First generation
2023 Ford Mustang Mach-E
The most reported problem on the 2023 Ford Mustang Mach-E is brake wear, with 24 complaints.
- 123owner complaints
- 6recalls
- 10involved a crash
- 15,000median miles at failure
Newest report Sep 22, 2026 · checked Oct 2, 2026
Problem sheets
No single problem on the 2023 Ford Mustang Mach-E has enough owner reports for a sheet of its own yet. The counts below still cover every complaint on file.
Is the 2023 Ford Mustang Mach-E reliable?
The 2023 Ford Mustang Mach-E has 123 owner complaints on file with NHTSA, below the median of 166 for 2023 SUVs on this site. Of the 5 Mustang Mach-E model years since 2021, it has the 3rd most complaints. Complaint counts rise with sales as well as faults, so read what owners report below before deciding.
At a glance
- Next to the 2022 and 2024
- At 31 complaints for each year on the road, the 2023 runs close to the 2022 (28) and 2.1 times the 2024 (15).
- Top problem
- Two problems run close. Brake wear has 24 complaints and infotainment has 22, out of 123 in all. Too few of the brake wear reports give a mileage to say when it starts.
- Crash, fire and injury reports
- 11 of the 123 complaints (9%) report a crash, a fire or an injury, a little above the 6% typical of vehicles on this site. Counted separately (one report can carry more than one), 10 reports mention a crash, 1 mentions a fire and 5 people were hurt. The most crash reports, 3 of 10, fall under phantom braking.
- Recalls behind the top problems
- 6 recalls are on file, but no problem here has enough reports to set against them.
- When owners filed
- Complaints are still climbing. 2025 brought 38, the most of any year so far. So far in 2026, 22 more have come in.
When each problem shows up
Each bar covers the middle half of the mileages owners reported for that problem. A quarter saw it earlier, a quarter later. The tick is the median. Most reported: brakes grind, pulse or wear early, 24 complaints.
middle half of reports, median tick. The heavier grey bars have 75 or more reports.
Behind you
Around your mileage
Ahead of you
How this compares
123 complaints is 1.2 times fewer than the median 2023 model on this site and 1.3 times fewer than the median 2023 SUV. Among the 3 Mustang Mach-E model years here it ranks 3rd for complaints. Counts follow sales volume as much as reliability, so a truck that sells 700,000 a year draws more reports than a sedan that sells 200,000.
Service bulletins for the 2023 Ford Mustang Mach-E
Ford filed 180 bulletins and other notices with NHTSA that list the 2023 Ford Mustang Mach-E. 53 of them deal with a problem owners have reported on this car. Newest first.
Federal rules make a manufacturer send NHTSA a copy of any notice about a defect that goes to more than one dealer or owner. Most of these are service bulletins, the repair instructions manufacturers send to dealers. NHTSA generally leaves safety recall bulletins out of this file, and recalls are listed separately.
Brakes grind, pulse or wear early 1 bulletin · 24 complaints
Some Ford and Lincoln vehicles may exhibit noise when the brakes are applied. When diagnosing and repairing brake noise conditions, use the Workshop Manual (WSM) and the appropriate pinpoint test in section 206-00.
Infotainment, screen or backup camera fails 28 bulletins · 22 complaints
Some 2021-2024 Ford and Lincoln vehicles may exhibit an "Updating SYNC" message on the vehicle center display screen after an over the air (OTA) update.
Some 2023-2025 Mustang Mach-E and 2024-2026 F-Super Duty vehicles equipped with a 360-degree camera may exhibit a distorted or corrupted 360-degree camera image in the center display screen, but the rear-view camera image is operating correctly.
26 more on this problem
Quality improvements include: -Addresses a potential communication condition that may result in a loss of radio audio.
Some of the vehicles listed in the Model statement above may exhibit diagnostic trouble codes (DTCs) C1001:31, U3000:89, and/or U3000:49 stored in the image processing module A (IPMA) and at least one of the following conditions: "Front Camera Fault Service ...
Various 2020-2026 Ford and Lincoln vehicles equipped with blind spot information system (BLIS) may experience an inoperative blind spot monitoring with a "Blind Spot System Fault" message displayed in the instrument panel cluster (IPC).
Some 2023-2025 Mustang Mach-E and 2024-2026 F-Super Duty vehicles equipped with a 360 degree camera may exhibit a distorted or blurry 360 degree camera image in the center display screen, but the rear view camera image is operating correctly.
Some of the vehicles listed in the Model statement above may exhibit all of the following conditions: * Inoperative BlueCruise and lane centering * DTC U2018:51 stored in the camera module - rear (CMR) * DTC U0565:86 stored in the image processing module A ...
Some 2020-2025 various Ford and Lincoln vehicles equipped with blind spot information system (BLIS) may experience an inoperative blind spot monitoring with a "Blind Spot System Fault" message displayed in the instrument panel cluster (IPC).
Quality improvements include: -Addresses a Diagnostic Trouble Code that causes the Driver State Monitoring Camera module to get stuck in bootloader
Quality improvements include: -Addresses cases where the cluster was stuck on charging screen -Addresses Instrument Panel Cluster delays after doing a quick restart -Customers will be able to turn off the traction control using the toggle
Some of the vehicles listed in the Model statement above may exhibit at least one of the following conditions: * General system performance/stability/intermittent system reboot * Intermittent wireless Apple CarPlay or Android Auto function * Phone related ...
Some 2023-2024 Mustang Mach-E vehicles built on or before 06-Dec-2024 may exhibit a condition where the high voltage battery does not charge while using a DC fast charger level 3 and a charge error message displayed on the charger with DTC U049C stored in the ...
Plus 16 older ones not listed here.
Battery dies or the car will not start 19 bulletins · 17 complaints
Some 2021-2023 Mustang Mach-E vehicles built on or before 25-Jun-2023, 2022-2025 E-Transit and 2022-2023 F-150 Lightning vehicles may experience a high voltage battery stop charging condition when using a direct current (DC) fast charger level 3 with ...
Some 2023-2026 Mustang Mach-E vehicles equipped with a lithium iron/ion phosphate (LFP) standard range battery (minor feature code HTHAH) may exhibit a battery energy control module (BECM) state of health reading that over-estimates the actual high voltage ...
17 more on this problem
25S65 Recall remedy -Prevents a potential lock-out condition caused by the vehicle's battery being discharged
Some of the vehicles listed in the Model statement above may exhibit a condition where the high voltage battery charges slowly or does not charge while using a level 1 or level 2 electric vehicle supply equipment (EVSE) after an over the air (OTA) update.
Some of the vehicles listed in the Model statement above may exhibit all of the following conditions: * Charge status indicator (CSI) segments flashing blue * High voltage battery continues to charge after preset charge target percentage has been met while ...
Quality improvements include: - Update to resolve potential KOL/battery drain.
Some 2023 Mustang Mach-E vehicles built on 29-May-2023 and through 21-Nov-2023 may exhibit an exterior blue charge status indicator segments flashing and high voltage battery continues to charge after preset charge target percentage has been met while using ...
2021-2023 Mustang Mach-E and 2023 e-Transit vehicles may exhibit a condition where the high voltage battery stops charging when connected to level 1 or level 2 chargers with an illuminated malfunction indicator lamp (MIL) and diagnostic trouble code (DTC) ...
Some 2021-2023 Mustang Mach-E vehicles built on or before 24-Jun-2023 may exhibit a condition where the high voltage battery slow charging or does not charge while using a level 1 or level 2 electric vehicle supply equipment (EVSE) after an over the air (OTA) ...
Some 2021-2023 Mustang Mach-E vehicles may exhibit a condition where the high voltage battery stops charging when connected to level 1 or level 2 chargers with an illuminated malfunction indicator lamp (MIL) and diagnostic trouble code (DTC) P2C94 stored in ...
Some 2021-2023 Mustang Mach-E vehicles built on or before 17-Mar-2023 may exhibit an illuminated malfunction indicator lamp (MIL) and/or powertrain malfunction (wrench) indicator with diagnostic trouble codes (DTCs) P0563, P0ADA, P0ADE, P0AA1, P0AA4, P0AA5, ...
Some 2021-2023 Mustang Mach-E, 2022-2023 F-150 Lightning/e-Transit vehicles may exhibit a concern where the vehicle is unable to achieve 100 percent state of charge immediately after high voltage (HV) battery module balancing and replacement.
Plus 7 older ones not listed here.
Adaptive cruise or lane keeping misbehaves 1 bulletin · 10 complaints
Some of the vehicles listed in the Model statement above may exhibit an inoperative Blue Cruise and Lane Keeping system with diagnostic trouble code (DTC) U3000:49 with a status byte of 8F stored in the camera module-rear (CMR).
Hybrid or EV system warning, loss of power 2 bulletins · 10 complaints
Some 2023-2025 Mustang Mach-E vehicles equipped with a lithium iron phosphate (LFP) standard range battery (minor feature code HTHAH) built on or after 23-Jun-2023 may exhibit a condition where the displayed high voltage (HV) battery state of charge (SOC) ...
Some 2021-2023 Mustang Mach-E built on or before 15-Sep-2023 and 2022-2023 E-Transit vehicles may experience an illuminated powertrain malfunction (wrench) indicator with diagnostic trouble codes (DTC) U3000:16, U3000:64, U3000:04 and/or U3000:45 in the ...
Infotainment screen freezes or goes black 2 bulletins · 6 complaints
Some of the vehicles listed in the model statement above equipped with SYNC4 may experience a blank center display screen or black center display after welcome animation.
An intermittent black screen in the vehicle center display screen with a "Camera Is Unavailable. Please Contact Your Dealership." message in the instrument panel cluster (IPC) when the vehicle is in reverse and DTC B1578:89 stored in the image processing ...
Complaints filed by year
38 complaints came in 2025. Owners file in waves when a problem gets press or an investigation, so a spike measures attention as much as failures.
NHTSA investigations
Collisions involving ford bluecruise. Open.
NHTSA summary
Collisions involving ford bluecruise. Closed jan 17, 2025.
NHTSA summary
Recalls that include the 2023 Ford Mustang Mach-E
Whether your car is included depends on its VIN. Check yours at nhtsa.gov/recalls.
Ford Motor Company (Ford) is recalling certain 2023-2025 Mustang Mache E vehicles that received a new Battery Energy Control Module (BECM) during a prior repair. The battery energy control module software may cause an incorrect state of charge to display in the vehicle, or lead to an increased risk of a high voltage battery fire after repeated DC Fast Charging cycles.
Risk and remedy
Remedy: Dealers will update the BECM software, free of charge. Interim letters, notifying owners of the safety risk, were mailed September 18, 2026. Additional letters will be sent once the remedy is available, anticipated in December 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S68. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on September 9, 2026.
Ford Motor Company (Ford) is recalling certain 2023-2025 Mustang Mach E vehicles. The rear side quarter window glass trim may be improperly secured, which can allow it to detach.
Risk and remedy
Remedy: Dealers will inspect and replace the quarter window glass assemblies, as necessary, free of charge. Interim letters, notifying owners of the safety risk, were mailed September 14, 2026. Additional letters will be sent once the remedy is available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S56. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning September 7, 2026.
Ford Motor Company (Ford) is recalling certain 2021-2023 Mustang Mach E vehicles. The rear differential pinion shaft may fracture.
Risk and remedy
Remedy: Dealers will repair or replace the rear differential assembly as necessary, free of charge. Interim letters, notifying owners of the safety risk, were mailed July 13, 2026. Additional letters will be sent once the remedy is available, anticipated in late December 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S50.
Ford Motor Company (Ford) is recalling certain 2021-2025 Mustang Mach E vehicles. In the event of a low battery charge, the electronic door latches may remain locked once the driver or front passenger exits and shuts the door, possibly trapping someone who is unable to use the inside door release handles, such as a child in the back seat.
Risk and remedy
Remedy: Dealers will update the Powertrain Control Module (PCM) and the Secondary On-Board Diagnostic Control Module C (SOBDMC) software, free of charge. Owner notification letters were mailed to 2021-2025 Mustang Mach-E owners September 12, 2025. Additionally, Owner notification letters were mailed to 2024-2025 Mustang Mach-E owners July 10, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S65.
Ford Motor Company (Ford) is recalling certain 2021-2024 Bronco, F-150, 2021-2024 Edge, 2022-2025 Escape, F-250, F-350, F-450, F-550, F-600, 2022-2024 Expedition, 2022-2025 Transit, 2021-2023 Mach-E, 2024 Ranger, Mustang, 2021-2023 Lincoln Nautilus, 2022-2024 Navigator, and 2023-2024 Corsair vehicles. A software error may cause the rearview camera image to delay, freeze, or not display when the vehicle is in reverse.
Risk and remedy
Remedy: The accessory protocol interface module (APIM) software will be updated by a dealer or through an over-the-air update, free of charge. This will be a phased campaign, with the remedy becoming available in different phases based on model and model years. Interim letters notifying owners of the safety risk were mailed on June 26, 2025. Additional letters will be mailed once the final remedy is available on each phase. Owner notification letters were sent on October 8, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S49.
Ford Motor Company (Ford) is recalling certain 2023-2024 Maverick, Ford Bronco Sport, and Mustang Mach-E vehicles. The front windshield wiper motor may become inoperative, causing the wipers to fail.
Risk and remedy
Remedy: Dealers will inspect and replace the windshield wiper motor as necessary, free of charge. Owner notification letters were mailed on December 6, 2024. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24S51.
All 6 recalls on the 2023 Ford Mustang Mach-E, with the owner complaints on each recalled system
Guide NHTSA has an open investigation on this car. What the investigation stages mean
Questions
What is the most common problem on the 2023 Ford Mustang Mach-E?
Brake wear, with 24 of the 123 complaints.
At what mileage do 2023 Ford Mustang Mach-E problems start?
Of the 17 complaints that give a mileage, a quarter came by about 4,000 miles and half by about 15,000.
Is the 2023 Ford Mustang Mach-E better or worse than the 2022 and 2024?
Counted per year on the road, the 2023 has about as many complaints as the 2022 and more complaints than the 2024: 31 a year against 28 and 15.
How many 2023 Ford Mustang Mach-E complaints involve a crash, fire or injury?
11 of them (9%). The typical vehicle on this site is at 6%.
Is there a recall for brake wear on the 2023 Ford Mustang Mach-E?
No recall on file for the 2023 Ford Mustang Mach-E is on the same system as brake wear. Another recall may still cover your car, so check its VIN at nhtsa.gov/recalls.