2017 Jeep Cherokee · symptom sheet
Engine stalls or loses power while driving
- 227owner reports
- 39,000median miles
- $500median quote
- 2involved a crash
Newest report Aug 21, 2026 · checked Sep 9, 2026
1021 of the 1,333 complaints on this car are about the engine. 227 of those describe stalling, which makes it the most reported problem on the 2017 Cherokee.
Tick what matches of 227 reports
What got replaced
Owners who name the part that was replaced mention the battery (23 reports), the engine (5 reports), the throttle body (3 reports) and the ignition coil or plugs (3 reports).
Recalls and investigations
4 recalls on the engine cover the 2017 model year. A recall on the same system isn't always the same failure, so read the defect text.
Chrysler (FCA US, LLC) is recalling certain 2017-2019 Jeep Cherokee vehicles. The power transfer unit (PTU) may become damaged and disengage the transmission and differential, resulting in a loss of drive power and/or loss of park function.
Risk and remedy
Remedy: Dealers will update the drivetrain control module and PTU software and replace the PTU, as necessary free of charge. Owner notification letters were mailed beginning February 19, 2026. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is 01C.
Chrysler (FCA US, LLC) is recalling certain 2016-2017 Jeep Cherokee vehicles. The power transfer unit (PTU) may become damaged and disengage the transmission and differential, resulting in a loss of drive power or loss of park function.
Risk and remedy
Remedy: FCA US LLC will notify owners, and dealers will perform a software update, free of charge. Owner notification letters were mailed May 11, 2023. Owners may contact FCA USA LLC customer service at 1-800-853-1403. FCA's number for this recall is 45A. This recall expands previous recall number 20V-343.
Chrysler (FCA US LLC) is recalling certain 2014-2017 Jeep Cherokee vehicles equipped with a two-speed Power Transfer Unit (PTU). Relative movement in the Power Transfer Unit (PTU) between the differential input splines and the transmission output shaft may cause some input spline teeth to wear off, which may eventually cause a loss of engagement between the transmission and the differential inside the PTU. If this occurs, power cannot be transferred between the front wheels and the transmission which results in a loss of drive while the vehicle is in motion and a loss of the Park function while stationary.
Risk and remedy
Remedy: FCA US LLC will notify owners, and dealers will perform a software update that will maintain vehicle propulsion by engaging rear wheel drive and prevent rolling in Park by activating the electronic parking brake if a failed input spline occurs. This recall began July 14, 2020. Owners may contact FCA USA LLC customer service at 1-800-853-1403. FCA's number for this recall is W47.
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
Risk and remedy
Remedy: Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.
NHTSA investigations into the engine on the Cherokee
Electronic parking brake water ingress. Closed oct 29, 2023.
NHTSA summary
Software security vulnerability. Closed jan 5, 2016, led to recall 15V-508.
NHTSA summary
Engine compartment fire. Closed dec 9, 2015, led to recall 15V-676.
NHTSA summary
Crash related fuel tank fires. Closed nov 14, 2014, led to recall 13V-252.
NHTSA summary
Sudden acceleration. Closed sep 10, 2002.
NHTSA summary
Faulty gas gauge indicators. Closed nov 13, 1997, led to recall 97V-194.
NHTSA summary
Driveshaft/univ.joint fail. Closed nov 25, 1994.
NHTSA summary
Driveshaft/univ.joint fail. Closed oct 29, 1993.
NHTSA summary
Engine compartment fires. Closed jan 9, 1990, led to recall 88V-132.
NHTSA summary
Fires caused by cltch lk. Closed jan 28, 1988.
NHTSA summary
Electronic ignition failure and gas fume. Closed nov 3, 1976.
NHTSA summary
None of these investigations covers the 2017 model year.
What owners paid
13 of the 227 reports quote a price. Each dot is one quote. The middle half runs $277 to $2,500.
When it happens
The middle half of failures fell between 23,500 and 60,041 miles, from the 160 reports that gave a mileage.
What owners wrote
“The car will shut off unexpectedly while driving. This is extremely dangerous. This is the 6th time in the last 3 years that this has happened.”
Filed Mar 6, 2022
“Heater hose broke while on the freeway causing all of the antifreeze to leak out and car to overheat with no warnings signs. Car started shaking and I pulled over and it shut off. Turns out the heater hose is made with two tubes connected toghether and the hose broke where the connect.”
Filed Jan 27, 2022
“While driving at approximately 50 mph, the vehicles steering wheel locked, all lights on the dash came on and the car shut completely off. My daughter was able to slowly pump the breaks to stop because there was no traffic but had there been she could have been in a serious accident since the car completely shut down. This is a huge safety concern.”
Filed Jan 13, 2022
“Drove approximately two miles and stopped the vehicle. Less than five minutes later start the car again. After three to five seconds the engine stalled. Vehicle was parked in a flat parking lot. It was about 55 degrees and clear this morning. I can no longer count the number of times this has happened on my hands.”
Filed Oct 13, 2021
Should you keep driving it?
This page can't tell you that. 2 of 227 reports involved a crash and 2 people were hurt. Owners who file are the ones who had a bad experience, and nobody checks their reports. If the problem affects steering, braking, power or a fire risk, treat it as a safety fault and have it inspected before a long or high-speed drive.
File your own report with NHTSA. Complaint counts are how a problem gets an investigation.
Other problems on this car
- Multiple warning lights come on at once 196 reports
- Infotainment, screen or backup camera fails 92 reports
- Brakes grind, pulse or wear early 56 reports
- Transmission shudders, slips or shifts hard 50 reports
- Check engine light or misfire 45 reports
- Burns oil or oil level rises 41 reports
- Battery dies or the car will not start 36 reports
- Airbag warning light or recall 26 reports