Diagsheet

2023 Ford Maverick Hybrid · symptom sheet

Infotainment, screen or backup camera fails

  • 26owner reports
  • 9,000median miles
  • 1involved a crash

Newest report Jun 3, 2026 · checked Sep 9, 2026

123 of the 260 complaints on this car are about the electrical system. 26 of those describe infotainment.

Tick what matches of 26 reports

13
11
4
3

What got replaced

Owners who name the part that was replaced mention the camera (11 reports), the head unit or screen (9 reports) and the software (3 reports).

Recalls and investigations

No recall on the electrical system covers the 2023 model year as of Sep 9, 2026.

NHTSA investigations into the electrical system on the Maverick Hybrid

RQ24-014opened Nov 15, 2024
Electrical · model years 2022

Loss of motive power. Closed oct 10, 2025, led to recall 25V-019.

NHTSA summary
On January 31, 2024, The Office of Defects Investigation (ODI) opened a Preliminary Evaluation (PE24002) to investigate loss of motive power allegations in model year (MY) 2021 Ford Bronco Sport vehicles. Consumers reported a loss of engine power accompanied by complete electrical system failure either while driving or after stopping at a traffic light or stop sign. The vehicles generally could not be restarted, and the incidents were commonly diagnosed by dealerships to a failed 12-Volt (12V) battery. On April 12, 2024, Ford issued safety recall 24V-267 covering 456,565 MY 2021-2024 Ford Bronco Sport and MY 2022-2023 Ford Maverick vehicles. The recall addressed loss of motive power resulting from sudden degradation of the 12V battery during the drive cycle. The recall remedy consisted of software updates to the body control module and the powertrain control module. The updated software aimed to provide warning to consumers when the battery is failing and inhibit certain vehicle functions which can lead to loss of motive power incidents. Additionally, Ford removed the existing 12V Enhanced Flooded Battery (EFB) as both a service component for the subject vehicles and original equipment for newly built Bronco Sport vehicles (during MY 2024 production), replacing it with a more robust absorbed glass mat (AGM) battery. The same AGM battery had been incorporated into Ford Maverick production in late 2022. Following recall 24V-267, ODI received loss of motive power complaints in v

None of these investigations covers the 2023 model year.

When it happens

Too few of these reports state a mileage to give a range.

123
1424
1025
126

What owners wrote

“When having the vehicle in reverse, the rear-camera’s image oftentimes freezes for several moments which causes unreal expectations of what is actually in the rear and how close objects actually are. This has caused fear to my wife, and she prefers not to drive the vehicle in part due to this unresolved issue.”

Filed Feb 20, 2025

“Rear view camera continues to freeze and produce inaccurate pictures. Dealership advised that Ford Engineering has no remedy for this yet, and this is now on going for 6 months. Recall was made, but with no remedy available.”

Filed Feb 13, 2025

“When I start my truck, a very loud, piercing noise comes out of the speakers. The has happened 2 times over appx 2 years. The info screen on the dash freezes up. It can only be stop by turning the ignition off.”

Filed Feb 11, 2025

“Main infotainment screen keeps freezing, and can't reset or power off. Back up camera does not work during this time, creating a dangerous situation while I am doing constant pickup and drop offs.”

Filed Jul 23, 2024

Should you keep driving it?

This page can't tell you that. 1 of 26 reports involved a crash and 1 people were hurt. Owners who file are the ones who had a bad experience, and nobody checks their reports. If the problem affects steering, braking, power or a fire risk, treat it as a safety fault and have it inspected before a long or high-speed drive.

File your own report with NHTSA. Complaint counts are how a problem gets an investigation.

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