Diagsheet

2018 Chrysler Pacifica · symptom sheet

Transmission jerks, lurches or bangs into gear

  • 31owner reports
  • 22,300median miles
  • 1involved a crash

Newest report Apr 2, 2026 · checked Oct 2, 2026

31 of the 38 reports of transmission shudder on the 2018 Pacifica describe jerking or hard shifts.

Part of Transmission shudders, slips or shifts hard (38 reports)

2 recalls on this systemcovering the 2018 model year
1 crashin 31 reports
NHTSA investigation1 covering the 2018

Tick what matches of 31 reports

15
19
4
2
8

Jerking or hard shifts on other Pacifica years

Report counts are for each model year on its own, so a newer car has had less time to collect them. Model years with too few reports of it for a sheet: 2019, 2020, 2021, 2022, 2023, 2026.

What this problem usually is

This is the narrower sheet inside transmission shudder for shifts that jerk, lurch or bang. Where the wider sheet also takes in slipping and vibration, these reports are about a shift that arrives too hard: the car lunges forward, or a clunk comes through the floor as it drops into gear.

Read the full explainer · Which cars report it most

What got replaced

Few of these reports name the part that was replaced.

Recalls and investigations

2 recalls on the transmission and drivetrain cover the 2018 model year. A recall on the same system isn't always the same failure, so read the defect text.

18V-492Jul 26, 2018
Power Train:Automatic Transmission

A component in the transmission may not have been welded properly, possibly causing the transmission to not transmit engine power to the wheels.

Risk, remedy and owner complaints on recall 18V-492

18V-493Jul 26, 2018
Power Train:Axle Assembly:Axle Shaft

The front axle halfshafts may have been incorrectly assembled, preventing the shaft from being properly secured to the constant-velocity (CV) joint.

Risk, remedy and owner complaints on recall 18V-493

All 12 recalls on the 2018 Chrysler Pacifica, with the owner complaints on each recalled system

NHTSA investigations into the transmission and drivetrain on the Pacifica

PE22-008opened Jul 22, 2022
Transmission and drivetrain · model years 2018 to 2024

Transmission fault leading to loss of motive power. Closed mar 27, 2024, led to recall 23V-010.

When it happens

The middle half of failures fell between 15,000 and 42,000 miles, from the 17 reports that gave a mileage.

Complaints by the year NHTSA received them: 2018: 3, 2019: 7, 2020: 3, 2021: 1, 2022: 3, 2023: 4, 2024: 4, 2025: 4, 2026: 23'187'193'201'213'224'234'244'252'26

What owners wrote

“My transmission jerks when shifting to first gear and sometimes when I'm going slow it feels like it is not getting gas and won't go then it will kick in and take off with acceleration that is more then it should be. The garage reset it back to manufacturer settings, but it only lasted a couple of months and it is doing it again. I'm afraid it will cause an accident.”

Filed Jul 28, 2022

Should you keep driving it?

This page can't tell you that. 1 of 31 reports involved a crash. Owners who file are the ones who had a bad experience, and nobody checks their reports. If the problem affects steering, braking, power or a fire risk, treat it as a safety fault and have it inspected before a long or high-speed drive.

File your own report with NHTSA. Complaint counts are how a problem gets an investigation. How reports land on this sheet.

Guide Paid for this repair before a recall covered it? How recall reimbursement works

Other problems on this car