2016 Mazda Mazda3 · symptom sheet
Infotainment, screen or backup camera fails
- 33owner reports
- 69,000median miles
- 0involved a crash
Newest report Jan 8, 2026 · checked Sep 9, 2026
55 of the 103 complaints on this car are about the electrical system. 33 of those describe infotainment, which makes it the most reported problem on the 2016 Mazda3.
Tick what matches of 33 reports
What got replaced
Owners who name the part that was replaced mention the camera (21 reports), the head unit or screen (19 reports) and the software (3 reports).
Recalls and investigations
2 recalls on the electrical system cover the 2016 model year. A recall on the same system isn't always the same failure, so read the defect text.
Mazda North American Operations (Mazda) is recalling certain 2014-2018 Mazda3 and 2016-2021 CX-3 vehicles. The rearview camera image may not display properly by showing a flickering or distorted image.
Risk and remedy
Remedy: Dealers will inspect and replace the rearview camera, as necessary. In addition, dealers will install a wiring harness fastening seal. All repairs will be performed free of charge. Interim notification letters, notifying owners of the safety risk, were mailed September 13, 2023. Final owner letters for affected models and model years in the states of CT, MA, MD, NJ, NY, PA and VA were mailed August 14, 2024. The remaining owner notification letters will be mailed at a future date, anticipated on or before May 1, 2025. Owners may contact Mazda customer service at 1-800-222-5500, Option 6. Mazda's number for this recall is 6023G.
Mazda North American Operations (Mazda) is recalling certain 2016-2018 Mazda3 vehicles. A defective windshield wiper relay may cause the windshield wipers to become inoperative, reducing the driver's visibility.
Risk and remedy
Remedy: Mazda will notify owners, and dealers will replace the front body control module with a new module which uses an improved wiper relay design, free of charge. The recall began May 7, 2019. Owners may contact Mazda customer service at 1-800-222-5500, option 4. Mazda's number for this recall is 3219D.
When it happens
The middle half of failures fell between 53,000 and 125,000 miles, from the 9 reports that gave a mileage.
What owners wrote
“The 2014 Mazda3 I own has a known "Mazda Connect Touch Screen Concern" in August 2019 in which the Mazda Connect touch screen does not accept touch commands in part of the screen. I called Mazda and they said there are not any recalls for this but they did acknowledge this was an issue.”
Filed Feb 6, 2025
“When I checked for recall information 2 recalls were listed under my car's vin #: Recall #1: 3219D with Closed status. Recall #2: 6023G is listed as Active. But, when I tried to schedule a repair for the active recall, the manufacturing website ONLY listed the "closed" recall (3219D) was listed as available for repair, which is bizarre. Please see the attached screenshot of the website. Thanks.”
Filed Jan 15, 2025
“Rear view camera intermittently cuts out. Recall was issued 07/14/23 yet there is no fix yet??? Mazda Recall #: 6023G NHTSA Recall #: 23V-487”
Filed Sep 11, 2024
“Reverse camera stops working at random for several hours at a time. Mazda has issued a recall for this issue but has yet to offer repair”
Filed Apr 15, 2024
Should you keep driving it?
This page can't tell you that. 0 of 33 reports involved a crash. Owners who file are the ones who had a bad experience, and nobody checks their reports. If the problem affects steering, braking, power or a fire risk, treat it as a safety fault and have it inspected before a long or high-speed drive.
File your own report with NHTSA. Complaint counts are how a problem gets an investigation.