Diagsheet

2017 Ford F-250 Super Duty · symptom sheet

Tailgate or liftgate will not open or close

  • 33owner reports
  • 33,000median miles
  • 0involved a crash

Newest report Oct 17, 2024 · checked Oct 2, 2026

77 of the 1,155 complaints on this car are about the structure. 33 of those describe tailgate or liftgate failure.

3 recalls on this systemcovering the 2017 model year
No crash reportedin 33 reports
1 firein 33 reports
NHTSA investigation1 covering the 2017

Tick what matches of 33 reports

2
20
3
1
8

Tailgate or liftgate failure on other F-250 Super Duty years

No other F-250 Super Duty model year has enough reports of tailgate or liftgate failure for a sheet of its own. See every F-250 Super Duty year.

What this problem usually is

Two different problems share this sheet. Pickup owners report tailgates that drop open on their own, sometimes at speed with cargo in the bed. SUV and minivan owners report liftgates that won't latch, won't stay up, or come down on someone.

Read the full explainer · Which cars report it most

What got replaced

Few of these reports name the part that was replaced.

Recalls and investigations

3 recalls on the structure cover the 2017 model year. A recall on the same system isn't always the same failure, so read the defect text.

19V-880Dec 11, 2019
Structure:Body:Roof And Pillars

If a front seat belt pretensioner deploys as the result of a crash, the sparks may ignite materials such as carpeting or insulation within the B-pillar area.

Risk, remedy and owner complaints on recall 19V-880

19V-864Dec 4, 2019
Latches/Locks/Linkages:Tailgate:Latch

Water may enter the electrical wiring system and cause a short circuit, activating the switch and releasing the tailgate latches.

Risk, remedy and owner complaints on recall 19V-864

17V-652Oct 16, 2017
Latches/Locks/Linkages:Doors:Latch

The doors on these vehicles may have a bent or kinked actuation cable or the door latches may freeze after water gets into the latch. Either condition can result in the doors opening while driving although they appear to be closed.

Risk, remedy and owner complaints on recall 17V-652

All 15 recalls on the 2017 Ford F-250 Super Duty, with the owner complaints on each recalled system

NHTSA investigations into the structure on the F-250 Super Duty

RQ21-001opened Jan 15, 2021
Structure · model years 2017 to 2020

Power tailgate release systems. Closed jan 10, 2024.

When it happens

The middle half of failures fell between 10,000 and 47,000 miles, from the 25 reports that gave a mileage.

Complaints by the year NHTSA received them: 2018: 11, 2019: 11, 2020: 1, 2021: 6, 2022: 3, 2024: 111'1811'191'206'213'221'24

Is this a known problem?

The manufacturer has sent NHTSA 3 service bulletins or notices for the 2017 Ford F-250 Super Duty that deal with this problem. Newest first.

Federal rules make a manufacturer send NHTSA a copy of any notice about a defect that goes to more than one dealer or owner. Most of these are service bulletins, the repair instructions manufacturers send to dealers. NHTSA generally leaves safety recall bulletins out of this file, and recalls are listed separately.

What owners wrote

“The tailgate opens intermittently even after the original recall was done twice and the cab button was replaced and the tailgate actuator was replaced. It happens months apart but does happen. May 15, 2022; Feb 27, 2022; Repairs; Aug 21, 2021; May 22, 2021; Apr 25, 2021; Recall 2nd time; Recall; Opened 4 other times before I started paying attention.”

Filed May 28, 2022

“Cargo bed tailgate has opened while driving/operating the vehicle on three different occasions even AFTER the tailgate recall repair (FORD 19S48) has been applied.”

Filed Dec 2, 2021

“Trucks automatic tailgate opens by itself. I had the recall repair performed, however, the issue continues. The tailgate opens by itself even after the recall repair. Issue #2- Passenger seat headrest bracket is broken and rattling loudly. Numerous complaints on the internet.”

Filed Sep 29, 2021

“I have had the tail gate open several times. I have had the tailgate repaired under a recall twice and then I replaced the entire wiring harness for it. Unfortunately the issue continues to happen.”

Filed Sep 17, 2021

Should you keep driving it?

This page can't tell you that. 0 of 33 reports involved a crash. Owners who file are the ones who had a bad experience, and nobody checks their reports. If the problem affects steering, braking, power or a fire risk, treat it as a safety fault and have it inspected before a long or high-speed drive.

File your own report with NHTSA. Complaint counts are how a problem gets an investigation. How reports land on this sheet.

Guide Paid for this repair before a recall covered it? How recall reimbursement works

Other problems on this car