Diagsheet

2021 Honda Odyssey · symptom sheet

Infotainment, screen or backup camera fails

  • 27owner reports
  • 32,000median miles
  • 0involved a crash

Newest report Sep 3, 2026 · checked Sep 9, 2026

85 of the 139 complaints on this car are about the electrical system. 27 of those describe infotainment, which makes it the most reported problem on the 2021 Odyssey.

Tick what matches of 27 reports

10
12
3
9
2

What got replaced

Owners who name the part that was replaced mention the head unit or screen (14 reports) and the camera (10 reports).

Recalls and investigations

2 recalls on the electrical system cover the 2021 model year. A recall on the same system isn't always the same failure, so read the defect text.

23V-431Jun 15, 2023
Back Over Prevention:Display Function

Honda (American Honda Motor Co.) is recalling certain 2018-2023 Odyssey, 2019-2022 Pilot, and 2019-2023 Passport vehicles. Due to a faulty Media Oriented Systems Transport (MOST) communication coaxial cable connector, the rearview camera image may not appear on the display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

Risk and remedy
Risk: A rearview camera that does not display an image can reduce the driver's rear view, increasing the risk of a crash or injury.
Remedy: Dealers will replace the MOST cable harness and install a straightening cover over the vehicle cable connector, free of charge. Owner notification letters were mailed July 24, 2023. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are EEL, ZEM, and SFC.
23V-174Mar 16, 2023
Visibility:Rearview Mirrors/Devices:Exterior

Honda (American Honda Motor Co) is recalling certain 2020-2021 Pilot and Ridgeline, and 2020-2022 Passport and Odyssey vehicles. The heating pads behind both side-view mirrors may not be bonded properly, allowing the mirror glass to detach. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

Risk and remedy
Risk: Detached mirror glass can reduce driver visibility, increasing the risk of a crash.
Remedy: Dealers will replace both left and right side-view mirrors, free of charge. Owner letters were mailed January 17, 2024. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is FE5.

NHTSA investigations into the electrical system on the Odyssey

PE12-026opened Oct 2, 2012
Electrical · model years 2003 to 2004

Ignition interlock failure - rollaway. Closed jan 14, 2013, led to recall 12V-573.

NHTSA summary
On December 10, 2012, Honda Motor Company submitted a defect information report to NHTSA regarding ignition interlocks in approximately 576,117 model year MY) 2003 through 2004 Honda Pilot and Odyssey vehicles that are the subject of this investigation and 231,044 MY 2003 through 2006 Acura MDX vehicles (Recall No. 12V-573).Honda's report states that a design change to the ignition switch used in the recalled vehicles reduced the range of rotation for the ignition switch from 160 degrees in earlier designs to 125 degrees without a corresponding change to the ignition interlock blocking mechanism.The result was that excessive rotational force could damage a lever that would allow the driver to remove the ignition key that was in a position other than the Park position, which may allow the vehicle to roll away.ODI identified 176 complaints related to the alleged defect, including 48 roll away crashes.Threeof the incidents resulted in the following injuries to pedestrians:1) a broken foot and torn Achilles tendon; 2) a fractured fibula and crush injuries to a shin area; and 3) an incident requiring unspecified treatment at a hospital emergency room.This investigation is closed.The VOQs associated with this investigation are: 10486515, 10486393, 10486100, 10485010, 10482229, 10482091, 10481169, 10481105, 10481079, 10481027, 10480804, 10480648, 10480099, 10480009, 10479934, 10479695, 10479561, 10479517, 10479494, 10479484, 10479437, 10479421, 10479409, 10479343, 10478916, 10478876

None of these investigations covers the 2021 model year.

When it happens

Too few of these reports state a mileage to give a range.

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1226

What owners wrote

“The van’s CarPlay quit working while navigating thru Louisville traffic. The display scene indicated MOST Net off error. It has happened 5 times since then.”

Filed Aug 27, 2026

“The main screen went black for 3 mins while driving. Booted halfway back up then crashed again. Booted up again and then worked. Its done this 3 times and I've had van for 6 days. 32k miles one owner. Mint looking”

Filed Nov 25, 2025 · 32,000 miles

“Vehicle applied brakes for no reason. Lost ability to see reverse camera during backing up. Half of the instrument cluster went dim to become barely visible. Radio screen freezes randomly. Engine cuts out or shudders intermittently.”

Filed Aug 25, 2025

“Car has completely shut off when the auto start/stop engaged after coming to a stop at a red light/stop sign on multiple occasions. Everything shut completely off, no radio, lights, etc. Had to push the start button multiple times to turn the car back on. Please investigate as I have read of this happening to many other people with 0 solution from Honda. This is a defect and should be recalled/fixed.”

Filed Mar 31, 2025

Should you keep driving it?

This page can't tell you that. 0 of 27 reports involved a crash. Owners who file are the ones who had a bad experience, and nobody checks their reports. If the problem affects steering, braking, power or a fire risk, treat it as a safety fault and have it inspected before a long or high-speed drive.

File your own report with NHTSA. Complaint counts are how a problem gets an investigation.