorrect central network software programming may cause several errors to occur that can delay or prevent the rearview camera image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."

Risk and remedy
Risk: A delayed or inoperative rearview camera display can reduce the driver's view of what is behind the vehicle, increasing the risk of a crash.
Remedy: Honda will notify owners that updated software is available. Owners have the option to either follow the mailed instructions to download and update the software for free, or visit a dealer to have the software update performed, free of charge. The recall began September 23, 2020. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is Y7Y.
20V-439Jul 28, 2020
Back Over Prevention: Sensing System: Camera

Honda (American Honda Motor Co.) is recalling certain 2018-2020 Odyssey, 2019-2020 Passport, and 2019-2021 Pilot vehicles. Incorrect instrument panel control module software can cause the instrument panel to not display critical information, such as engine oil pressure, speedometer, and gear selector position until the next ignition cycle. Additionally, it can prevent the rearview camera image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 101, "Control and Displays" and 111, "Rearview Mirrors."

Risk and remedy
Risk: Operating a vehicle without a functioning instrument panel or rearview camera display increases the risk of a crash.
Remedy: Honda will notify owners, and dealers will reprogram the instrument panel control module software, free of charge. The recall began September 23, 2020. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is T89.
20V-066Feb 6, 2020
Electrical System:Wiring

Honda (American Honda Motor Co.) is recalling certain 2018-2020 Odyssey vehicles. The wire harness for the third row seat accessory power outlet may get pinched between the unibody and rear trim panel, possibly damaging the wires and causing an electrical short.

Risk and remedy
Risk: An intermittent electrical short could overheat the wire harness, increasing the risk of a fire.
Remedy: Honda will notify owners, and dealers will inspect the third row seat accessory power outlet wire harness for damage, replacing it as necessary. If no damage is found, the dealer will apply protective tape and re-route the harness. All repairs will be performed free of charge. The recall began March 16, 2020. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is T6U.

NHTSA investigations into the electrical system on the Odyssey

PE12-026opened Oct 2, 2012
Electrical · model years 2003 to 2004

Ignition interlock failure - rollaway. Closed jan 14, 2013, led to recall 12V-573.

NHTSA summary
On December 10, 2012, Honda Motor Company submitted a defect information report to NHTSA regarding ignition interlocks in approximately 576,117 model year MY) 2003 through 2004 Honda Pilot and Odyssey vehicles that are the subject of this investigation and 231,044 MY 2003 through 2006 Acura MDX vehicles (Recall No. 12V-573).Honda's report states that a design change to the ignition switch used in the recalled vehicles reduced the range of rotation for the ignition switch from 160 degrees in earlier designs to 125 degrees without a corresponding change to the ignition interlock blocking mechanism.The result was that excessive rotational force could damage a lever that would allow the driver to remove the ignition key that was in a position other than the Park position, which may allow the vehicle to roll away.ODI identified 176 complaints related to the alleged defect, including 48 roll away crashes.Threeof the incidents resulted in the following injuries to pedestrians:1) a broken foot and torn Achilles tendon; 2) a fractured fibula and crush injuries to a shin area; and 3) an incident requiring unspecified treatment at a hospital emergency room.This investigation is closed.The VOQs associated with this investigation are: 10486515, 10486393, 10486100, 10485010, 10482229, 10482091, 10481169, 10481105, 10481079, 10481027, 10480804, 10480648, 10480099, 10480009, 10479934, 10479695, 10479561, 10479517, 10479494, 10479484, 10479437, 10479421, 10479409, 10479343, 10478916, 10478876

None of these investigations covers the 2020 model year.

What owners paid

29 of the 107 reports quote a price. Each dot is one quote. The middle half runs $1,200 to $2,400.

$1,200$2,000$2,400
$0k$2k$4k$6k$8k

When it happens

The middle half of failures fell between 4,500 and 54,000 miles, from the 34 reports that gave a mileage.

119
1320
521
722
1123
1724
2725
2626

What owners wrote

“Multipurpose camera is defective- broken after only 80,000 miles. No longer functions at all. No automatic emergency braking, no forward collision warning, no lane departure warning, no lane keeping assistance, no adaptive cruise control. Dangerous now without all those computer controlled safety functions. $2400 replacement. I don’t have $2400.”

Filed Jun 4, 2026 · 80,000 miles

“We have 2020 Honda Odyssey with 4500 miles and multi purpose camera quit working and Honda service center ran a scan and confirmed malfunction of camera and replacement costed over $1600. Internet tells me that many other similar vehicle have similar issue. It should be a recall and fixed free.”

Filed Apr 24, 2025 · 4,500 miles

“The multicamera display unit is defective. It operates several systems and cause multiple warning issues. I believe the design is flawed. In addition to the warnings, both the display for driving information ( speed, rpm, temp, etc.) go blank and the AV unit (radio, entertainment, etc) shuts off too.”

Filed Aug 18, 2024

“Front Camera failure resulted in failure of Adaptive Cruise Control Automatic Emergency Braking Blind Spot Warning Forward Collision Warning Lane Departure Warning Lane Keeping Assistance Parking Collision Warning Rear Cross Traffic Warning”

Filed Jul 25, 2024

Should you keep driving it?

This page can't tell you that. 0 of 107 reports involved a crash. Owners who file are the ones who had a bad experience, and nobody checks their reports. If the problem affects steering, braking, power or a fire risk, treat it as a safety fault and have it inspected before a long or high-speed drive.

File your own report with NHTSA. Complaint counts are how a problem gets an investigation.

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