2021 Subaru Crosstrek · symptom sheet
Windshield cracks or distorts
- 30owner reports
- 2,460median miles
- 0involved a crash
Newest report Feb 25, 2024 · checked Oct 2, 2026
36 of the 115 complaints on this car are about the windshield and wipers. 30 of those describe windshield, which makes it the most reported problem on the 2021 Crosstrek.
Tick what matches of 30 reports
Windshield on other Crosstrek years
Report counts are for each model year on its own, so a newer car has had less time to collect them. Model years with too few reports of it for a sheet: 2016, 2024.
What this problem usually is
Many windshield complaints are about cracks owners can't explain: a line that starts at the edge of the glass, or a small chip that spreads. Nearly one in five of these complaints mentions it happening again or a second windshield.
What got replaced
Owners who name the part that was replaced mention the windshield (30 reports).
Recalls and investigations
No recall on the windshield and wipers covers the 2021 model year as of Oct 2, 2026.
When it happens
Too few of these reports state a mileage to give a range.
Is this a known problem?
The manufacturer has sent NHTSA 1 service bulletin or notice for the 2021 Subaru Crosstrek that deal with this problem. Newest first.
Federal rules make a manufacturer send NHTSA a copy of any notice about a defect that goes to more than one dealer or owner. Most of these are service bulletins, the repair instructions manufacturers send to dealers. NHTSA generally leaves safety recall bulletins out of this file, and recalls are listed separately.
This bulletin announces a design change made to the windshield side cowl panels to address isolated concerns of a buzzing / rattle-type sound heard while driving.
What owners wrote
“Windshield seems pretty fragile after being hit by a little gravel pebble due to construction work at the highway the crack extended in less than 24 hours to 12 inches. This is very concerning since itâs pretty weird to a chip to develop as bad as this one.”
Filed Jul 24, 2022
“The windshield has cracked on the passenger side. It has not put anyone at risk however, this seems to be an issue with many Subaru owners yet Subaru has not done anything about this issue. The vehicle has yet to be inspected.”
Filed Jan 4, 2022
“When I bought the car last year I had it for less than 2 months before my windshield cracked from a rock while we were on the highway. I get this happens so I didnât think anything of it until I saw how many other people have also had their windshield crack shortly after buying the car. Since Iâve gotten it replaced almost a year ago I havenât had any issues.”
Filed Dec 12, 2021
“Windshield is cracked from a very small pebble. We were driving down the highway and all of the sudden there was a small crack appear, you couldnt even hear the impact. The glass seems very fragile on these cars.”
Filed Sep 17, 2021
Should you keep driving it?
This page can't tell you that. 0 of 30 reports involved a crash. Owners who file are the ones who had a bad experience, and nobody checks their reports. If the problem affects steering, braking, power or a fire risk, treat it as a safety fault and have it inspected before a long or high-speed drive.
File your own report with NHTSA. Complaint counts are how a problem gets an investigation. How reports land on this sheet.
Guide Taking it to a shop? How to describe this problem so it gets found