2017 Dodge Journey · symptom sheet

Airbag warning light or recall

29owner reports
40,000median miles
8involved a crash

Newest report May 24, 2026 · checked Sep 9, 2026

29 of the 197 complaints on this car describe airbag, which makes it the most reported problem on the 2017 Journey.

Tick what matches of 29 reports

the airbag light stays on

passenger seat sensor

the airbag did not deploy in a crash

airbag deployed with no crash

the recall part is not available

What got replaced

Owners who name the part that was replaced mention the occupant sensor (13 reports).

Recalls and investigations

No recall on the airbags covers the 2017 model year as of Sep 9, 2026.

NHTSA investigations into the airbags on the Journey

RQ14-002opened Jun 16, 2014

Airbags · model years 2008 to 2010

Air bag non-deployment/engine stall. Closed mar 2, 2015, led to recall 14V-373.

NHTSA summary

In March 2011 Chrysler submitted a defect information report for NHTSA Recall No. 11V139 declaring a defect condition that could cause the ignition key to inadvertently move from the RUN to the ACC position on model year (MY) 2010 Dodge Journey, Grand Caravan, and Chrysler Town and Country.The report identified engine stalling as the defect consequence and cited customer complaints and warranty claims, as well as two rear-end collisions, as leading to the recall action.Chrysler determined that a defective WIN module, which is effectively the equivalent of the ignition switch, was the cause of the inadvertent key rotation, and that a new design WIN module would be installed as a remedy.In Spring 2014 ODI conducted outreach to major light vehicle manufacturers regarding ignition key position and its effect on air bag system availability.The outreach was conducted in connection with NHTSA Recall No. 14V047, a recent recall involving inadvertent ignition key rotation and subsequent air bag disablement in certain GM products.During discussions held in April 2014, Chrysler advised ODI that Chrysler air bag systems of this vintage, including the subject vehicles, revert to energy reserve when the ignition key moves to the ACC or OFF position, and that under energy reserve the air bags would only be available for a short period, approximately two tenths of a second (ODI notes this consequence was not identified in the 11V139 recall report).A review of the ODI consumer database conduc

None of these investigations covers the 2017 model year.

When it happens

The middle half of failures fell between 13,696 and 78,000 miles, from the 16 reports that gave a mileage.

117

218

719

520

321

322

423

224

125

126

What owners wrote

“Passenger head rest deployed for no reason. If someone was in the seat they would have got severe whiplash. It was a broken plastic piece inside the headrest. This is a common occurrence. There were no warnings. I kept the part in case it needs to be inspected. Definitely a manufacturers defect that needs to be addressed before someone gets hurt”
Filed Aug 3, 2024

“The car lost power and wouldn't speed up. Could have been rear ended. We had the abs light come on,the traction control light on, the air bag light on and a few more I didn't recognize they came on and went out so fast. Had to pull over and restart the car.”
Filed Feb 7, 2024

“In June 2023, the air bag light came on intermittently. In July 2023, the air bag light came on and stayed on (no longer intermittent.”
Filed Aug 1, 2023

“Air bags did not deploy when I hit someone at 35+mph. My passenger and my safety was put at risk because the air bags did not deploy causing us to be thrown forward forcefully causing pain in our back and neck. Car is being towed to a shop and I let them know my concerns for the air bag being faulty”
Filed Jul 25, 2023

Should you keep driving it?

This page can't tell you that. 8 of 29 reports involved a crash and 7 people were hurt. Owners who file are the ones who had a bad experience, and nobody checks their reports. If the problem affects steering, braking, power or a fire risk, treat it as a safety fault and have it inspected before a long or high-speed drive.

File your own report with NHTSA. Complaint counts are how a problem gets an investigation.