Diagsheet

2022 Kia Telluride · symptom sheet

Infotainment, screen or backup camera fails

  • 42owner reports
  • 71,000median miles
  • 0involved a crash

Newest report Jun 26, 2026 · checked Sep 9, 2026

229 of the 320 complaints on this car are about the electrical system. 42 of those describe infotainment. Only windshield is reported more often on this car.

Tick what matches of 42 reports

27
12
2
3

What got replaced

Owners who name the part that was replaced mention the head unit or screen (27 reports), the camera (12 reports) and the software (3 reports).

Recalls and investigations

2 recalls on the electrical system cover the 2022 model year. A recall on the same system isn't always the same failure, so read the defect text.

22V-344May 17, 2022
Electrical System: Instrument Cluster/Panel

Kia Motors America (Kia) is recalling certain 2022 Telluride vehicles. Excess adhesive in a circuit board within the instrument cluster may cause the instrument cluster display screen to be blank. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 101, "Control and Displays."

Risk and remedy
Risk: A blank instrument cluster display screen will not show critical information, such as the odometer, which can increase the risk of a crash.
Remedy: Dealers will replace the instrument cluster assembly, free of charge. Owner notification letters were mailed July 15, 2022. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC237.
21V-577Jul 28, 2021
Electrical System: Instrument Cluster/Panel

Kia Motors America (Kia) is recalling certain 2022 Telluride vehicles. The LCD display screen may remain blank after startup. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 101, "Control and Displays."

Risk and remedy
Risk: A blank LCD display may be missing information, such as the digital speedometer, gear selection indicator, and odometer, which may increase the risk of a crash.
Remedy: Dealers will update the instrument cluster's software, free of charge. Owner notification letters were mailed August 3, 2021. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC215.

When it happens

Too few of these reports state a mileage to give a range.

1021
1122
523
624
325
726

What owners wrote

“Day 1 of ownership of brand new vehicle. At less than 100 miles on odometer, the center part of the instrument panel goes completely black and does not display pertinent driving information, potentially information necessary for safety purposes. Problem is intermittent. Dealer is unable to fix and unable to determine cause of problem.”

Filed Jul 23, 2021

“UNKNOWN: LCD Cluster Instrument Display went black after purchasing the car for 1 day.”

Filed Jul 20, 2021

“Center cluster screen on dash is not turning on with vehicle. It is as safety concern as none of my safety alerts are working. Lane assist, emergency braking, cruise, etc. I have reported to Kia America and have not heard back.”

Filed Jul 18, 2021

“The LCD display in the instrument cluster that gives information about many ADAS features stays Off. The screen just remains blank on most starts. Restarting after opening and closing the doors helps some times to bring the display back. But since there is no feedback about many ADAS features because of no display, it is indeed a safety issue.”

Filed Jul 17, 2021

Should you keep driving it?

This page can't tell you that. 0 of 42 reports involved a crash. Owners who file are the ones who had a bad experience, and nobody checks their reports. If the problem affects steering, braking, power or a fire risk, treat it as a safety fault and have it inspected before a long or high-speed drive.

File your own report with NHTSA. Complaint counts are how a problem gets an investigation.

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