2023 Jeep Grand Cherokee · symptom sheet
Battery dies or the car will not start
- 64owner reports
- 30,312median miles
- 1involved a crash
Newest report Sep 11, 2026 · checked Oct 2, 2026
178 of the 388 complaints on this car are about the electrical system. 64 of those describe dead battery. Only hybrid system is reported more often on this car.
Tick what matches of 64 reports
Dead battery on other Grand Cherokee years
Report counts are for each model year on its own, so a newer car has had less time to collect them. Model years with too few reports of it for a sheet: 2015, 2016, 2017, 2019, 2020, 2021, 2025, 2026.
What this problem usually is
These owners walk out to a car that's dead. Some find it drained after sitting only a day or two, some need a jump start every week, and some have had the battery replaced more than once without the problem going away. A good number describe the dealer testing the battery, calling it fine, and sending them home.
What got replaced
Owners who name the part that was replaced mention the battery (60 reports) and the module (3 reports).
Recalls and investigations
2 recalls on the electrical system cover the 2023 model year. A recall on the same system isn't always the same failure, so read the defect text.
The high voltage battery may fail internally and lead to a vehicle fire while parked or driving.
A software error within the hybrid control processor may result in a loss of drive power.
All 21 recalls on the 2023 Jeep Grand Cherokee, with the owner complaints on each recalled system
NHTSA investigations into the electrical system on the Grand Cherokee
Pedestrian alert sounds. Closed aug 7, 2023, led to recall 22V-063.
Software security vulnerability. Closed jan 5, 2016, led to recall 15V-508.
Post 14v-391 headliner fires. Closed jul 6, 2016, led to recall 15V-879.
Totally integrated power module failure. Closed jul 24, 2015.
Air bag non-deployment. Closed dec 23, 2014, led to recall 14V-438.
Headliner fires. Closed aug 12, 2014, led to recall 14V-391.
Headliner fires. Closed jan 14, 2014.
None of these investigations covers the 2023 model year.
When it happens
The middle half of failures fell between 13,741 and 46,811 miles, from the 12 reports that gave a mileage.
Is this a known problem?
The manufacturer has sent NHTSA 32 service bulletins or notices for the 2023 Jeep Grand Cherokee that deal with this problem. Newest first.
Federal rules make a manufacturer send NHTSA a copy of any notice about a defect that goes to more than one dealer or owner. Most of these are service bulletins, the repair instructions manufacturers send to dealers. NHTSA generally leaves safety recall bulletins out of this file, and recalls are listed separately.
Body Control Module (BCM) Flash Failure Customers may experience one or more of the following: SYMPTOM: ● Battery drained. ● Ignition off draw. ● Instrument Panel Cluster (IPC) goes off and on when the vehicle goes into sleep mode.
Power Folding Seat Wire Harness Pinched Customers may experience one or more of the following: SYMPTOM: ● Battery is depleted.
Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On
Not applicable to vehicles built for US market. Rear Power Distribution Center (PDC) Connector Pin Misaligned Customers may experience the following: SYMPTOM: ● Vehicle no start due to a depleted 12V battery.
28 more on the 2023 Jeep Grand Cherokee page.
What owners wrote
“Since Nov 2025 there has been a recall with still no remedy for repair. The recall is a huge safety risk regarding the hybrid battery worrying me about it exploding or catching on fire as it warns me to not charge it in my garage and be careful charging it which is the only reason I purchased this hybrid.”
Filed Jul 26, 2026
“Battery failure upon diagnostic at dealer per recall 68c. I had no issues with the car prior to bringing it into the dealer for the recall. The car has now been at dealer for over 11weeks. Neither dealership nor Stellantis is providing update on ETA for when battery will be ready and recall addressed.”
Filed Mar 11, 2026
“I need repair my car because i have recall battery hybryd i m scare driving my vehicles With my family I need Loaner car from Dealer”
Filed Mar 6, 2026
“A vehicle safety recall was issued however, there is no solution readily available. After I was finally able to schedule an appointment to have the recall addressed I was told the HV battery needed to be replaced but there was no timeline to complete the repair. This delay is primarily due to a lack of parts and a larger than expected number of issues with this vehicle type.”
Filed Jan 29, 2026
Should you keep driving it?
This page can't tell you that. 1 of 64 reports involved a crash. Owners who file are the ones who had a bad experience, and nobody checks their reports. If the problem affects steering, braking, power or a fire risk, treat it as a safety fault and have it inspected before a long or high-speed drive.
File your own report with NHTSA. Complaint counts are how a problem gets an investigation. How reports land on this sheet.
Guide Paid for this repair before a recall covered it? How recall reimbursement works
Other problems on this car
- Hybrid or EV system warning, loss of power 86 reports
- Engine stalls or loses power while driving 63 reports
- Suspension noise, struts or alignment 63 reports
- Infotainment, screen or backup camera fails 56 reports
- Brakes grind, pulse or wear early 26 reports