2014 Mazda Mazda3 · symptom sheet
Infotainment, screen or backup camera fails
- 26owner reports
- 47,000median miles
- 0involved a crash
Newest report Jun 27, 2025 · checked Sep 9, 2026
57 of the 124 complaints on this car are about other. 26 of those describe infotainment, which makes it the most reported problem on the 2014 Mazda3.
Tick what matches of 26 reports
What got replaced
Owners who name the part that was replaced mention the camera (15 reports) and the head unit or screen (13 reports).
Recalls and investigations
2 recalls on other cover the 2014 model year. A recall on the same system isn't always the same failure, so read the defect text.
Mazda North American Operations (Mazda) is recalling certain 2014-2018 Mazda3 and 2016-2021 CX-3 vehicles. The rearview camera image may not display properly by showing a flickering or distorted image.
Risk and remedy
Remedy: Dealers will inspect and replace the rearview camera, as necessary. In addition, dealers will install a wiring harness fastening seal. All repairs will be performed free of charge. Interim notification letters, notifying owners of the safety risk, were mailed September 13, 2023. Final owner letters for affected models and model years in the states of CT, MA, MD, NJ, NY, PA and VA were mailed August 14, 2024. The remaining owner notification letters will be mailed at a future date, anticipated on or before May 1, 2025. Owners may contact Mazda customer service at 1-800-222-5500, Option 6. Mazda's number for this recall is 6023G.
Mazda North America Operations (Mazda) is recalling certain model year 2014 Mazda3 vehicles manufactured June 12, 2013, through December 18, 2013, and model year 2014-2015 Mazda6 vehicles manufactured May 20, 2013, through December 4, 2013, and both equipped with a 2.5L engine and a regenerative engine braking system. When driving the affected vehicles in heavy rain or in deep puddles, the alternator belt may slip causing the Power Control module (PCM) to incorrectly assume failure of the charging system.
Risk and remedy
Remedy: Mazda will notify owners, and dealers will reprogram the PCM with updated software, free of charge. The recall began on May 19, 2014. Owners may contact Mazda at 1-800-222-5500. Mazda's number for this recall is 7314D.
When it happens
The middle half of failures fell between 35,000 and 80,000 miles, from the 8 reports that gave a mileage.
What owners wrote
“The car screen displays, GPS, for calls, radio etc, doesnât works, itâs off, and the airbags are deactivated and theyâre off as well and have to press hard on the brake to get the car to stops.”
Filed Jun 27, 2025
“Navigation touchscreen has deteriorated without any external damage to the point where it has false positives/ghost clicks. This randomly changes settings which include screen/instrument panel brightness which can be disorienting at night.”
Filed Mar 29, 2025
“My vehicle has intermittent functioning of rearview camera image while reversing. I can sometimes get it to work by opening an closing the rear hatch. Sometimes the image is clear, sometimes there is no image and sometimes it is distorted/rolls. Mazda notified me of the recall September 2023, but the company has failed to repair the defect within a reasonable amount of time.”
Filed Jan 4, 2025
“Due to improper design of the rearview camera wiring harness fastener, my rearview camera image has been distorted and flickering for years. There has been no remedy for this issue for many years now and its quite dangerous to have a camera that doesnt work at all.”
Filed Nov 30, 2024
Should you keep driving it?
This page can't tell you that. 0 of 26 reports involved a crash. Owners who file are the ones who had a bad experience, and nobody checks their reports. If the problem affects steering, braking, power or a fire risk, treat it as a safety fault and have it inspected before a long or high-speed drive.
File your own report with NHTSA. Complaint counts are how a problem gets an investigation.