2017 Ford F-250 Super Duty · symptom sheet
Infotainment, screen or backup camera fails
- 27owner reports
- 75,000median miles
- 0involved a crash
Newest report Oct 19, 2025 · checked Sep 9, 2026
178 of the 1,155 complaints on this car are about the electrical system. 27 of those describe infotainment.
Tick what matches of 27 reports
What got replaced
Owners who name the part that was replaced mention the camera (18 reports), the head unit or screen (8 reports) and the module (4 reports).
Recalls and investigations
2 recalls on the electrical system cover the 2017 model year. A recall on the same system isn't always the same failure, so read the defect text.
Ford Motor Company (Ford) is recalling certain 2015-2019 Lincoln MKC, Mustang, F-350 SD, F-250 SD, F-450 SD, 2015-2017 Lincoln Navigator, Expedition, 2015-2018 Edge, Transit Connect, 2016-2019 F-550 SD, Transit, 2017-2019 Econoline, and 2019 Ranger vehicles. The rearview camera may display a distorted, inverted, or blank image when the vehicle is in reverse.
Risk and remedy
Remedy: Dealers will inspect and replace the rearview camera as necessary, free of charge. Owner notification letters were mailed January 13, 2026. Ford owners will receive letters in phases, beginning January 2026 and June 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S89. This recall expands previous NHTSA recall number 25V270. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning September 8, 2025.
Ford Motor Company (Ford) is recalling certain 2017-2020 F-Super Duty F-250, F-350, F-450, and 2017-2020 Lincoln Continental vehicles equipped with the 360-degree camera system. Degradation of the camera's anit-reflective lens coating can lead to a foggy or cloudy rearview camera image.
Risk and remedy
Remedy: Dealers will replace the rearview camera, free of charge. Owner notification letters were mailed July 14, 2023. Owners may contact Ford customer service at 1-800-1-866-436-7332. Ford's number for this recall is 22S51.
NHTSA investigations into the electrical system on the F-250 Super Duty
Rearview camera fmvss 111 noncompliance. Open.
NHTSA summary
Power tailgate opens unintended. Closed dec 12, 2019, led to recall 19V-864.
NHTSA summary
Vehicle commanded engine shutdown. Closed mar 15, 2016, led to recall 15V-175.
NHTSA summary
Engine compartment fires. Closed aug 2, 2006, led to recall 05V-388.
NHTSA summary
Engine stalling. Closed nov 2, 2005, led to recall 05V-270.
NHTSA summary
Alternator belt failure. Closed jul 29, 1994.
NHTSA summary
When it happens
The middle half of failures fell between 33,000 and 110,000 miles, from the 18 reports that gave a mileage.
What owners wrote
“Back up camera doesnât work I have the same issues stated in the recall of many other trucks the same as mine but my vin is not included in the recall”
Filed Oct 19, 2025
“The apim module is failing causing hvac, radio, phone connection, navigation to not work at all. The screen takes a lot of time to come on when starting the truck. Hoping it dosen't go out while backing up. Other vehicles have recalls on this buy not my truck.”
Filed Oct 7, 2023
“Dash instruments, radio, compass, overhead console, all blank and inoperable. Was told by for service that many vehicles 2017 to 2019 are having same problem. Told the instrument cluster module powers multiple areas of truck and will need a new module. Was told there is a glitch in the design.”
Filed Mar 11, 2023
“Front camera is cloudy just like the rear camera is. Rear camera is recalled but the front camera is not.”
Filed Feb 21, 2023
Should you keep driving it?
This page can't tell you that. 0 of 27 reports involved a crash. Owners who file are the ones who had a bad experience, and nobody checks their reports. If the problem affects steering, braking, power or a fire risk, treat it as a safety fault and have it inspected before a long or high-speed drive.
File your own report with NHTSA. Complaint counts are how a problem gets an investigation.
Other problems on this car
- Suspension noise, struts or alignment 587 reports
- Wheel bearing, tires or wheels 72 reports