2014 Toyota RAV4 · symptom sheet
Infotainment, screen or backup camera fails
- 30owner reports
- 63,194median miles
- $1,200median quote
- 0involved a crash
Newest report Jan 17, 2026 · checked Sep 9, 2026
106 of the 187 complaints on this car are about the electrical system. 30 of those describe infotainment, which makes it the most reported problem on the 2014 RAV4.
Tick what matches of 30 reports
What got replaced
Owners who name the part that was replaced mention the head unit or screen (28 reports) and the software (4 reports).
Recalls and investigations
One recall on the electrical system covers the 2014 model year. A recall on the same system isn't always the same failure, so read the defect text.
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2013-2018 RAV4 vehicles. Certain replacement 12-volt batteries may not fit properly in the battery tray, allowing the battery to move and contact the hold-down bracket, possibly causing a short circuit.
Risk and remedy
Remedy: Dealers will replace the battery clamp sub-assembly, battery tray, and positive terminal cover, free of charge. Owner letters were mailed December 27, 2024, to 2013-2014 RAV4 owners. Additional owner notification letters will be mailed in phases, phase 2 will begin on May 14, 2025, and phase 3 in late July 2025. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's numbers for this recall are 23TB13 and 23TA13.
NHTSA investigations into the electrical system on the RAV4
Pedestrian alert sounds. Closed aug 7, 2023, led to recall 22V-063.
NHTSA summary
Battery hold down bracket thermal events. Closed aug 12, 2024, led to recall 23V-734.
NHTSA summary
Power window master switch fire. Closed feb 12, 2013, led to recall 12V-491.
NHTSA summary
Power window master switch fire. Closed jun 14, 2012.
NHTSA summary
Unintended and uncontrolled acceleration. Closed mar 1, 2011, led to recall 11V-112.
NHTSA summary
What owners paid
10 of the 30 reports quote a price. Each dot is one quote. The middle half runs $1,160 to $1,345.
When it happens
The middle half of failures fell between 48,027 and 76,000 miles, from the 21 reports that gave a mileage.
What owners wrote
“The entire computer screen is stuck on the downloading picture. Then it will restart itself and do it all over again. Nothing works. No radio or anything. Iâve been looking online and seeing there is a lot of people with the same issues a but no solutions. How has Toyota not fixed this issue yet.”
Filed Oct 23, 2024
“Audio System, Navigation. Cannot enter and use set up Menu for Radio, CD. The Panel continuously displays the screen of the software, hardware, Entune starting and restarting.”
Filed Mar 31, 2022
Should you keep driving it?
This page can't tell you that. 0 of 30 reports involved a crash. Owners who file are the ones who had a bad experience, and nobody checks their reports. If the problem affects steering, braking, power or a fire risk, treat it as a safety fault and have it inspected before a long or high-speed drive.
File your own report with NHTSA. Complaint counts are how a problem gets an investigation.