2017 Ford Mustang · symptom sheet
Doors, latches or locks fail
- 27owner reports
- 63,000median miles
- 0involved a crash
Newest report Jun 18, 2026 · checked Oct 2, 2026
56 of the 265 complaints on this car are about the structure. 27 of those describe door latch. Only infotainment is reported more often on this car.
Tick what matches of 27 reports
Door latch on other Mustang years
Report counts are for each model year on its own, so a newer car has had less time to collect them. Model years with too few reports of it for a sheet: 2014, 2018, 2019, 2020.
What this problem usually is
Door complaints sound minor until you read them. The most common is a "door ajar" warning with every door shut. Others describe a door that won't open from inside, one that won't latch at all, locks that cycle on their own, and occasionally a door that opened while the car was moving.
What got replaced
Owners who name the part that was replaced mention the latch (21 reports).
Recalls and investigations
One recall on the structure covers the 2017 model year. A recall on the same system isn't always the same failure, so read the defect text.
The return spring for the driver side interior door handle may come loose, allowing the driver's door to unlatch in a side impact crash.
All 6 recalls on the 2017 Ford Mustang, with the owner complaints on each recalled system
NHTSA investigations into the structure on the Mustang
Door latch failures. Closed feb 7, 2022, led to recall 20V-177.
Door latch failure. Closed oct 29, 2016, led to recall 16V-643.
None of these investigations covers the 2017 model year.
When it happens
The middle half of failures fell between 46,000 and 88,174 miles, from the 14 reports that gave a mileage.
Is this a known problem?
The manufacturer has sent NHTSA 1 service bulletin or notice for the 2017 Ford Mustang that deal with this problem. Newest first.
Federal rules make a manufacturer send NHTSA a copy of any notice about a defect that goes to more than one dealer or owner. Most of these are service bulletins, the repair instructions manufacturers send to dealers. NHTSA generally leaves safety recall bulletins out of this file, and recalls are listed separately.
Certain 2015 ¢ 2021 Model Year Mustang Convertible Vehicles Door Opens to Secondary Latch Position n some of the affected vehicles, a front door latch may open to the secondary latched position while driving.
What owners wrote
“Passenger door opens consistently when hitting bumps in the road. Door ajar warning comes on instantly and car beeps.”
Filed May 31, 2025
“Passenger door became partially unlatched while driving at highway speed over rough pavement. This is the second time this has occurred. Both times the dashboard warning light came on to let us know it was unlatched, but we are certain that it was completely closed when initially getting into vehicle. Online Q&A sites confirm multiple others with this experience and no recalls or TSB to this date.”
Filed Nov 13, 2023
“Passenger door came unlatched on the highway going approximately 70 mph once on 10/6/2023 and again the next day on 10/7/2023. First, the driver heard the door click and then hear wind and then the door ajar alert sounded on the dashboard.”
Filed Oct 7, 2023
“When driving on highway 60-80 mph after maybe 40-50 minutes the driver door unlatches, the door Ajar alert comes on. The passenger door has also opened, not at the same time. The problem is mostly the driver door. It is very traumatizing to be driving and feel the door unlatch at high speeds on highway. I have reported this multiple times please issue a safety recall to include this model as well.”
Filed Sep 17, 2021
Should you keep driving it?
This page can't tell you that. 0 of 27 reports involved a crash and 1 people were hurt. Owners who file are the ones who had a bad experience, and nobody checks their reports. If the problem affects steering, braking, power or a fire risk, treat it as a safety fault and have it inspected before a long or high-speed drive.
File your own report with NHTSA. Complaint counts are how a problem gets an investigation. How reports land on this sheet.
Guide Paid for this repair before a recall covered it? How recall reimbursement works
Other problems on this car
- Infotainment, screen or backup camera fails 69 reports