First generation
2021 Ford Mustang Mach-E
The most reported problem on the 2021 Ford Mustang Mach-E is false collision warning, with 81 complaints.
- 347owner complaints
- 13recalls
- 14involved a crash
- 30,000median miles at failure
Newest report Sep 28, 2026 · checked Oct 2, 2026
What is your Mustang Mach-E doing?
Each one opens a sheet built from the owner reports of that problem on the 2021 model year.
Is the 2021 Ford Mustang Mach-E reliable?
The 2021 Ford Mustang Mach-E has 347 owner complaints on file with NHTSA, 1.6 times the median of 216 for 2021 SUVs on this site. Of the 5 Mustang Mach-E model years since 2021, it has the most complaints. Complaint counts rise with sales as well as faults, so read what owners report below before deciding.
At a glance
- Next to the 2022
- At 58 complaints for each year on the road, the 2021 runs 2.1 times the 2022 (28). That's the only adjacent model year with enough complaints to set beside it.
- Top problem
- Two problems run close. False collision warning has 81 complaints and dead battery has 71, out of 347 in all. Too few of the false collision warning reports give a mileage to say when it starts.
- Crash, fire and injury reports
- 15 of the 347 complaints (4%) report a crash, a fire or an injury, a little under the 6% typical of vehicles on this site. Counted separately (one report can carry more than one), 14 reports mention a crash, 1 mentions a fire and 9 people were hurt.
- Recalls behind the top problems
- Dead battery and driver assist each have a recall on the same system (22V-412, 23V-687 and 2 others; 22V-333). False collision warning has none. A recall on the same system doesn't always cover the failure owners describe, so compare its summary with the complaints.
- When owners filed
- Filings peaked in 2022 at 106 and have dropped every year since, to 55 in 2025. So far in 2026, 26 more have come in.
When each problem shows up
Each bar covers the middle half of the mileages owners reported for that problem. A quarter saw it earlier, a quarter later. The tick is the median. Most reported: forward collision warning goes off or the camera drops out, 81 complaints.
middle half of reports, median tick. The heavier grey bars have 75 or more reports.
Behind you
Around your mileage
Ahead of you
How this compares
347 complaints is 1.8 times the median 2021 model on this site and 1.6 times the median 2021 SUV. Among the 3 Mustang Mach-E model years here it ranks 1st for complaints. Counts follow sales volume as much as reliability, so a truck that sells 700,000 a year draws more reports than a sedan that sells 200,000.
Service bulletins for the 2021 Ford Mustang Mach-E
Ford filed 328 bulletins and other notices with NHTSA that list the 2021 Ford Mustang Mach-E. 102 of them deal with a problem owners have reported on this car. Newest first.
Federal rules make a manufacturer send NHTSA a copy of any notice about a defect that goes to more than one dealer or owner. Most of these are service bulletins, the repair instructions manufacturers send to dealers. NHTSA generally leaves safety recall bulletins out of this file, and recalls are listed separately.
Battery dies or the car will not start 35 bulletins · 71 complaints
Some 2021-2023 Mustang Mach-E vehicles built on or before 25-Jun-2023, 2022-2025 E-Transit and 2022-2023 F-150 Lightning vehicles may experience a high voltage battery stop charging condition when using a direct current (DC) fast charger level 3 with ...
25S65 Recall remedy -Prevents a potential lock-out condition caused by the vehicle's battery being discharged
33 more on this problem
Some of the vehicles listed in the Model statement above may exhibit a condition where the high voltage battery charges slowly or does not charge while using a level 1 or level 2 electric vehicle supply equipment (EVSE) after an over the air (OTA) update.
Some 2021-2022 Mustang Mach-E vehicles built on or before 28-May-2022 may exhibit an illuminated malfunction indicator lamp (MIL) and/or powertrain malfunction (wrench) indicator with diagnostic trouble codes (DTCs) P0563, P0ADA, P0ADE, P0AA1, P0AA4, P0AA5, ...
2021-2023 Mustang Mach-E and 2023 e-Transit vehicles may exhibit a condition where the high voltage battery stops charging when connected to level 1 or level 2 chargers with an illuminated malfunction indicator lamp (MIL) and diagnostic trouble code (DTC) ...
Some 2021-2023 Mustang Mach-E vehicles built on or before 24-Jun-2023 may exhibit a condition where the high voltage battery slow charging or does not charge while using a level 1 or level 2 electric vehicle supply equipment (EVSE) after an over the air (OTA) ...
Some 2021-2023 Mustang Mach-E vehicles may exhibit a condition where the high voltage battery stops charging when connected to level 1 or level 2 chargers with an illuminated malfunction indicator lamp (MIL) and diagnostic trouble code (DTC) P2C94 stored in ...
Some 2021-2023 Mustang Mach-E vehicles built on or before 17-Mar-2023 may exhibit an illuminated malfunction indicator lamp (MIL) and/or powertrain malfunction (wrench) indicator with diagnostic trouble codes (DTCs) P0563, P0ADA, P0ADE, P0AA1, P0AA4, P0AA5, ...
Some 2021-2023 Mustang Mach-E, 2022-2023 F-150 Lightning/e-Transit vehicles may exhibit a concern where the vehicle is unable to achieve 100 percent state of charge immediately after high voltage (HV) battery module balancing and replacement.
Customer Satisfaction Program 23B50 Certain 2021-2023 Model Year Mustang Mach-E, 2022-2023 Model Year E-Transit, and 2023 F-150 Lightning Vehicles - Charge Cord Stuck â Reprogram Battery Charge Control Module
Some 2021-2023 Mustang Mach-E and 2022-2023 E-Transit vehicles may exhibit an inability to clear diagnostic trouble codes (DTCs) P0ADA, P0ADE, P0AA1, and/or P0AA4 stored in the battery energy control module (BECM) after high voltage battery junction box ...
Some 2021-2022 Mustang Mach-E vehicles built on or before 17-Mar-2023 may exhibit an illuminated malfunction indicator lamp (MIL) and/or powertrain malfunction (wrench) indicator with diagnostic trouble codes (DTCs) P0563, P0ADA, P0ADE, P0AA1, P0AA4, P0AA5, ...
Plus 23 older ones not listed here.
Adaptive cruise or lane keeping misbehaves 1 bulletin · 71 complaints
Some of the vehicles listed in the Model statement above may exhibit an inoperative Blue Cruise and Lane Keeping system with diagnostic trouble code (DTC) U3000:49 with a status byte of 8F stored in the camera module-rear (CMR).
Infotainment, screen or backup camera fails 46 bulletins · 69 complaints
Some 2021-2024 Ford and Lincoln vehicles may exhibit an "Updating SYNC" message on the vehicle center display screen after an over the air (OTA) update.
Some of the vehicles listed in the model statement above equipped with SYNC4 may experience a blank center display screen or black center display after welcome animation.
44 more on this problem
Some of the vehicles listed in the Model statement above may exhibit diagnostic trouble codes (DTCs) C1001:31, U3000:89, and/or U3000:49 stored in the image processing module A (IPMA) and at least one of the following conditions: "Front Camera Fault Service ...
Various 2020-2026 Ford and Lincoln vehicles equipped with blind spot information system (BLIS) may experience an inoperative blind spot monitoring with a "Blind Spot System Fault" message displayed in the instrument panel cluster (IPC).
Some of the vehicles listed in the Model statement above may exhibit all of the following conditions: * Inoperative BlueCruise and lane centering * DTC U2018:51 stored in the camera module - rear (CMR) * DTC U0565:86 stored in the image processing module A ...
Some 2020-2025 various Ford and Lincoln vehicles equipped with blind spot information system (BLIS) may experience an inoperative blind spot monitoring with a "Blind Spot System Fault" message displayed in the instrument panel cluster (IPC).
Some of the vehicles listed in the Model statement above equipped with the rear view camera system only may exhibit the "Reverse Brake Assistance Not Available" message and diagnostic trouble code (DTC) B1578:78 stored in the image processing module A (IPMA) ...
Some of the vehicles listed in the model statement above may exhibit at least one of the following conditions: - "Reverse Brake Assist Unavailable" message displayed in the instrument panel cluster (IPC) with missing active guide lines in the reverse camera ...
Some of the vehicles listed in the Model statement above may exhibit the condition that the traction control feature cannot be turned off/disabled through the vehicles center display screen.
Quality improvements include: -Addresses cases where the cluster was stuck on charging screen -Addresses Instrument Panel Cluster delays after doing a quick restart -Customers will be able to turn off the traction control using the toggle
Some of the vehicles listed in the Model statement above may exhibit at least one of the following conditions: * General system performance/stability/intermittent system reboot * Intermittent wireless Apple CarPlay or Android Auto function * Phone related ...
Quality improvements include: -Improve battery state of charge drainage issue due to Electronic Control Unit key off load events. -SYNC screen will display correct software update status.
Plus 34 older ones not listed here.
Hybrid or EV system warning, loss of power 5 bulletins · 55 complaints
Some 2021-2023 Mustang Mach-E built on or before 15-Sep-2023 and 2022-2023 E-Transit vehicles may experience an illuminated powertrain malfunction (wrench) indicator with diagnostic trouble codes (DTC) U3000:16, U3000:64, U3000:04 and/or U3000:45 in the ...
Some 2021-2022 Mustang Mach-E (non-GT) vehicles equipped with all-wheel drive (AWD) may exhibit a whine noise from the front drive unit when driving steady at speeds between 30-40 mph (48-64 km/h) without diagnostic trouble codes (DTCs) present.
3 more on this problem
Some 2021-2022 Mustang Mach-E vehicles equipped with all-wheel drive (AWD) may exhibit a whine noise from the front drive unit when driving steady speed between 30-40 mph (48-64 km/h) without diagnostic trouble codes (DTCs) present.
Some 2021-2022 Mustang Mach-E/Escape plug-in hybrid electric vehicle (PHEV), 2020-2022 Aviator PHEV, and 2022 Transit battery electric vehicle (BEV) vehicles may experience an illuminated powertrain malfunction (Wrench) indicator and/or malfunction indicator ...
Some 2020-2021 Explorer/Aviator Hybrids, 2021 Corsair Hybrid, 2021 F-150 PowerBoost, and 2021 Mustang Mach-E vehicles may exhibit a no-start with a Stop Safely Now warning message in the instrument panel cluster (IPC).
Engine stalls or loses power while driving 2 bulletins · 43 complaints
Some of the vehicles listed in the Model statement above may exhibit at least one of the following conditions: * "Stop Safely Now" message in the instrument panel cluster (IPC) * Illuminated powertrain malfunction (wrench) indicator with diagnostic trouble ...
Some 2021 Mustang Mach-E vehicles built on or before 20-Mar-2021 may exhibit a loss of power, Stop Safely Now message in the instrument panel cluster (IPC), and illuminated malfunction indicator lamp (MIL) with diagnostic trouble codes (DTCs) P1A10, U0293 ...
Brakes grind, pulse or wear early 5 bulletins · 31 complaints
Some 2021-2022 Mustang Mach-E vehicles may exhibit a "Parking Brake Failure, Service Immediately message displayed in the instrument panel cluster (IPC) and diagnostic trouble codes (DTCs) C2007, C2008, C1034, U0293 and/or U0100 stored in the anti-lock brake ...
Some Ford and Lincoln vehicles may exhibit noise when the brakes are applied. When diagnosing and repairing brake noise conditions, use the Workshop Manual (WSM) and the appropriate pinpoint test in section 206-00.
3 more on this problem
Some 2021 Mustang Mach-E/F-150 vehicles may exhibit a Reverse Brake Assist Unavailable message displayed in the instrument panel cluster (IPC) with missing active guide lines in the reverse camera display and/or diagnostic trouble code (DTC) U0415:86 stored ...
Some 2021 Mustang Mach-E vehicles may exhibit a vibration or pulsation from the brakes. This may be due to brake pad material bonded to the rotor. To correct the condition, follow the Service Procedure steps to replace the brake pads and resurface the rotors.
Some 2013-2021 Ford and Lincoln vehicles may exhibit noise when the brakes are applied. When diagnosing and repairing brake noise conditions, use the Workshop Manual (WSM) and the appropriate pinpoint test in section 206-00.
Windshield cracks or distorts 5 bulletins · 9 complaints
Some 2021-2024 Mustang Mach-E vehicles built on or before 09-Jul-2024 may exhibit a wind noise from the exterior mirrors/A-pillar area when driving between 25 mph-40 mph (32 km/h-64 Km/h).
Some 2021-2023 Mustang Mach-E vehicles may exhibit a wind noise from the exterior mirror/A-pillar area when driving at or above 64 km/h (40 mph). This may be due to poor sealing of the lower mirror foam and the glass top run foam..
3 more on this problem
Some 2021-2023 Mustang Mach-E vehicles built on or before 04-Dec-2023 may exhibit a wind noise from the exterior mirrors/A-pillar area when driving at or above 40 mph (64 km/h).
Some 2021-2023 Mustang Mach-E vehicles may exhibit a lack/loss of heat and/or windshield interior fogging while driving during freezing temperatures. This may be due to the heating ventilation and air conditioning (HVAC) control module software.
Some 2021 Mustang Mach-E vehicles built on or before 15-Feb-2021 may exhibit a wind noise turbulence noise at the top of the windshield when travelling above 45 mph (72 km/h).
Power steering cuts out or goes heavy 3 bulletins · 7 complaints
Some 2021-2024 Mustang Mach-E vehicles may exhibit only continuous memory diagnostic trouble code (DTC) U2016:47 stored in the power steering control module (PSCM) after a self test is performed with the Ford Diagnosis and Repair System (FDRS) scan tool.
Some 2021-2023 Mustang Mach-E vehicles may exhibit various driver assistance system warning messages or inoperative features and/or Diagnostic Trouble Code (DTC) U3000:49 stored in the Image Processing Module A (IPMA) that will not clear and not be stored in ...
1 more on this problem
Some 2021-2022 Mustang Mach-E and F-150 vehicles may exhibit a Reverse Brake Assist Unavailable message after module programming has been completed.
Complaints filed by year
106 complaints came in 2022, 8.2 times the year before. Owners file in waves when a problem gets press or an investigation, so a spike measures attention as much as failures.
NHTSA investigations
Collisions involving ford bluecruise. Open.
NHTSA summary
Collisions involving ford bluecruise. Closed jan 17, 2025.
NHTSA summary
High voltage battery contactor failure. Closed dec 6, 2023, led to recall 23V-687.
NHTSA summary
Pedestrian alert sounds. Closed aug 7, 2023, led to recall 22V-063.
NHTSA summary
Recalls that include the 2021 Ford Mustang Mach-E
Whether your car is included depends on its VIN. Check yours at nhtsa.gov/recalls.
Ford Motor Company (Ford) is recalling certain 2021-2023 Mustang Mach E vehicles. The rear differential pinion shaft may fracture.
Risk and remedy
Remedy: Dealers will repair or replace the rear differential assembly as necessary, free of charge. Interim letters, notifying owners of the safety risk, were mailed July 13, 2026. Additional letters will be sent once the remedy is available, anticipated in late December 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S50.
Ford Motor Company (Ford) is recalling certain 2021 Mach-E vehicles that were repaired incorrectly under recall 24V777. An Over-The-Air (OTA) update to the Anti-lock Braking System (ABS) may result in a loss of power brake assist, ABS, Electronic Stability Control, Traction Control, and driver assistance features.
Risk and remedy
Remedy: Dealers will update the ABS calibration software, free of charge. Owner notification letters were mailed September 18, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S81.
Ford Motor Company (Ford) is recalling certain 2021-2025 Mustang Mach E vehicles. In the event of a low battery charge, the electronic door latches may remain locked once the driver or front passenger exits and shuts the door, possibly trapping someone who is unable to use the inside door release handles, such as a child in the back seat.
Risk and remedy
Remedy: Dealers will update the Powertrain Control Module (PCM) and the Secondary On-Board Diagnostic Control Module C (SOBDMC) software, free of charge. Owner notification letters were mailed to 2021-2025 Mustang Mach-E owners September 12, 2025. Additionally, Owner notification letters were mailed to 2024-2025 Mustang Mach-E owners July 10, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S65.
Ford Motor Company (Ford) is recalling certain 2021-2024 Bronco, F-150, 2021-2024 Edge, 2022-2025 Escape, F-250, F-350, F-450, F-550, F-600, 2022-2024 Expedition, 2022-2025 Transit, 2021-2023 Mach-E, 2024 Ranger, Mustang, 2021-2023 Lincoln Nautilus, 2022-2024 Navigator, and 2023-2024 Corsair vehicles. A software error may cause the rearview camera image to delay, freeze, or not display when the vehicle is in reverse.
Risk and remedy
Remedy: The accessory protocol interface module (APIM) software will be updated by a dealer or through an over-the-air update, free of charge. This will be a phased campaign, with the remedy becoming available in different phases based on model and model years. Interim letters notifying owners of the safety risk were mailed on June 26, 2025. Additional letters will be mailed once the final remedy is available on each phase. Owner notification letters were sent on October 8, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S49.
Ford Motor Company (Ford) is recalling certain 2021-2022 Mustang Mach-E vehicles previously repaired incorrectly under recall number 22V-412. The high voltage battery main contactors may overheat.
Risk and remedy
Remedy: Dealers will update the on-board software, free of charge. Owner notification letters were mailed April 11, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S14.
Ford Motor Company (Ford) is recalling certain 2021 Mach-E vehicles. An Over-The-Air (OTA) update to the Anti-lock Braking System (ABS) may result in a loss of power brake assist, ABS, Electronic Stability Control, Traction Control, and driver assistance features.
Risk and remedy
Remedy: Dealers will update the ABS calibration, free of charge. Owner notification letters were mailed November 5, 2024. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24S65.
Ford Motor Company (Ford) is recalling certain 2021-2022 Mustang Mach-E vehicles equipped with an extended range battery. The high voltage battery main contactors may overheat.
Risk and remedy
Remedy: Dealers will replace the high voltage battery junction box, free of charge. Owner notification letters were mailed December 29, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23S56. Vehicles included in this recall that were previously repaired under recall 22V-412 will need to have the new remedy completed.
Ford Motor Company (Ford) is recalling certain 2021-2022 Mustang Mach-E vehicles. The high voltage battery main contactors may overheat.
Risk and remedy
Remedy: Dealers will update the on-board software, free of charge. Owner notification letters were mailed on July 8, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S41.
Ford Motor Company (Ford) is recalling certain 2021 Mustang Mach-E vehicles equipped with all-wheel drive. The powertrain control module (PCM) functional safety software may fail to detect a software error, resulting in unintended acceleration, unintended deceleration, or a loss of drive power.
Risk and remedy
Remedy: The PCM software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed June 9, 2022. Owners may contact Ford customer service at 1-800-436-7332. Ford's number for this recall is 22S29.
Ford Motor Company (Ford) is recalling certain 2021-2022 Mustang Mach-E and 2022 Maverick vehicles. The rear seat belt buckles may not be properly attached to the rear floor assembly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 208, "Occupant Crash Protection," and 210, "Seat Belt Assembly Anchorages."
Risk and remedy
Remedy: Dealers will repair the rear seat belt buckle attachments, free of charge. Owner notification letters were mailed January 28, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21C36.
Ford Motor Company (Ford) is recalling certain 2021 Mustang Mach-E vehicles. The windshield may not have been properly bonded to the vehicle, which could allow it to detach. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 212, "Windshield Mounting."
Risk and remedy
Remedy: Dealers will remove and reinstall the windshield, free of charge. Owner notification letters were mailed on October 29, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21C22.
Ford Motor Company (Ford) is recalling certain 2021 Mustang Mach-E vehicles. The vehicle's panoramic roof glass panel may not have been properly bonded to the vehicle, which could allow it to detach.
Risk and remedy
Remedy: Dealers will apply additional urethane adhesive, free of charge. Owner notification letters were mailed October 29, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S42.
Ford Motor Company (Ford) is recalling certain 2021 Mustang Mach-E vehicles. The front subframe bolts may not have been tightened properly during assembly, which could result in loose bolts.
Risk and remedy
Remedy: Ford will notify owners, and dealers will inspect the front subframe bolts and tighten them as necessary, free of charge. The recall began April 2, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S09.
All 13 recalls on the 2021 Ford Mustang Mach-E, with the owner complaints on each recalled system
Guide NHTSA has an open investigation on this car. What the investigation stages mean
Questions
What is the most common problem on the 2021 Ford Mustang Mach-E?
False collision warning, with 81 of the 347 complaints.
At what mileage do 2021 Ford Mustang Mach-E problems start?
Of the 56 complaints that give a mileage, a quarter came by about 12,000 miles and half by about 30,000.
Is the 2021 Ford Mustang Mach-E better or worse than the 2022?
Counted per year on the road, the 2021 has more complaints than the 2022: 58 a year against 28.
How many 2021 Ford Mustang Mach-E complaints involve a crash, fire or injury?
15 of them (4%). The typical vehicle on this site is at 6%.
Is there a recall for false collision warning on the 2021 Ford Mustang Mach-E?
No recall on file for the 2021 Ford Mustang Mach-E is on the same system as false collision warning. Another recall may still cover your car, so check its VIN at nhtsa.gov/recalls.