2017 Dodge Journey · symptom sheet
Airbag warning light or recall
- 29owner reports
- 40,000median miles
- 8involved a crash
Newest report May 24, 2026 · checked Oct 2, 2026
29 of the 197 complaints on this car describe airbag, which makes it the most reported problem on the 2017 Journey.
Tick what matches of 29 reports
Airbag on other Journey years
Report counts are for each model year on its own, so a newer car has had less time to collect them. Model years with too few reports of it for a sheet: 2018, 2019.
What this problem usually is
Airbag complaints split into a few kinds. The most common is an airbag warning light that won't go out. Others involve the passenger seat sensor switching the passenger bag off with an adult sitting there, an airbag that didn't deploy in a crash, or one that went off without a crash at all. A large share also come from owners waiting on a recall part.
What got replaced
Owners who name the part that was replaced mention the occupant sensor (13 reports).
Recalls and investigations
No recall on the airbags covers the 2017 model year as of Oct 2, 2026.
NHTSA investigations into the airbags on the Journey
Air bag non-deployment/engine stall. Closed mar 2, 2015, led to recall 14V-373.
None of these investigations covers the 2017 model year.
When it happens
The middle half of failures fell between 13,696 and 78,000 miles, from the 16 reports that gave a mileage.
Is this a known problem?
The manufacturer has sent NHTSA 1 service bulletin or notice for the 2017 Dodge Journey that deal with this problem. Newest first.
Federal rules make a manufacturer send NHTSA a copy of any notice about a defect that goes to more than one dealer or owner. Most of these are service bulletins, the repair instructions manufacturers send to dealers. NHTSA generally leaves safety recall bulletins out of this file, and recalls are listed separately.
SHIELD, Seat For concern of driver side seat shield is broken/cracked. Before replacing this part send an email to FCA Redacted Content; With the dealer address and a picture of the part. If no response in 15 minutes, proceed with repair.
What owners wrote
“Passenger head rest deployed for no reason. If someone was in the seat they would have got severe whiplash. It was a broken plastic piece inside the headrest. This is a common occurrence. There were no warnings. I kept the part in case it needs to be inspected. Definitely a manufacturers defect that needs to be addressed before someone gets hurt”
Filed Aug 3, 2024
“The car lost power and wouldn't speed up. Could have been rear ended. We had the abs light come on,the traction control light on, the air bag light on and a few more I didn't recognize they came on and went out so fast. Had to pull over and restart the car.”
Filed Feb 7, 2024
“In June 2023, the air bag light came on intermittently. In July 2023, the air bag light came on and stayed on (no longer intermittent.”
Filed Aug 1, 2023
“Air bags did not deploy when I hit someone at 35+mph. My passenger and my safety was put at risk because the air bags did not deploy causing us to be thrown forward forcefully causing pain in our back and neck. Car is being towed to a shop and I let them know my concerns for the air bag being faulty”
Filed Jul 25, 2023
Should you keep driving it?
This page can't tell you that. 8 of 29 reports involved a crash and 7 people were hurt. Owners who file are the ones who had a bad experience, and nobody checks their reports. If the problem affects steering, braking, power or a fire risk, treat it as a safety fault and have it inspected before a long or high-speed drive.
File your own report with NHTSA. Complaint counts are how a problem gets an investigation. How reports land on this sheet.
Guide Taking it to a shop? How to describe this problem so it gets found
Other problems on this car
- Seat belt or seat problems 27 reports