2014 Toyota RAV4 · symptom sheet
Infotainment, screen or backup camera fails
- 30owner reports
- 63,194median miles
- $1,200median quote
- 0involved a crash
Newest report Jan 17, 2026 · checked Oct 2, 2026
106 of the 187 complaints on this car are about the electrical system. 30 of those describe infotainment, which makes it the most reported problem on the 2014 RAV4.
Tick what matches of 30 reports
Infotainment on other RAV4 years
Report counts are for each model year on its own, so a newer car has had less time to collect them. Model years with too few reports of it for a sheet: 2015, 2016, 2017, 2018, 2021, 2022, 2025.
What this problem usually is
Screen complaints read like a list of small betrayals. The display goes black or freezes, the backup camera shows nothing when you shift into reverse, CarPlay or Android Auto keeps dropping, or the radio changes volume on its own. Many owners had a software update that didn't fix it. A narrower sheet covers backup camera failures on their own, and another covers screens that freeze.
What got replaced
Owners who name the part that was replaced mention the head unit or screen (28 reports) and the software (4 reports).
Recalls and investigations
One recall on the electrical system covers the 2014 model year. A recall on the same system isn't always the same failure, so read the defect text.
Certain replacement 12-volt batteries may not fit properly in the battery tray, allowing the battery to move and contact the hold-down bracket, possibly causing a short circuit.
All 4 recalls on the 2014 Toyota RAV4, with the owner complaints on each recalled system
NHTSA investigations into the electrical system on the RAV4
Pedestrian alert sounds. Closed aug 7, 2023, led to recall 22V-063.
Battery hold down bracket thermal events. Closed aug 12, 2024, led to recall 23V-734.
Power window master switch fire. Closed feb 12, 2013, led to recall 12V-491.
Power window master switch fire. Closed jun 14, 2012.
Unintended and uncontrolled acceleration. Closed mar 1, 2011, led to recall 11V-112.
What owners paid
10 of the 30 reports quote a price. Each dot is one quote. The middle half runs $1,160 to $1,345.
When it happens
The middle half of failures fell between 48,027 and 76,000 miles, from the 21 reports that gave a mileage.
Is this a known problem?
The manufacturer has sent NHTSA 18 service bulletins or notices for the 2014 Toyota RAV4 that deal with this problem. Newest first.
Federal rules make a manufacturer send NHTSA a copy of any notice about a defect that goes to more than one dealer or owner. Most of these are service bulletins, the repair instructions manufacturers send to dealers. NHTSA generally leaves safety recall bulletins out of this file, and recalls are listed separately.
TT: Some customers may encounter Bluetooth® connectivity concerns such as: ?Difficulty to pair the phone. ?Intermittent Bluetooth® failure to connect to the vehicle when first turning on the vehicle.
TT: Some customers may experience poor outgoing Bluetooth sound quality, this can occur for various reasons. Current multimedia systems are designed with the ability to adjust Bluetooth sound quality to compensate for echo or excessive background noise.
TT: Some customers may experience a call failure when attempting to call a conference call number that has been saved in their phonebook (ex: ?8005550122,,,1.,2;;;2#?).
TT: Some customers may experience greyed out buttons or inactive screens (lockouts) while driving. This is to promote safe driving practices and reduce the amount of distractions while driving.
14 more on the 2014 Toyota RAV4 page.
What owners wrote
“The entire computer screen is stuck on the downloading picture. Then it will restart itself and do it all over again. Nothing works. No radio or anything. Iâve been looking online and seeing there is a lot of people with the same issues a but no solutions. How has Toyota not fixed this issue yet.”
Filed Oct 23, 2024
“Audio System, Navigation. Cannot enter and use set up Menu for Radio, CD. The Panel continuously displays the screen of the software, hardware, Entune starting and restarting.”
Filed Mar 31, 2022
Should you keep driving it?
This page can't tell you that. 0 of 30 reports involved a crash. Owners who file are the ones who had a bad experience, and nobody checks their reports. If the problem affects steering, braking, power or a fire risk, treat it as a safety fault and have it inspected before a long or high-speed drive.
File your own report with NHTSA. Complaint counts are how a problem gets an investigation. How reports land on this sheet.
Guide Paid for this repair before a recall covered it? How recall reimbursement works