2021 Honda Odyssey · symptom sheet
Infotainment, screen or backup camera fails
- 29owner reports
- 43,000median miles
- 0involved a crash
Newest report Sep 24, 2026 · checked Oct 2, 2026
88 of the 142 complaints on this car are about the electrical system. 29 of those describe infotainment, which makes it the most reported problem on the 2021 Odyssey.
Tick what matches of 29 reports
Infotainment on other Odyssey years
Report counts are for each model year on its own, so a newer car has had less time to collect them. Model years with too few reports of it for a sheet: 2014, 2015, 2016, 2022, 2023, 2024, 2026.
What this problem usually is
Screen complaints read like a list of small betrayals. The display goes black or freezes, the backup camera shows nothing when you shift into reverse, CarPlay or Android Auto keeps dropping, or the radio changes volume on its own. Many owners had a software update that didn't fix it. A narrower sheet covers backup camera failures on their own, and another covers screens that freeze.
What got replaced
Owners who name the part that was replaced mention the head unit or screen (16 reports) and the camera (11 reports).
Recalls and investigations
2 recalls on the electrical system cover the 2021 model year. A recall on the same system isn't always the same failure, so read the defect text.
Due to a faulty Media Oriented Systems Transport (MOST) communication coaxial cable connector, the rearview camera image may not appear on the display.
The heating pads behind both side-view mirrors may not be bonded properly, allowing the mirror glass to detach.
All 8 recalls on the 2021 Honda Odyssey, with the owner complaints on each recalled system
NHTSA investigations into the electrical system on the Odyssey
Ignition interlock failure - rollaway. Closed jan 14, 2013, led to recall 12V-573.
None of these investigations covers the 2021 model year.
When it happens
The middle half of failures fell between 29,000 and 49,231 miles, from the 8 reports that gave a mileage.
Is this a known problem?
The manufacturer has sent NHTSA 3 service bulletins or notices for the 2021 Honda Odyssey that deal with this problem. Newest first.
Federal rules make a manufacturer send NHTSA a copy of any notice about a defect that goes to more than one dealer or owner. Most of these are service bulletins, the repair instructions manufacturers send to dealers. NHTSA generally leaves safety recall bulletins out of this file, and recalls are listed separately.
American Honda Motor Co., Inc. (AHM) is searching for certain 2018-2021 Odysseys with a customer complaint of the fuel door not opening, not closing or the gauge cluster displaying error for fuel lid open when it is actually closed.
There is a popping or crackling from the speakers or no sound from the audio system. You may also see a Network Loss message and/or display issues.
ServiceNews Article - We have received information from the vendor (Alpine) that display panels are being replaced for cracks on the center display screen.
What owners wrote
“The vanâs CarPlay quit working while navigating thru Louisville traffic. The display scene indicated MOST Net off error. It has happened 5 times since then.”
Filed Aug 27, 2026
“The main screen went black for 3 mins while driving. Booted halfway back up then crashed again. Booted up again and then worked. Its done this 3 times and I've had van for 6 days. 32k miles one owner. Mint looking”
Filed Nov 25, 2025 · 32,000 miles
“Vehicle applied brakes for no reason. Lost ability to see reverse camera during backing up. Half of the instrument cluster went dim to become barely visible. Radio screen freezes randomly. Engine cuts out or shudders intermittently.”
Filed Aug 25, 2025
“Car has completely shut off when the auto start/stop engaged after coming to a stop at a red light/stop sign on multiple occasions. Everything shut completely off, no radio, lights, etc. Had to push the start button multiple times to turn the car back on. Please investigate as I have read of this happening to many other people with 0 solution from Honda. This is a defect and should be recalled/fixed.”
Filed Mar 31, 2025
Should you keep driving it?
This page can't tell you that. 0 of 29 reports involved a crash. Owners who file are the ones who had a bad experience, and nobody checks their reports. If the problem affects steering, braking, power or a fire risk, treat it as a safety fault and have it inspected before a long or high-speed drive.
File your own report with NHTSA. Complaint counts are how a problem gets an investigation. How reports land on this sheet.
Guide Paid for this repair before a recall covered it? How recall reimbursement works