2023 Ford Maverick Hybrid · symptom sheet
Infotainment, screen or backup camera fails
- 26owner reports
- 9,000median miles
- 1involved a crash
Newest report Jun 3, 2026 · checked Oct 2, 2026
123 of the 262 complaints on this car are about the electrical system. 26 of those describe infotainment.
Tick what matches of 26 reports
Infotainment on other Maverick Hybrid years
Report counts are for each model year on its own, so a newer car has had less time to collect them. Model years with too few reports of it for a sheet: 2024.
What this problem usually is
Screen complaints read like a list of small betrayals. The display goes black or freezes, the backup camera shows nothing when you shift into reverse, CarPlay or Android Auto keeps dropping, or the radio changes volume on its own. Many owners had a software update that didn't fix it. A narrower sheet covers backup camera failures on their own, and another covers screens that freeze.
What got replaced
Owners who name the part that was replaced mention the camera (11 reports), the head unit or screen (9 reports) and the software (3 reports).
Recalls and investigations
No recall on the electrical system covers the 2023 model year as of Oct 2, 2026.
NHTSA investigations into the electrical system on the Maverick Hybrid
Loss of motive power. Closed oct 10, 2025, led to recall 25V-019.
None of these investigations covers the 2023 model year.
When it happens
Too few of these reports state a mileage to give a range.
What owners wrote
“When having the vehicle in reverse, the rear-cameraâs image oftentimes freezes for several moments which causes unreal expectations of what is actually in the rear and how close objects actually are. This has caused fear to my wife, and she prefers not to drive the vehicle in part due to this unresolved issue.”
Filed Feb 20, 2025
“Rear view camera continues to freeze and produce inaccurate pictures. Dealership advised that Ford Engineering has no remedy for this yet, and this is now on going for 6 months. Recall was made, but with no remedy available.”
Filed Feb 13, 2025
“When I start my truck, a very loud, piercing noise comes out of the speakers. The has happened 2 times over appx 2 years. The info screen on the dash freezes up. It can only be stop by turning the ignition off.”
Filed Feb 11, 2025
“Main infotainment screen keeps freezing, and can't reset or power off. Back up camera does not work during this time, creating a dangerous situation while I am doing constant pickup and drop offs.”
Filed Jul 23, 2024
Should you keep driving it?
This page can't tell you that. 1 of 26 reports involved a crash and 1 people were hurt. Owners who file are the ones who had a bad experience, and nobody checks their reports. If the problem affects steering, braking, power or a fire risk, treat it as a safety fault and have it inspected before a long or high-speed drive.
File your own report with NHTSA. Complaint counts are how a problem gets an investigation. How reports land on this sheet.
Guide Taking it to a shop? How to describe this problem so it gets found
Other problems on this car
- Engine stalls or loses power while driving 50 reports
- Check engine light or misfire 35 reports
- Hybrid or EV system warning, loss of power 35 reports
- Battery dies or the car will not start 33 reports
- Brakes grind, pulse or wear early 32 reports