Diagsheet

2019 GMC Acadia · symptom sheet

Infotainment, screen or backup camera fails

  • 46owner reports
  • 40,760median miles
  • $500median quote
  • 0involved a crash

Newest report Jul 29, 2026 · checked Sep 9, 2026

196 of the 381 complaints on this car are about other. 46 of those describe infotainment. Only stalling is reported more often on this car.

Tick what matches of 46 reports

6
3
1
8
2

What got replaced

Owners who name the part that was replaced mention the head unit or screen (16 reports), the module (4 reports) and the camera (3 reports).

Recalls and investigations

No recall on other covers the 2019 model year as of Sep 9, 2026.

NHTSA investigations into other on the Acadia

PE22-006opened Jul 22, 2022
Backup camera · model years 2020 to 2021

Rear-view camera failure. Closed nov 21, 2022, led to recall 22V-709.

NHTSA summary
On July 22, 2022, the Office of Defects Investigation (ODI) opened a Preliminary Evaluation (PE22-006) to assess alleged failures of the rear-view camera (RVC) in Model Year (MY) 2020-2021 Cadillac XT5, XT6, and GMC Acadia vehicles. The complaints report that the screen for the RVC is black, sometimes with a red triangle and a circle with a line through it. To date, ODI has received a total of 18 complaints and several EWR Field Reports with allegations of the RVC image failing to display when the vehicle is in reverse. The reports have been received over the past 28 months with most occurring with low vehicle mileage.During the investigation, ODI learned incorrect crimping specifications were utilized in the production of the coaxial cable connector. Improper crimping leads to loss of connection between the RVC and dashboard screen that results in failure of the RVC image to display. Failure or malfunction of the RVC image to display results in reduced visibility of the area behind the vehicle. This limited view may lead to an increased risk of incidents resulting in injury and/or property damage while the vehicle is in reverse.The improperly crimped connectors were only present on subject vehicles equipped with the optional RVC surround vision feature (UV2). Vehicles not equipped with the optional RVC surround vision feature were not affected by this failure. On September 28, 2022, General Motors (GM) filed a defect information report (NHTSA number 22V-709) recalling certai
AQ10-001opened Nov 18, 2010
Other · model years 2009

Fleet vehicle recall completion audit. Closed dec 28, 2015.

NHTSA summary
On November 18, 2010, NHTSA's Recall Management Division (RMD) opened an audit query (AQ10-001) to investigate recall remedy completion by rental car companies on safety recall campaigns.It was expected to provide the agency an indication of how completely and how quickly rental car fleets perform necessary recall-related remedies on the vehicles owned and then rented/leased for use on the roadways.RMD queried three (3) major motor vehicle manufacturers (Ford, Chrysler, and General Motors) and requested data regarding completion figures for fifteen (15) discreet safety recalls.Analysis of this data demonstrated that rental car recalls completion was neither complete nor consistent.The rental car companies representing the largest market share in the industry were then queried as to their respective policies for the rental, lease, and sale of vehicles with open recalls.The data and responses from the manufacturers and the rental car companies can be found in the document repository by accessing the ?Associated Documents link above.In December 2015, Congress enacted the Fixing America's Surface Transportation (FAST) Act.One section of the Act prohibits rental car companies from renting, leasing, or selling motor vehicles subject to open safety recalls.With the passage of the FAST Act and its prohibition, there is no continuing need for the agency to investigate rental car recall completions.Accordingly, this investigation is closed.The agency reserves the right to open any futu
EA08-010opened Jun 12, 2008
Electrical · model years 2007 to 2008

Non-crash engine compartment fires. Closed sep 8, 2008, led to recall 08V-441.

NHTSA summary
IN A LETTER DATED AUGUST 27, 2008, GENERAL MOTORS CORP. (GM) NOTIFIED NHTSA THAT IT WILL CONDUCT A SAFETY RECALL (NHTSA RECALL NUMBER 08V-441) TO ADDRESS A SAFETY RELATEDDEFECT THAT CAN RESULT IN ENGINE COMPARTMENT FIRE IN APPROXIMATELY 850,000 VEHICLES EQUIPPED WITH A HEATED WINDSHIELD WASHER FLUID OPTION.THE SUBJECT VEHICLES OF THIS INVESTIGATION COMPRISE OVER THREE-QUARTERS OF THE RECALL POPULATION. ACCORDING TO GM, A SHORT CIRCUIT ON THE PRINTED CIRCUIT BOARD FOR THE WINDSHIELD WASHER FLUID HEATER MODULE MAY OVERHEAT THE CONTROL-CIRCUIT GROUND WIRE. THIS MAY CAUSE OTHER ELECTRICAL FEATURES TO MALFUNCTION, CREATE AN ODOR OR CAUSE SMOKE AND IN RARE CASES IT MAY CAUSE A FIRE.AS A REMEDY, GM DEALERS WILL INSTALL A WIRE HARNESS WITH AN IN-LINE FUSE. IN ADDITION TO THE SUBJECT VEHICLES, SEVERAL OTHER GM MODELS WITH THE HEATED WINDSHIELD WASHER FLUID OPTION ARE INCLUDED IN RECALL 08V-441: MY 2006-2008 BUICK LUCERNE (MANUFACTURED AUGUST 2005 THROUGH NOVEMBER 2007); MY 2008 BUICK ENCLAVE (MANUFACTURED FEBRUARY 2007 THROUGH APRIL 2007); MY 2006-2008 CADILLAC DTS (MANUFACTURED MAY 2007 THROUGH NOVEMBER 2007); MY 2007-2008 SATURN OUTLOOK (MANUFACTURED AUGUST 2006 THROUGH APRIL 2007); AND MY 2007-2008 GMC ACADIA (MANUFACTURED AUGUST 2006 THROUGH APRIL 2007) VEHICLES.GM IS INSTRUCTING OWNERS TO TAKE THEIR VEHICLE TO A DEALER FOR SERVICE IF THEY EXPERIENCE SYMPTOMS OF WINDSHIELD WASHER HEATER MODULE SHORT CIRCUITS. GM'S RECALL RESOLVES THE SAFETY DEFECT CONCERNS PURSUED BY THIS INVESTIG

None of these investigations covers the 2019 model year.

What owners paid

6 of the 46 reports quote a price. Each dot is one quote. The middle half runs $348 to $670.

$348$500$670
$0k$2k$4k$6k$8k

When it happens

The middle half of failures fell between 33,417 and 52,000 miles, from the 8 reports that gave a mileage.

220
321
622
1023
524
1125
926

What owners wrote

“Steering Assist reduced drive with care" displayed on screen when I was driving. The temp gauge stayed on C, Heat works fine, Happened for a few days.”

Filed Jan 31, 2023

“Vehicles shift lever doesn't always go into "PARK" and when the 'stop' switch is pushed the instrument panel displays notice to "shift to park" even though the operator has already done so. The audio still plays after the vehicle door is opened. So I assume the vehicle is still using battery power.”

Filed Jan 9, 2023

“While driving the all the the service lights came on on the dashboard and the system as well as the stabilitrak notification. The car begin to not want accelerate and I had to put on the hazard lights on a drive very slow home. Upon arrival home the car would not start but would not power off either and the a "Shift to Park" warning message is displayed.”

Filed Dec 30, 2022

“The middle buttons in the infotainment system do not work - only the buttons around the edges (top, left, right, bottom) work.”

Filed Sep 23, 2022

Should you keep driving it?

This page can't tell you that. 0 of 46 reports involved a crash. Owners who file are the ones who had a bad experience, and nobody checks their reports. If the problem affects steering, braking, power or a fire risk, treat it as a safety fault and have it inspected before a long or high-speed drive.

File your own report with NHTSA. Complaint counts are how a problem gets an investigation.

Other problems on this car