2015 Mazda Mazda3 · symptom sheet
Infotainment, screen or backup camera fails
- 35owner reports
- 53,953median miles
- $1,400median quote
- 0involved a crash
Newest report Apr 15, 2026 · checked Sep 9, 2026
65 of the 128 complaints on this car are about the electrical system. 35 of those describe infotainment, which makes it the most reported problem on the 2015 Mazda3.
Tick what matches of 35 reports
What got replaced
Owners who name the part that was replaced mention the head unit or screen (18 reports), the camera (16 reports) and the software (4 reports).
Recalls and investigations
One recall on the electrical system covers the 2015 model year. A recall on the same system isn't always the same failure, so read the defect text.
Mazda North American Operations (Mazda) is recalling certain 2014-2018 Mazda3 and 2016-2021 CX-3 vehicles. The rearview camera image may not display properly by showing a flickering or distorted image.
Risk and remedy
Remedy: Dealers will inspect and replace the rearview camera, as necessary. In addition, dealers will install a wiring harness fastening seal. All repairs will be performed free of charge. Interim notification letters, notifying owners of the safety risk, were mailed September 13, 2023. Final owner letters for affected models and model years in the states of CT, MA, MD, NJ, NY, PA and VA were mailed August 14, 2024. The remaining owner notification letters will be mailed at a future date, anticipated on or before May 1, 2025. Owners may contact Mazda customer service at 1-800-222-5500, Option 6. Mazda's number for this recall is 6023G.
What owners paid
6 of the 35 reports quote a price. Each dot is one quote. The middle half runs $700 to $1,500.
When it happens
The middle half of failures fell between 25,000 and 82,000 miles, from the 19 reports that gave a mileage.
What owners wrote
“The Infotainment System will randomly change radio stations while driving, or start scanning through the various system menus, and on at least in one case, started randomly making phone calls from a connected phone. This creates a major distraction while driving. This has been looked at by the dealership and would cost $1500 for the system repair. I understand that this is a known problem.”
Filed Aug 29, 2025
“Mazda call this âghost touchâ it happens when the screen starts to act up like crazy, jumping from different audio sources, Bluetooth lose connection, making unwanted phone calls. Almost like a ghost is touching the screen over and over again.”
Filed Nov 2, 2024
“Mazda opened a recall on the rearview camera not working properly almost one year ago and still has not supplied a remedy. REference: 6023G | Jul 14, 2023 #23V-487”
Filed Jun 11, 2024
“This car's backup camera has been un-usable ~50% of the time, dating back to last year, due to the issue described in the recall. Westcott Mazda refused to inspect and certify the existence of the issue and simply said parts to fix it were unavailable. This recall was issued over 9 months ago.”
Filed Apr 29, 2024
Should you keep driving it?
This page can't tell you that. 0 of 35 reports involved a crash. Owners who file are the ones who had a bad experience, and nobody checks their reports. If the problem affects steering, braking, power or a fire risk, treat it as a safety fault and have it inspected before a long or high-speed drive.
File your own report with NHTSA. Complaint counts are how a problem gets an investigation.
Other problems on this car
- Brakes grind, pulse or wear early 26 reports