Diagsheet

Third generation (BM/BN)

2015 Mazda Mazda3

The most reported problem on the 2015 Mazda Mazda3 is infotainment, with 35 complaints, usually around 54,000 miles.

  • 128owner complaints
  • 4recalls
  • 7involved a crash
  • 45,000median miles at failure

Newest report Apr 15, 2026 · checked Oct 2, 2026

miles

2015 Mazda Mazda3
Photo: OSX, Wikimedia Commons, Public domain

What is your Mazda3 doing?

Each one opens a sheet built from the owner reports of that problem on the 2015 model year.

Is the 2015 Mazda Mazda3 reliable?

The 2015 Mazda Mazda3 has 128 owner complaints on file with NHTSA, less than half the median of 270 for 2015 sedans on this site. Of the 11 Mazda3 model years since 2014, it has the most complaints. Complaint counts rise with sales as well as faults, so read what owners report below before deciding.

At a glance

Next to other model years
Complaints filed before 2015 aren't in the files this site reads, so the 2015 count runs short and isn't compared with the model years next to it.
Top problem
Infotainment leads with 35 of the 128 complaints (27%), ahead of brake wear at 26. A quarter of the 19 owners who gave a mileage for infotainment saw it by about 25,000 miles, and half by about 54,000.
Crash, fire and injury reports
11 of the 128 complaints (9%) report a crash, a fire or an injury, a little above the 6% typical of vehicles on this site. Counted separately (one report can carry more than one), 7 reports mention a crash, 2 mention a fire and 8 people were hurt. The most crash reports, 3 of 7, fall under brake wear.
Recalls behind the top problems
No recall on file is on the same system as infotainment and brake wear. For those, the complaints are all there is.
When owners filed
Filings peaked in 2024 at 21 (full calendar years only). In 2025 there were 8. So far in 2026, 4 more have come in. Filings on record start in 2015.

When each problem shows up

Each bar covers the middle half of the mileages owners reported for that problem. A quarter saw it earlier, a quarter later. The tick is the median. Most reported: infotainment, screen or backup camera fails, 35 complaints.

0k25k50k75k100k125k150kyou
Every complaint with a mileage73 of 128
73 complaints state a mileage. The most, 16, fall between 0 and 10,000 miles; 4 are past 150,000.

middle half of reports, median tick. The heavier grey bars have 75 or more reports.

Behind you

    Around your mileage

      Ahead of you

        How this compares

        2015 Mazda Mazda3128
        Median 2015 model here (104 vehicles)277
        Median 2015 sedan here (31)270

        128 complaints is 2.2 times fewer than the median 2015 model on this site and 2.1 times fewer than the median 2015 sedan. Among the 4 Mazda3 model years here it ranks 1st for complaints. Counts follow sales volume as much as reliability, so a truck that sells 700,000 a year draws more reports than a sedan that sells 200,000.

        Service bulletins for the 2015 Mazda Mazda3

        Mazda filed 743 bulletins and other notices with NHTSA that list the 2015 Mazda Mazda3. 84 of them deal with a problem owners have reported on this car. Newest first.

        Federal rules make a manufacturer send NHTSA a copy of any notice about a defect that goes to more than one dealer or owner. Most of these are service bulletins, the repair instructions manufacturers send to dealers. NHTSA generally leaves safety recall bulletins out of this file, and recalls are listed separately.

        Infotainment, screen or backup camera fails 57 bulletins · 35 complaints

        • Service bulletinSA-043-25Sep 30, 2025

          Some vehicles may have one of the following DTCs stored in memory along with a system status notice on the Multi-information display OR display a system status notice with no DTC: C1001:92 - Forward sensing camera (FSC) poor field of view [Gen 6 vehicles] ...

        • Service bulletin07-003-24aJun 1, 2024

          Some customers may complain that the ambient temperature on the instrument cluster is displayed more than 50 °F (10 °C) lower than the actual temperature, resulting in insufficient performance of the air conditioning.

        55 more on this problem
        • Service bulletinSA-027-24Apr 26, 2024

          Some customers may complain about infotainment center display. Peeling, spider cracks and white dots.

        • Service bulletin09-031-20bJul 27, 2023

          Some vehicles may exhibit a distorted image or no image from the rear mount camera when shifted into reverse. Due to friction, the coating of camera socket terminals may wear out, creating high electrical resistance.

        • Service bulletinSA-001-23aJan 12, 2023

          Some customers may complain about infotainment center display: - Ghost Touch - DTC B108E:04 may be stored (Touch screen operates by itself) - Surface Peeling - DTC B108E:04 may be stored - Spider Cracks - White dots IMPORTANT NOTE: DO NOT replace the ...

        • Service bulletin09-018-22bNov 22, 2022

          Some vehicles may experience the symptoms mentioned below, which can be fixed with the latest software update (Version 74.00.324 or later). The system performance has been improved as follows: Ver.

        • Service bulletinSA-041-22cSep 13, 2022

          Some customers may complain about infotainment center display: - Ghost Touch (Touch screen operates by itself) - Spider Cracks - Surface Peeling - White dots

        • Service bulletinSA-041-22Aug 17, 2022

          Some customers may complain about infotainment center display: - Ghost Touch (Touch screen operates by itself) - Surface Peeling - Spider Cracks Repair kits are available to replace just the screen.

        • Service bulletinSA-041-22Jun 22, 2022

          Some customers may complain about infotainment center display: Ghost touch, surface peeling, spider cracks. Repair kits are available to replace just the screen. There is no need to replace the entire infotainment display unit.

        • Service bulletinSA-005-22aMay 4, 2022

          Some customers may experience a continuous infotainment reboot in or near Seattle Washington and troubleshooting is not possible due to continuous reboot.

        • Service bulletinSA-005-22Feb 9, 2022

          Some customers may experience a continuous infotainment reboot in or near Seattle Washington. Mazda is aware of the issue and is working on a resolution. This Service Alert will be updated with the newest repair information as it becomes available.

        • Service bulletin09-021-21-3818aAug 6, 2021

          AUDIO, NAVIGATION AND PHONE CONCERNS WITH MAZDA CONNECT INFOTAINMENT SYSTEM (6TH GENERATION). All Mazda Connect vehicles in new car inventory must be updated to the software version listed below in this TSB as part of the New Car Ready Step 3 process. Make sure the new vehicle specialist receives a copy of this bulletin.

        Plus 45 older ones not listed here.

        Brakes grind, pulse or wear early 10 bulletins · 26 complaints

        • Service bulletinSA-055-25Nov 26, 2025

          Some vehicles exhibit brake related concerns such as brake noise, brake judder or brake dragging. If you encounter a customer complaint for any one of these symptoms, refer to the following information to understand why symptoms may occur, and to better ...

        • Service bulletin04-005-19-3512Sep 24, 2019

          Some vehicles may exhibit a rattle / knock noise from the front disc brake caliper (1) when driving on a rough road surface.This is caused by the slide pin (1) hitting the mounting support (2) due to insufficient holding power of the dust boots (3) when a ...

        8 more on this problem
        • Service bulletin04-001-19-3556Jan 3, 2019

          Some customers may report a slight clunk/bang/buzz noise or jolt from the front of the vehicle. This concern will most likely occur during the vehicles first forward movement after starting the engine.

        • Service bulletin04-002-17-3316bAug 11, 2017

          Some vehicles may exhibit a squeak noise when applying the brakes and/or groove marks (A) on the front disc plates. This is caused by abrasive metal from the front disc plate sticking to the brake pad, which damages the disc plate over time.

        • Service bulletin04-003-17-3331aJun 14, 2017

          Some vehicles may experience a squeaking/grinding noise from the rear brake even after the brake pedal is released. Upon inspection, the caliper mounting support is corroded and one of the disc pad is abnormally worn out (A).

        • Service bulletin04-002-17Feb 17, 2017

          Squeak noise from front brakes and/or groove marks on front disc plate

        • Service bulletinSA276Nov 3, 2016

          Air Temperature will not change

        • Service bulletin1079MJun 24, 2016

          IN CERTAIN CONDITIONS, SMART CITY BRAKE SUPPORT (SCBS) MAY OPERATE UNINTENTIONALLY. THE OWNER'S MANUAL PROVIDES 7 EXAMPLES: OBJECTS ON THE ROAD AT THE ENTRANCE TO A CURVE.VEHICLES PASSING IN THE OPPOSITE LANE WHILE MAKING A CURVE.METAL OBJECTS, BUMPS, OR ...

        • Service bulletin0400116Jan 14, 2016

          Squeaking/Grinding Noise From rear brake

        • Service bulletin0400315Nov 6, 2015

          Sqeaking/Grinding noise from rear brake

        Backup camera goes black or freezes 2 bulletins · 11 complaints

        • Service bulletinSA-001/22Jan 11, 2022

          Symptom troubleshooting tables to diagnose MAZDA CONNECT concerns. No. 1 Blank Screen No. 2. Rear View Camera is not displayed No. 3 Rebooting No. 4 Infotainment System Has No Sound No. 5 Commander Switch Does Not Work No. 6 Bluetooth device will not pair No. ...

        • Service bulletinSA-038-20Mar 4, 2020

          Some customers may complain about a rear view monitor display that is: ¯‚· Blank (or may have backup camera warning message) ¯‚· Distorted ¯‚· Blurry ¯‚· Fuzzy ¯‚· Split screen (see attached video) ¯‚· Grainy. The icons and text are normally displayed.

        Engine stalls or loses power while driving 1 bulletin · 8 complaints

        • Service bulletinSA-048-19Nov 18, 2019

          Some customers may expierience one or more of the following: ¯‚· intermittent no start ¯‚· engine stall ¯‚· many DTC's stored ¯‚· no communication with the PCM. This may be caused by a poor C-11 or C-12 electrical connection.

        Windshield cracks or distorts 9 bulletins · 7 complaints

        • Service bulletinSA-031-26Apr 30, 2026

          DESCRIPTION Some vehicles may require the replacement of a damaged VIN plate or vehicle certification label. To obtain a replacement VIN plate (bulkhead-mounted and visible through the lower-left area of the windshield), contact DAG (Dealer Assistance Group) ...

        • Service bulletinSA-039/25Aug 22, 2025

          Some vehicles may experience exterior trim heat damage such (melted, separating, etc.) when parked near a glass building or Low-E windows. This may be caused by the sun's reflection.

        7 more on this problem
        • Service bulletinSA-039-23aSep 13, 2023

          Some vehicles may experience exterior trim heat damage when parked near a glass building or Low-E windows. This may be caused by the sun's reflection.

        • Service bulletinMT-003-21Jun 1, 2021

          Some vehicles may experience exterior trim heat damage when parked near a glass building. This may be caused by the suns reflection.

        • Service bulletin09-026-19-3613Jul 12, 2019

          Some vehicles may exhibit the cushion tape (1) attached to the front end of dashboard coming off and showing at the base of the windshield.

        • Service bulletin09-032-17-3372Jul 12, 2017

          Some vehicles may experience one or more of the following conditions with the driver and/or passenger side power window(s): ? The window glass will not raise/lower. The window suddenly stops operating while being raised/lowered.

        • Service bulletin09-063-16Dec 13, 2016

          Door glass will not open (stuck in run channel). Some customers may experience that one or more of the door glasses will not open due to becoming stuck in the glass run channel . The root cause is still under investigation.

        • Service bulletin09-038-16-3213Jun 9, 2016

          SOME VEHICLES MAY EXPERIENCE A RATTLE NOISE FROM THE FRONT DOOR GLASS WHEN DRIVING WITH THE WINDOW OPEN APPROX. 1/2 TO 4 INCHES (1 10 CM). THE RATTLE NOISE MAY BE CAUSED BY INSUFFICIENT HOLDING FORCE OF THE GLASS RUN CHANNEL. TO INCREASE THE HOLDING FORCE, THE SHAPE OF GLASS RUN CHANNEL HAS BEEN CHANGED AND NON-WOVEN PADS HAVE BEEN ATTACHED TO THE GLASS RUN CHANNEL.

        • Service bulletin09-010-15-2965BDec 18, 2015

          SOME VEHICLES MAY EXHIBIT A SQUEAKING NOISE FROM THE WINDSHIELD WIPER LINK WHEN OPERATING THE WIPERS. THIS NOISE MAY BE CAUSED BY RUST ON THE SLIDING PARTS FROM WATER ENTRY THROUGH THE PIVOT (A).

        Seat belt or seat problems 5 bulletins · 5 complaints

        • Service bulletin09-025-19-3607Jun 17, 2019

          Some vehicles may exhibit a condition where the front seat cushion trim comes off the seat frame at the front end. This may be found on vehicles with all types of the seat trims (leather, leatherette and fabric).

        • Service bulletin09-015-18-3445aOct 10, 2018

          At PDI or when new vehicle is delivered, some customers may complain about wrinkles on the leather seat cushion and/or seat back surface.

        3 more on this problem
        • Service bulletin09-005-18-3414aJul 13, 2018

          Some vehicles may exhibit excessive operating noise when sliding the driver and/or passenger power seat(s) back and forth. The noise may be caused by cable vibration, which transmits power from the motor to the gears.

        • Service bulletin09-015-18-3445Mar 22, 2018

          At PDI or when new vehicle is delivered, some customers may complain about wrinkles on the leather seat cushion and/or seat back surface.

        • Service bulletin09-024-14-2916AAug 15, 2014

          SOME CUSTOMERS MAY COMPLAIN THAT THE SIDE(S) OF THE REAR SEAT IS LIFTING OR LOOSE WHEN LIFTED BY HAND.THIS IS CAUSED BY A PRODUCT VARIATION OF THE REAR SEAT CUSHION.

        Complaints filed by year

        Complaints by the year NHTSA received them: 2015: 14, 2016: 10, 2017: 19, 2018: 14, 2019: 13, 2020: 10, 2021: 4, 2022: 4, 2023: 7, 2024: 21, 2025: 8, 2026: 414'1510'1619'1714'1813'1910'204'214'227'2321'248'254'26

        21 complaints came in 2024, 3.0 times the year before. Owners file in waves when a problem gets press or an investigation, so a spike measures attention as much as failures.

        Recalls that include the 2015 Mazda Mazda3

        Whether your car is included depends on its VIN. Check yours at nhtsa.gov/recalls.

        23V-487Jul 14, 2023
        Back Over Prevention: Sensing System: Camera

        Mazda North American Operations (Mazda) is recalling certain 2014-2018 Mazda3 and 2016-2021 CX-3 vehicles. The rearview camera image may not display properly by showing a flickering or distorted image.

        Risk and remedy
        Risk: A rearview camera that does not display properly can reduce the driver's rear view, increasing the risk of a crash or injury.
        Remedy: Dealers will inspect and replace the rearview camera, as necessary. In addition, dealers will install a wiring harness fastening seal. All repairs will be performed free of charge. Interim notification letters, notifying owners of the safety risk, were mailed September 13, 2023. Final owner letters for affected models and model years in the states of CT, MA, MD, NJ, NY, PA and VA were mailed August 14, 2024. The remaining owner notification letters will be mailed at a future date, anticipated on or before May 1, 2025. Owners may contact Mazda customer service at 1-800-222-5500, Option 6. Mazda's number for this recall is 6023G.
        17V-393Jun 22, 2017
        Parking Brake

        Mazda North American Operations (Mazda) is recalling certain 2014-2015 Mazda6 and 2014-2016 Mazda3 vehicles. Water could possibly enter the brake caliper causing the parking brake actuator shaft to corrode and possibly bind.

        Risk and remedy
        Risk: If the parking brake actuator shaft binds, the parking brake may not engage or disengage fully. If the parking brake does not engage properly, the vehicle may move unexpectedly if it is parked on a slope, increasing the risk of a crash.
        Remedy: Mazda will notify owners, and dealers will check the parking brake actuator shafts, replacing any that are corroded, free of charge. Remedy parts are currently unavailable. Interim notices informing owners of the safety risk were mailed August 24, 2017. Owners will receive a second notice when remedy parts become available. Owners may contact Mazda customer service at 1-800-222-5500. Mazda's number for this recall is 1217F.
        16V-684Sep 22, 2016
        Fuel System, Gasoline:Storage:Tank Assembly

        Mazda Motors North American Operations (Mazda) is recalling certain model year 2014-2016 Mazda3 vehicles manufactured January 4, 2014, to September 18, 2015. The fuel tank of the affected vehicles may have been improperly handled during manufacturing and, as a result, the welded attachment of the Inlet Check Valve (ICV) may fail and allow fuel to leak.

        Risk and remedy
        Risk: A fuel leak in the presence of an ignition source increases the risk of a fire.
        Remedy: Mazda will notify owners, and depending on the tank lot number, dealers will inspect the ICV weld, replacing the fuel tank, as necessary, free of charge. The recall began November 1, 2016. Owners may contact Mazda customer service at 1-800-222-5500. Mazda's number for this recall is 0116I.
        15V-621Oct 2, 2015
        Do not drive Fuel System, Gasoline:Storage:Tank Assembly

        Mazda North American Operations (Mazda) is recalling certain model year 2015-2016 Mazda3 vehicles manufactured May 21, 2015, to August 25, 2015. The affected vehicles are equipped with a fuel tank with a shut-off valve that can allow fuel to enter into the fuel tank emissions systems. If enough fuel enters the emission system it may leak out onto the ground or result in an engine stall.

        Risk and remedy
        Risk: A fuel leak in the presence of an ignition source increases the risk of a fire. An engine that stalls increases the risk of a crash.
        Remedy: Mazda will notify owners, and dealers will inspect the vehicle's fuel shut-off valve. As needed, the fuel shut-off valve and the affected fuel tank emissions system components will be replaced, free of charge. The recall began on October 20, 2015. Owners are advised not to drive their vehicle until the repairs have been completed. Mazda will provide rental cars until that time. Owners may contact the Mazda Customer Experience Center at 1-800- 222-5500, option #6. Mazda's number for this recall is 8615J.

        All 4 recalls on the 2015 Mazda Mazda3, with the owner complaints on each recalled system

        Guide One recall here carries a do-not-drive warning. What that means

        Questions

        What is the most common problem on the 2015 Mazda Mazda3?

        Infotainment, with 35 of the 128 complaints. Owners who gave a mileage for it put the median at about 54,000 miles.

        At what mileage do 2015 Mazda Mazda3 problems start?

        Of the 73 complaints that give a mileage, a quarter came by about 14,000 miles and half by about 45,000.

        How many 2015 Mazda Mazda3 complaints involve a crash, fire or injury?

        11 of them (9%). The typical vehicle on this site is at 6%.

        Is there a recall for infotainment on the 2015 Mazda Mazda3?

        No recall on file for the 2015 Mazda Mazda3 is on the same system as infotainment. Another recall may still cover your car, so check its VIN at nhtsa.gov/recalls.

        Other model years