First generation
2021 Volkswagen ID.4
The most reported problem on the 2021 Volkswagen ID.4 is infotainment, with 80 complaints, usually around 35,000 miles.
- 335owner complaints
- 11recalls
- 28involved a crash
- 22,000median miles at failure
Newest report Sep 26, 2026 · checked Oct 2, 2026
What is your ID.4 doing?
Each one opens a sheet built from the owner reports of that problem on the 2021 model year.
Is the 2021 Volkswagen ID.4 reliable?
The 2021 Volkswagen ID.4 has 335 owner complaints on file with NHTSA, 1.6 times the median of 216 for 2021 SUVs on this site. Of the 5 ID.4 model years since 2021, it has the 2nd most complaints. Complaint counts rise with sales as well as faults, so read what owners report below before deciding.
At a glance
- Next to the 2022
- At 56 complaints for each year on the road, the 2021 runs 2.1 times the 2022 (27). That's the only adjacent model year with enough complaints to set beside it.
- Top problem
- Infotainment leads with 80 of the 335 complaints (24%), ahead of dead battery at 38. A quarter of the 14 owners who gave a mileage for infotainment saw it by about 12,000 miles, and half by about 35,000.
- Crash, fire and injury reports
- 32 of the 335 complaints (10%) report a crash, a fire or an injury. The typical vehicle on this site sits at 6%, so this one runs well above it. Counted separately (one report can carry more than one), 28 reports mention a crash, 1 mentions a fire and 24 people were hurt. The most crash reports, 11 of 28, fall under brake wear.
- Recalls behind the top problems
- Infotainment and dead battery share a recall on the same system (22V-162 and 23V-040). Brake wear has none. A recall on the same system doesn't always cover the failure owners describe, so compare its summary with the complaints.
- When owners filed
- Filings peaked in 2023 at 99 and have dropped every year since, to 55 in 2025. So far in 2026, 41 more have come in.
When each problem shows up
Each bar covers the middle half of the mileages owners reported for that problem. A quarter saw it earlier, a quarter later. The tick is the median. Most reported: infotainment, screen or backup camera fails, 80 complaints.
middle half of reports, median tick. The heavier grey bars have 75 or more reports.
Behind you
Around your mileage
Ahead of you
How this compares
335 complaints is 1.8 times the median 2021 model on this site and 1.6 times the median 2021 SUV. Among the 3 ID.4 model years here it ranks 2nd for complaints. Counts follow sales volume as much as reliability, so a truck that sells 700,000 a year draws more reports than a sedan that sells 200,000.
Service bulletins for the 2021 Volkswagen ID.4
Volkswagen filed 393 bulletins and other notices with NHTSA that list the 2021 Volkswagen ID.4. 15 of them deal with a problem owners have reported on this car. Newest first.
Federal rules make a manufacturer send NHTSA a copy of any notice about a defect that goes to more than one dealer or owner. Most of these are service bulletins, the repair instructions manufacturers send to dealers. NHTSA generally leaves safety recall bulletins out of this file, and recalls are listed separately.
Infotainment, screen or backup camera fails 5 bulletins · 80 complaints
The OUE7 code has been applied to vehicles that will be receiving an over-the-air update to software level 3.8.11. The software is being released to vehicles in waves.
Ready” mode cannot be established and High-volt. battery: Risk of fire! Safely park and exit vehicle now. Contact emerg. responders!” stored in Driver Display.
3 more on this problem
This communication is a notice for software changes with the ODIS program to correct the A5 Front Camera Module program test plan that is failing.
This communication is a notice for software changes with the ODIS program to correct the Front Camera Module program test plan that is failing.
Examples of cold high voltage battery conditions displayed to customer via infotainment screen.
Brakes grind, pulse or wear early 7 bulletins · 37 complaints
rattling or knocking noise over bumps or rough roads.
Rattle or Knock noises on poor road surfaces.
5 more on this problem
Front of vehicle rattle or knocking noise on rough roads. Updated to include additional model year applicability.
Air Conditioning Compressor Inop. DTC U032A00 may be stored in Control Module.
Brake Rotor, Vibration / Pulsation. Addition of mandatory brake form and reference to Volkswagen Warranty Policy and Procedures Manual.
Brake Rotor, Vibration / Pulsation Instruction (U.S. Only)
Bake Vibration, Pulsation, Noise when braking during PDI
Doors, latches or locks fail 1 bulletin · 9 complaints
The affected vehicles may have been built with door handles that do not meet the factory specifications for protection against water ingress. Water ingress into the printed circuit board can lead to malfunctions causing an “open command” to the door lock.
Brake pedal feels soft or spongy 2 bulletins · 9 complaints
This is a notice for software changes with the ODIS diagnostic program to correct the communication for DA 0023 – Brake Booster replacement test / basic setting – Pressure test failure E8 -ID.4 2021
This communication is a notice for software changes with the ODIS diagnostic program to correct the communication for : DA 0023 – Brake Booster replacement test / basic setting – Pressure test failure E8 – ID.4 2021 USA/CAN>
Complaints filed by year
99 complaints came in 2023, 1.8 times the year before. Owners file in waves when a problem gets press or an investigation, so a spike measures attention as much as failures.
NHTSA investigations
Inadvertent door opening. Closed nov 4, 2024.
NHTSA summary
Pedestrian alert sounds. Closed aug 7, 2023, led to recall 22V-063.
NHTSA summary
Recalls that include the 2021 Volkswagen ID.4
Whether your car is included depends on its VIN. Check yours at nhtsa.gov/recalls.
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021-2023 ID.4, 2022-2023 Audi Q4 e-Tron, and Q4 e-Tron Sportback vehicles. The instrument panel may not properly display the transmission gear lever indicator. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 102, "Transmission Shift Lever Sequence, Starter Interlock, and Transmission Braking Effect."
Risk and remedy
Remedy: Dealers will update the brake control unit software, free of charge. Owner notification letters were mailed March 14, 2025. Owners may contact Volkswagen customer service at 1-800-893-5298 or Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 97H3. Audi's number for this recall is 454R.
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021-2024 ID.4 vehicles. The door handles may allow water to enter the circuit board assembly, which can cause the doors to open unexpectedly.
Risk and remedy
Remedy: Volkswagen dealers will inspect and replace the door handles as necessary, and update the vehicle software, free of charge. Owner notification letters were mailed on December 27, 2024. Owners may contact Volkswagen's customer service at 1-800-893-5298. Volkswagen's number for this recall is 57J9. This recall expands previous recall numbers 23V-312 and 23V-213. Vehicles previously repaired under 23V-312 and 23V-213 will need to have the new remedy completed.
Volkswagen Group of America, Inc. (VW) is recalling certain 2021-2023 ID.4 vehicles. Due to a software issue, affected vehicles may experience center displays and instrument panel displays that do not boot, or that sporadically reset. This can result in loss of speedometer information or loss of rearview camera image. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 101, "Control and Displays" and 111, "Rear Visibility."
Risk and remedy
Remedy: Dealers will update the vehicle software, free of charge. Owner notification letters were mailed on December 20, 2024. Owners may contact VW customer service at 1-800-893-5298. VW's number for this recall is 919A.
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021-2022 ID.4 vehicles. The affected vehicles may have been manufactured with door handles that allow water to enter the circuit board assembly, which can cause the doors to open unexpectedly when the vehicle is subject to high lateral forces at speeds below 9 mph/15 kmh.
Risk and remedy
Remedy: Dealers will update the vehicle software, and inspect the door handles as necessary, free of charge. Owner notification letters were mailed March 19, 2023. Owners may contact Volkswagen's customer service at 1-800-893-5298. Volkswagen's number for this recall are 57J5 and 57J8. This recall was replaced by recall number 24V-651
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 ID.4 vehicles. Software programing may cause the high voltage (HV) battery management control module to restart or the pulse inverter to deactivate.
Risk and remedy
Remedy: Dealers will update the HV battery management control unit and the pulse inverter control unit software, free of charge. Owner notification letters are expected to be mailed March 31, 2023. Owners may contact Volkswagen's customer service at 1-800-893-5298. Volkswagen's number for this recall is 97ZZ.
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 ID4 vehicles. The passenger air bag may be incorrectly folded. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Risk and remedy
Remedy: Volkswagen will replace the passenger air bag module, free of charge. Owner notification letters were mailed February 14, 2023. Owners may contact Volkswagen's customer service at 1-800-893-5298. Volkswagen's number to this recall is 69EH.
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 ID4 vehicles. Incorrect soldering of the flexible printed circuit assembled (FPCA), inside the high voltage (HV) battery, may cause an unreliable connection.
Risk and remedy
Remedy: Dealers will replace the battery cell modules, free of charge. Owner notification letters were mailed December 6, 2022. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 9302.
Volkswagen Group of American, Inc. (Volkswagen) is recalling one 2021 ID.4 vehicle. The steering gear may have an incorrectly assembled or missing drive bushing.
Risk and remedy
Remedy: A dealer will replace the steering gear, free of charge. Owner notification letters were mailed November 5, 2021. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 48Q7.
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Volkswagen ID4, Audi A4 Allroad, A4 Sedan, A5 Cabriolet, A5 Coupe, A5 Sportback, A6 Allroad, A6 Sedan, A7, A8, E-Tron Quattro, E-Tron Sportback Quattro, Q3, Q5, Q5 Sportback, Q7, Q8, RS5 Sportback, RS5 Coupe, RS6 Avant, RS7, RSQ8, S4 Sedan, S5 Cabriolet, S5 Coupe, S5 Sportback, S6 Sedan, S7, S8, SQ5, SQ5 Sportback, SQ7, SQ8, and 2021-2022 S3 Sedan vehicles. The rear seat belt automatic locking retractors may deactivate early, which can prevent the child restraint system from securing properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Risk and remedy
Remedy: Dealers will inspect, and replace as necessary, the middle-rear seat belt assemblies, free of charge. Owner notification letters were mailed August 27, 2021. Owners may contact Volkswagen customer service at 1-800-893-5298 and Audi customer service at 1-800-253-2834. Volkswagen's numbers for this recall are 69CR (VW) and 69CS (Audi).
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 ID4 vehicles. Incorrect rear outboard seat belt assemblies without an automatic locking retractor (ALR) function may have been installed, which can prevent the child restraint system from securing properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Risk and remedy
Remedy: Dealers will inspect, and replace as necessary, the rear outboard seat belt assemblies, free of charge. Owner notification letters were mailed August 27, 2021. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 69CQ.
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 ID.4 vehicles. Caps were installed on the headlight vertical aim instead of the horizontal aim, allowing for horizontal adjustment of the headlight beam. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."
Risk and remedy
Remedy: Dealers will remove the caps from the vertical aim and install them on the horizontal aim, free of charge. Owner notification letters were mailed June 18, 2021. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 9406.
All 11 recalls on the 2021 Volkswagen ID.4, with the owner complaints on each recalled system
Guide Buying one used? How to research one car’s history before you pay
Questions
What is the most common problem on the 2021 Volkswagen ID.4?
Infotainment, with 80 of the 335 complaints. Owners who gave a mileage for it put the median at about 35,000 miles.
At what mileage do 2021 Volkswagen ID.4 problems start?
Of the 53 complaints that give a mileage, a quarter came by about 11,000 miles and half by about 22,000.
Is the 2021 Volkswagen ID.4 better or worse than the 2022?
Counted per year on the road, the 2021 has more complaints than the 2022: 56 a year against 27.
How many 2021 Volkswagen ID.4 complaints involve a crash, fire or injury?
32 of them (10%). The typical vehicle on this site is at 6%.
Is there a recall for infotainment on the 2021 Volkswagen ID.4?
Yes, NHTSA lists 2 recalls on the same system: 22V-162 and 23V-040. Its summary says which failure it covers, and that isn't always the one owners describe.