2016 Ford Mustang · symptom sheet
Infotainment, screen or backup camera fails
- 68owner reports
- 32,000median miles
- $400median quote
- 1involved a crash
Newest report Aug 20, 2026 · checked Oct 2, 2026
173 of the 378 complaints on this car are about the electrical system. 68 of those describe infotainment, which makes it the most reported problem on the 2016 Mustang.
Narrower sheets: Backup camera goes black or freezes (50 reports)
Tick what matches of 68 reports
Infotainment on other Mustang years
Report counts are for each model year on its own, so a newer car has had less time to collect them. Model years with too few reports of it for a sheet: 2014, 2019, 2020.
What this problem usually is
Screen complaints read like a list of small betrayals. The display goes black or freezes, the backup camera shows nothing when you shift into reverse, CarPlay or Android Auto keeps dropping, or the radio changes volume on its own. Many owners had a software update that didn't fix it. A narrower sheet covers backup camera failures on their own, and another covers screens that freeze.
What got replaced
Owners who name the part that was replaced mention the camera (63 reports) and the head unit or screen (16 reports).
Recalls and investigations
2 recalls on the electrical system cover the 2016 model year. A recall on the same system isn't always the same failure, so read the defect text.
The rearview camera may display a distorted, inverted, or blank image when the vehicle is in reverse.
The rearview camera wiring may be loose or damaged, which can result in a blank or distorted image.
All 5 recalls on the 2016 Ford Mustang, with the owner complaints on each recalled system
NHTSA investigations into the electrical system on the Mustang
Rearview camera fmvss 111 noncompliance. Open.
Fleet vehicle recall completion audit. Closed dec 28, 2015.
Fires in the center console. Closed jul 27, 1999.
Windshield wiper failure. Closed feb 8, 1994.
Windshield wiper failure. Closed jul 21, 1993.
Stalling. Closed jan 21, 1988.
Steering coupling flange failure. Closed jun 2, 1978.
None of these investigations covers the 2016 model year.
What owners paid
14 of the 68 reports quote a price. Each dot is one quote. The middle half runs $230 to $530.
When it happens
The middle half of failures fell between 18,000 and 62,571 miles, from the 31 reports that gave a mileage.
Is this a known problem?
The manufacturer has sent NHTSA 36 service bulletins or notices for the 2016 Ford Mustang that deal with this problem. Newest first.
Federal rules make a manufacturer send NHTSA a copy of any notice about a defect that goes to more than one dealer or owner. Most of these are service bulletins, the repair instructions manufacturers send to dealers. NHTSA generally leaves safety recall bulletins out of this file, and recalls are listed separately.
Some vehicles listed in the Model statement above may exhibit various SYNC performance related concerns including but not limited to: Display operation concerns Navigation inoperative Voice recognition concerns Phone connection issues Dropped phone ...
Some 2016-2021 Ford and Lincoln vehicles equipped with SYNC 3 may exhibit a condition where the navigation voice prompts are inoperative after a SYNC map update. This may be due to an incomplete installation of the SYNC map software.
Some 2016-2021 Ford or Lincoln vehicles equipped with SYNC 3 or SYNC 4 may exhibit a blank screen or other various SYNC symptoms only when the vehicle is in transport mode.
Some 2016-2020 Ford and Lincoln vehicles equipped with a SYNC 3 Touchscreen may experience the volume control unresponsive from the Front Control Interface Module (FCIM) and steering volume controls when using Apple Car Play.
32 more on the 2016 Ford Mustang page.
What owners wrote
“I had a back up camera recall done, and several months later, the exact same problems happened. Exactly the same symptoms and results. When shifting into reverse, the camera, in more than 50% of the time, the camera fails, just like before the first recall. The dealer says one fix per recall, and if I want it fixed now, it will be $400. It is a defect and should be fixed properly, not the sloppy fix done previously”
Filed Nov 4, 2024
“Attempted to start the vehicle and heard some sort of noise and nothing happened. Vehicle engine would not turned over or attempt to start. Received a message on the display stating Steering Lock Malfunction. Service now. I found a response from the NHTSA stating how to correct the issue. This only applied to the 2020 model. However, this corrected my issue.”
Filed Mar 25, 2024
“Back up camera recall was unresolved by previous owner. Iâve tried fixing the issue myself but cannot find it. The camera displays blue and black screens while in reverse.”
Filed Mar 17, 2024
“Safety recall work for 22S06/ NHTSA 22V082 performed at dealer. Dealer confirmed that work was done correctly but the work as instructed from FORD did not correct the issue of rear view camera not working correctly. In fact it has made the condition worse. Recall issue as defined in 22S06 - The rear view camera could intermittently display a blank or distorted image05/19/”
Filed Jul 12, 2023
Should you keep driving it?
This page can't tell you that. 1 of 68 reports involved a crash. Owners who file are the ones who had a bad experience, and nobody checks their reports. If the problem affects steering, braking, power or a fire risk, treat it as a safety fault and have it inspected before a long or high-speed drive.
File your own report with NHTSA. Complaint counts are how a problem gets an investigation. How reports land on this sheet.
Guide Paid for this repair before a recall covered it? How recall reimbursement works
Other problems on this car
- Engine stalls or loses power while driving 42 reports
- A/C blows warm or the compressor fails 36 reports
- Check engine light or misfire 34 reports
- Doors, latches or locks fail 31 reports
- Engine overheats or leaks coolant 29 reports
- Engine failure, knocking or rod bearing 26 reports