2024 Kia Telluride · symptom sheet
Infotainment, screen or backup camera fails
- 31owner reports
- 0involved a crash
Newest report Sep 2, 2026 · checked Oct 2, 2026
130 of the 218 complaints on this car are about the electrical system. 31 of those describe infotainment. Only windshield is reported more often on this car.
Tick what matches of 31 reports
Infotainment on other Telluride years
Report counts are for each model year on its own, so a newer car has had less time to collect them. Model years with too few reports of it for a sheet: 2020, 2021, 2025, 2027.
What this problem usually is
Screen complaints read like a list of small betrayals. The display goes black or freezes, the backup camera shows nothing when you shift into reverse, CarPlay or Android Auto keeps dropping, or the radio changes volume on its own. Many owners had a software update that didn't fix it. A narrower sheet covers backup camera failures on their own, and another covers screens that freeze.
What got replaced
Owners who name the part that was replaced mention the head unit or screen (14 reports).
Recalls and investigations
No recall on the electrical system covers the 2024 model year as of Oct 2, 2026.
When it happens
Too few of these reports state a mileage to give a range.
Is this a known problem?
The manufacturer has sent NHTSA 4 service bulletins or notices for the 2024 Kia Telluride that deal with this problem. Newest first.
Federal rules make a manufacturer send NHTSA a copy of any notice about a defect that goes to more than one dealer or owner. Most of these are service bulletins, the repair instructions manufacturers send to dealers. NHTSA generally leaves safety recall bulletins out of this file, and recalls are listed separately.
CLUSTER SOFTWARE LOGIC IMPROVEMENT FOR LOWER THAN ACTUAL FUEL LEVEL INDICATION This bulletin provides information to upgrade the software on the instrument cluster 'CLU' on some 2023-2024MY Telluride (ON) vehicles equipped with a 12.3" in.
AVN 5.0 WIDE NON-RESPONSIVE RADIO ICON (AM, FM, SXM) This bulletin provides information to update the software on 5th Generation AVN wide on certain 2020-2024MY Kia vehicles (refer to model list on page 3) to remedy a 'non-responsive' or 'inoperative' radio (FM, AM, SXM, etc. ) concern.
SERVICE ACTION: REAR HVAC OPERATION INSPECTION AND REPLACEMENT (SA544) This bulletin provides information to inspect the rear heater control operation on certain 2024MY Telluride (ON) vehicles produced from June 13, 2023 through July 24, 2023, which may exhibit abnormal communication with the AVN head unit, causing the ...
PITSTOP: PASSENGER TALK AVAILABILITY FOR TELLURIDE This Pitstop provides information regarding ¢Passenger Talk¢ feature availability on some 2023-2024MY Telluride (ON PE) vehicles. Customers may have a concern that the ¢Passenger Talk¢ feature is unavailable on their vehicle.
What owners wrote
“Turned car on to go to work and cluster infotainment screen with speedometer and gas gage was blank.”
Filed Sep 30, 2024
“Upon starting car, display control cluster was black. No visibility of speedometer, turn signals, or any other vehicle control are visible. Restarting vehicle did not correct issue.”
Filed Aug 3, 2024
“The dash above the steering wheel is not lighting up to show me the speed, gas, rpm. Or any other lights. My safety and others is at risk because I am not able to know my speed or any malfunctions that would other wise be displayed on the dash. This just happened and I cannot reach the dealership until tomorrow. This has not been inspected by anyone as of now. No other warning lights or symptoms prior to this.”
Filed Jul 14, 2024
“The hold display went black , stop vehicle turn off car and restart everything came back up . Had to go back into the control settings to turn on radio& lost all stations that was saved also lost all my saved place on navigation system . A few days late try to start the car it wouldnât start by pushing the start button, it said I had to use my key Bob to push the start button to start it . Then it started”
Filed Jun 12, 2024
Should you keep driving it?
This page can't tell you that. 0 of 31 reports involved a crash. Owners who file are the ones who had a bad experience, and nobody checks their reports. If the problem affects steering, braking, power or a fire risk, treat it as a safety fault and have it inspected before a long or high-speed drive.
File your own report with NHTSA. Complaint counts are how a problem gets an investigation. How reports land on this sheet.
Guide Taking it to a shop? How to describe this problem so it gets found
Other problems on this car
- Windshield cracks or distorts 35 reports