2016 Mazda Mazda3 · symptom sheet
Infotainment, screen or backup camera fails
- 33owner reports
- 69,000median miles
- 0involved a crash
Newest report Jan 8, 2026 · checked Oct 2, 2026
55 of the 104 complaints on this car are about the electrical system. 33 of those describe infotainment, which makes it the most reported problem on the 2016 Mazda3.
Tick what matches of 33 reports
Infotainment on other Mazda3 years
Report counts are for each model year on its own, so a newer car has had less time to collect them.
What this problem usually is
Screen complaints read like a list of small betrayals. The display goes black or freezes, the backup camera shows nothing when you shift into reverse, CarPlay or Android Auto keeps dropping, or the radio changes volume on its own. Many owners had a software update that didn't fix it. A narrower sheet covers backup camera failures on their own, and another covers screens that freeze.
What got replaced
Owners who name the part that was replaced mention the camera (21 reports), the head unit or screen (19 reports) and the software (3 reports).
Recalls and investigations
2 recalls on the electrical system cover the 2016 model year. A recall on the same system isn't always the same failure, so read the defect text.
The rearview camera image may not display properly by showing a flickering or distorted image.
A defective windshield wiper relay may cause the windshield wipers to become inoperative, reducing the driver's visibility.
All 6 recalls on the 2016 Mazda Mazda3, with the owner complaints on each recalled system
When it happens
The middle half of failures fell between 53,000 and 125,000 miles, from the 9 reports that gave a mileage.
Is this a known problem?
The manufacturer has sent NHTSA 51 service bulletins or notices for the 2016 Mazda Mazda3 that deal with this problem. Newest first.
Federal rules make a manufacturer send NHTSA a copy of any notice about a defect that goes to more than one dealer or owner. Most of these are service bulletins, the repair instructions manufacturers send to dealers. NHTSA generally leaves safety recall bulletins out of this file, and recalls are listed separately.
Some vehicles may have one of the following DTCs stored in memory along with a system status notice on the Multi-information display OR display a system status notice with no DTC: C1001:92 - Forward sensing camera (FSC) poor field of view [Gen 6 vehicles] ...
Some customers may complain that the ambient temperature on the instrument cluster is displayed more than 50 °F (10 °C) lower than the actual temperature, resulting in insufficient performance of the air conditioning.
Some customers may complain about infotainment center display. Peeling, spider cracks and white dots.
Some vehicles may exhibit a distorted image or no image from the rear mount camera when shifted into reverse. Due to friction, the coating of camera socket terminals may wear out, creating high electrical resistance.
47 more on the 2016 Mazda Mazda3 page.
What owners wrote
“The 2014 Mazda3 I own has a known "Mazda Connect Touch Screen Concern" in August 2019 in which the Mazda Connect touch screen does not accept touch commands in part of the screen. I called Mazda and they said there are not any recalls for this but they did acknowledge this was an issue.”
Filed Feb 6, 2025
“When I checked for recall information 2 recalls were listed under my car's vin #: Recall #1: 3219D with Closed status. Recall #2: 6023G is listed as Active. But, when I tried to schedule a repair for the active recall, the manufacturing website ONLY listed the "closed" recall (3219D) was listed as available for repair, which is bizarre. Please see the attached screenshot of the website. Thanks.”
Filed Jan 15, 2025
“Rear view camera intermittently cuts out. Recall was issued 07/14/23 yet there is no fix yet??? Mazda Recall #: 6023G NHTSA Recall #: 23V-487”
Filed Sep 11, 2024
“Reverse camera stops working at random for several hours at a time. Mazda has issued a recall for this issue but has yet to offer repair”
Filed Apr 15, 2024
Should you keep driving it?
This page can't tell you that. 0 of 33 reports involved a crash. Owners who file are the ones who had a bad experience, and nobody checks their reports. If the problem affects steering, braking, power or a fire risk, treat it as a safety fault and have it inspected before a long or high-speed drive.
File your own report with NHTSA. Complaint counts are how a problem gets an investigation. How reports land on this sheet.
Guide Paid for this repair before a recall covered it? How recall reimbursement works