Second generation
2020 Honda Ridgeline
The most reported problem on the 2020 Honda Ridgeline is infotainment, with 59 complaints, usually around 40,000 miles.
- 169owner complaints
- 9recalls
- 1involved a crash
- 26,000median miles at failure
Newest report Sep 16, 2026 · checked Oct 2, 2026
What is your Ridgeline doing?
Each one opens a sheet built from the owner reports of that problem on the 2020 model year.
Is the 2020 Honda Ridgeline reliable?
The 2020 Honda Ridgeline has 169 owner complaints on file with NHTSA, close to the median of 188 for 2020 pickups on this site. Of the 10 Ridgeline model years since 2014, it has the 3rd most complaints. Complaint counts rise with sales as well as faults, so read what owners report below before deciding.
At a glance
- Next to the 2019 and 2021
- Complaints ease off across these three model years. Counted per year on the road, the 2019 draws 30, the 2020 24 and the 2021 17.
- Top problem
- Infotainment leads with 59 of the 169 complaints (35%), ahead of stalling at 24. A quarter of the 8 owners who gave a mileage for infotainment saw it by about 25,000 miles, and half by about 40,000.
- Crash, fire and injury reports
- Only 1 of the 169 complaints (1%) report a crash, a fire or an injury, well under the 6% typical of vehicles on this site. Counted separately (one report can carry more than one), 1 report mentions a crash and 1 person was hurt.
- Recalls behind the top problems
- No recall on file is on the same system as infotainment. For those, the complaints are all there is.
- When owners filed
- Filings peaked in 2024 at 53 (full calendar years only). In 2025 there were 38. So far in 2026, 14 more have come in.
When each problem shows up
Each bar covers the middle half of the mileages owners reported for that problem. A quarter saw it earlier, a quarter later. The tick is the median. Most reported: infotainment, screen or backup camera fails, 59 complaints.
middle half of reports, median tick. The heavier grey bars have 75 or more reports.
Behind you
Around your mileage
Ahead of you
How this compares
169 complaints is 1.3 times fewer than the median 2020 model on this site and about the median for a 2020 pickup. Among the 7 Ridgeline model years here it ranks 3rd for complaints. Counts follow sales volume as much as reliability, so a truck that sells 700,000 a year draws more reports than a sedan that sells 200,000.
Service bulletins for the 2020 Honda Ridgeline
Honda filed 76 bulletins and other notices with NHTSA that list the 2020 Honda Ridgeline. 7 of them deal with a problem owners have reported on this car. Newest first.
Federal rules make a manufacturer send NHTSA a copy of any notice about a defect that goes to more than one dealer or owner. Most of these are service bulletins, the repair instructions manufacturers send to dealers. NHTSA generally leaves safety recall bulletins out of this file, and recalls are listed separately.
Backup camera goes black or freezes 1 bulletin · 33 complaints
American Honda Motor Co., Inc. (AHM) is searching for certain 2020-2023 Ridgelines with a customer complaint of the rearview camera inop. Customer may also complain of the tailgate lock inop, alarm activating on its own, or cargo light inop.
Airbag warning light or recall 1 bulletin · 10 complaints
ServiceNews Article - There are several possible causes for the SRS DTC U3000-49 (Internal Failure of the SRS Unit) to be stored.
Headlights too dim or fail 1 bulletin · 9 complaints
The headlight seal may become damaged from a misadjusted hood. Damage to the headlight seal may lead to moisture condensation building up in the headlight.
Check engine light or misfire 4 bulletins · 6 complaints
Under certain circumstances, after coming to a stop and engaging idle stop, the vehicle may not restart automatically due to excessive cylinder pressure and/or low cranking torque.
Due to variations in the purge control solenoid valve spring, the valve wears unevenly and intermittently sticks. This may result in setting DTC P0441 (Evaporative Emission (EVAP) System Purge Flow Malfunction).
2 more on this problem
American Honda Motor Co., Inc. (AHM) is investigating certain 2020-2022 Accords, CR-Vs, Odysseys, Passports, Pilots, Ridgelines, 2020 Fits, 2020-2021 Civic Hatchbacks, 2020-2023 Civic Sedans/Coups with a customer complaint of the Check Engine Light (CEL) on & ...
American Honda Motor Co., Inc. (AHM) is searching for certain 2018-2020 Odysseys, Passports, Pilots & Ridgelines with a customer complaint of the Malfunction Indicator Light (MIL) on with the DTC P0441 (EVAP System Purge Flow Malfunction) stored.
Complaints filed by year
53 complaints came in 2024. Owners file in waves when a problem gets press or an investigation, so a spike measures attention as much as failures.
NHTSA investigations
No restart after auto start/stop engages. Open.
NHTSA summary
Rear-view camera failure. Closed aug 5, 2024, led to recall 24V-321.
NHTSA summary
Recalls that include the 2020 Honda Ridgeline
Whether your car is included depends on its VIN. Check yours at nhtsa.gov/recalls.
American Honda Motor Company (Honda) is recalling certain 2016-2022 Honda Pilot, 2017-2023 Ridgeline, 2019-2023 Passport, and 2014-2020 Acura MDX vehicles that were sold in Connecticut, Delaware, District of Columbia, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, or Wisconsin. The rear subframe may corrode at the suspension mounting points, which can result in rear suspension component failure.
Risk and remedy
Remedy: Dealers will inspect the rear subframe and install a rear subframe reinforcement kit and, as necessary, repair or replace the rear subframe components, free of charge. Interim letters notifying owners of the safety risk were mailed July 27, 2026. Additional letters will be sent once the final remedy is available, anticipated in the fall of 2026. Owners may contact Honda's customer service at 1-888-234-2138. Honda's numbers for this recall are AOU and AOT. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov beginning June 10, 2026.
Honda (American Honda Motor Co.) is recalling certain 2018-2021, 2023 Acura TLX, 2019-2024 RDX, 2017-2020, 2022-2026 MDX, 2017-2021, 2023, 2025 Honda Ridgeline, 2017-2022 Pilot, 2019-2021 Passport, 2018-2026 Odyssey, 2019-2022 Insight, 2019-2021 HR-V, 2018-2020 Fit, 2020-2022 CR-V Hybrid, 2017-2022 CR-V, 2017-2018, 2021 Civic Type R, 2017-2021 Civic hatchback, 2016-2020 Civic coupe, 2016-2022 Civic, 2017-2022 Accord Hybrid, and 2016-2022 Accord vehicles. The front passenger seat weight sensor may crack and short circuit, which can cause the air bags to deploy unintentionally during a crash.
Risk and remedy
Remedy: Dealers will replace the seat weight sensors, free of charge. Owner notification letters were mailed July 7, 2026. Owners may contact Honda's customer service at 1-888-234-2138. Honda's numbers for this recall are BOL, WO9, OOA, WOM, XOH, NOC, POD, BOE, UOF, POB, EOG, AOI, QO8, TOJ, DO7, and SOK. This recall expands previous NHTSA recall number 24V064. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning May 29, 2026.
Honda (America Honda Motor Co) is recalling certain 2020-2024 Ridgeline vehicles. The rearview camera (RVC) tailgate wire harness may fatigue and break, which can prevent the rearview camera image from displaying.
Risk and remedy
Remedy: Dealers will replace the RVC tailgate wire harness, free of charge. Owner letters were mailed November 8, 2024. Owners may contact Honda service at 1-888-234-2138. Honda's number for this recall is YI7.
Honda (American Honda Motor Co.) is recalling certain 2020-2022 Pilot, Accord, Civic sedan, HR-V, Odyssey, 2020 Civic coupe, Fit, 2021-2022 Civic hatchback, 2021 Civic Type R, Insight, 2020-2021 CR-V, CR-V Hybrid, Passport, Ridgeline, Accord Hybrid, 2020 Acura MDX, 2022 Acura MDX, 2020-2022 Acura RDX, and 2020-2021 Acura TLX vehicles. The front passenger seat weight sensor may crack and short circuit, failing to suppress the air bag as intended.
Risk and remedy
Remedy: Dealers will replace the seat weight sensors, free of charge. Owner notification letters were mailed March 28, 2024. This is a phased recall. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for these recalls are XHP and VHQ.
Honda (American Honda Motor Co.) is recalling certain 2013-2023 Honda Accord, Civic Coupe, Civic Sedan, Civic Hatchback, Civic Type R, CR-V, HR-V, Ridgeline, Odyssey, Acura ILX, MDX, MDX Hybrid, RDX, RLX, TLX, 2019-2022 Honda Insight, Passport, 2020 Honda CR-V Hybrid, 2018-2019 Honda Clarity PHEV, Fit, and 2015-2020 Honda Accord Hybrid, Pilot, Acura NSX vehicles. The fuel pump inside the fuel tank may fail.
Risk and remedy
Remedy: Dealers will replace the fuel pump module, free of charge. Owner letters were mailed September 6, 2024. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are KGC and KGD. This recall is an expansion of NHTSA recall numbers 21V-215 and 20V-314.
Honda (American Honda Motor Co.) is recalling certain 2020-2021 Civic, 2020-2023 Ridgeline, 2021-2023 Passport, 2021-2022 Pilot, and 2020 Acura MDX vehicles. The tie rod fastener that connects the brake booster and the brake master cylinder may have been improperly assembled during manufacturing, which can cause the brake master cylinder to separate from the booster assembly.
Risk and remedy
Remedy: Dealers will inspect and repair the brake booster assembly as necessary, free of charge. Owner notification letters were mailed August 7, 2023. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are VEU, AEV, and ZET.
Honda (American Honda Motor Co) is recalling certain 2020-2021 Pilot and Ridgeline, and 2020-2022 Passport and Odyssey vehicles. The heating pads behind both side-view mirrors may not be bonded properly, allowing the mirror glass to detach. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Risk and remedy
Remedy: Dealers will replace both left and right side-view mirrors, free of charge. Owner letters were mailed January 17, 2024. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is FE5.
Honda (American Honda Motor Co.) is recalling certain 2019 Passport, 2016-2019 Pilot, and 2017-2020 Ridgeline vehicles. The hood latch striker may become damaged and separate from the hood, which can result in the hood opening while driving.
Risk and remedy
Remedy: Dealers will either repair the hood latch striker, or replace the hood if necessary, free of charge. Owner notification letters were mailed January 18, 2022. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is PBV.
Honda (American Honda Motor Co.) is recalling all Honda Genuine Accessory Tonneau Covers, part number 08Z07-T6Z-100F, sold for installation on 2017-2020 Ridgeline trucks. If the tonneau cover is not properly secured in the open or closed position, wind resistance may cause the cover to flip and buckle. If this occurs, the hinges between the center and rear panel may deform, possibly allowing the rear panel to separate from the vehicle.
Risk and remedy
Remedy: Honda will notify all registered owners of 2017-2020 Honda Ridgelines, and dealers will install tethers onto any Honda Genuine Accessory Tonneau Cover to prevent panel separation and apply warning labels, free of charge. In addition, an updated accessory user's information manual will be provided. The recall began October 26, 2020. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is F8M.
All 9 recalls on the 2020 Honda Ridgeline, with the owner complaints on each recalled system
Guide NHTSA has an open investigation on this car. What the investigation stages mean
Questions
What is the most common problem on the 2020 Honda Ridgeline?
Infotainment, with 59 of the 169 complaints. Owners who gave a mileage for it put the median at about 40,000 miles.
At what mileage do 2020 Honda Ridgeline problems start?
Of the 34 complaints that give a mileage, a quarter came by about 5,000 miles and half by about 26,000.
Is the 2020 Honda Ridgeline better or worse than the 2019 and 2021?
Counted per year on the road, the 2020 has fewer complaints than the 2019 and more complaints than the 2021: 24 a year against 30 and 17.
How many 2020 Honda Ridgeline complaints involve a crash, fire or injury?
1 of them (1%). The typical vehicle on this site is at 6%.
Is there a recall for infotainment on the 2020 Honda Ridgeline?
No recall on file for the 2020 Honda Ridgeline is on the same system as infotainment. Another recall may still cover your car, so check its VIN at nhtsa.gov/recalls.