2017 Ford Mustang · symptom sheet
Backup camera goes black or freezes
- 46owner reports
- 46,000median miles
- 0involved a crash
Newest report Jun 12, 2026 · checked Oct 2, 2026
46 of the 69 reports of infotainment on the 2017 Mustang describe backup camera failure.
Part of Infotainment, screen or backup camera fails (69 reports)
Tick what matches of 46 reports
Backup camera failure on other Mustang years
Report counts are for each model year on its own, so a newer car has had less time to collect them. Model years with too few reports of it for a sheet: 2014, 2018, 2019, 2020.
What got replaced
Owners who name the part that was replaced mention the camera (46 reports), the wiring or connector (20 reports) and the head unit or screen (17 reports).
Recalls and investigations
2 recalls on the backup camera cover the 2017 model year. A recall on the same system isn't always the same failure, so read the defect text.
The rearview camera may display a distorted, inverted, or blank image when the vehicle is in reverse.
The rearview camera wiring may be loose or damaged, which can result in a blank or distorted image.
All 6 recalls on the 2017 Ford Mustang, with the owner complaints on each recalled system
NHTSA investigations into the backup camera on the Mustang
Rearview camera fmvss 111 noncompliance. Open.
Fleet vehicle recall completion audit. Closed dec 28, 2015.
Fires in the center console. Closed jul 27, 1999.
Windshield wiper failure. Closed feb 8, 1994.
Windshield wiper failure. Closed jul 21, 1993.
Stalling. Closed jan 21, 1988.
Steering coupling flange failure. Closed jun 2, 1978.
None of these investigations covers the 2017 model year.
When it happens
The middle half of failures fell between 30,000 and 80,000 miles, from the 21 reports that gave a mileage.
Is this a known problem?
The manufacturer has sent NHTSA 1 service bulletin or notice for the 2017 Ford Mustang that deal with this problem. Newest first.
Federal rules make a manufacturer send NHTSA a copy of any notice about a defect that goes to more than one dealer or owner. Most of these are service bulletins, the repair instructions manufacturers send to dealers. NHTSA generally leaves safety recall bulletins out of this file, and recalls are listed separately.
Some 2016-2017 Edge, Escape, Expedition, Fiesta, Flex, MKC, MKT, MKX, Mustang, Navigator and Taurus or 2017 Explorer and Super Duty vehicles equipped with SYNC 3 and built on 1-Jul-2015 and through 31-Dec-2016 may exhibit a SYNC display message of Please ...
What owners wrote
“Backup camera is showing not available on a 2017 ford mustang with no remedies for 8 years.”
Filed Sep 19, 2025
“Was driving and the traction control light came on car started shaking, pulled over got out to look and the car was on fire. Fire started in the right rear of the trunk Where the backup camera wire harness is located. It has not been inspected. Car is currently at an impound lot but is available for inspection.”
Filed May 28, 2025
Should you keep driving it?
This page can't tell you that. 0 of 46 reports involved a crash. Owners who file are the ones who had a bad experience, and nobody checks their reports. If the problem affects steering, braking, power or a fire risk, treat it as a safety fault and have it inspected before a long or high-speed drive.
File your own report with NHTSA. Complaint counts are how a problem gets an investigation. How reports land on this sheet.
Guide Paid for this repair before a recall covered it? How recall reimbursement works
Other problems on this car
- Doors, latches or locks fail 27 reports