2016 Ford Edge · symptom sheet
Windshield cracks or distorts
- 29owner reports
- 42,353median miles
- 0involved a crash
Newest report Oct 22, 2025 · checked Oct 2, 2026
74 of the 914 complaints on this car are about the windshield and wipers. 29 of those describe windshield.
Tick what matches of 29 reports
Windshield on other Edge years
Report counts are for each model year on its own, so a newer car has had less time to collect them. Model years with too few reports of it for a sheet: 2014, 2017, 2018, 2019, 2020, 2021, 2022.
What this problem usually is
Many windshield complaints are about cracks owners can't explain: a line that starts at the edge of the glass, or a small chip that spreads. Nearly one in five of these complaints mentions it happening again or a second windshield.
What got replaced
Owners who name the part that was replaced mention the windshield (29 reports).
Recalls and investigations
No recall on the windshield and wipers covers the 2016 model year as of Oct 2, 2026.
When it happens
The middle half of failures fell between 22,900 and 68,048 miles, from the 23 reports that gave a mileage.
Is this a known problem?
The manufacturer has sent NHTSA 1 service bulletin or notice for the 2016 Ford Edge that deal with this problem. Newest first.
Federal rules make a manufacturer send NHTSA a copy of any notice about a defect that goes to more than one dealer or owner. Most of these are service bulletins, the repair instructions manufacturers send to dealers. NHTSA generally leaves safety recall bulletins out of this file, and recalls are listed separately.
Some 2010-2020 vehicles may exhibit distorted glass with a subtle orange peel pattern or streaking etched into the surface. This is caused by hydrofluoric acid which is used in some car wash solutions as a cleaning agent.
What owners wrote
“Found sun roof cracked. No impact noted Just opened sliding visor and saw cracked glass.”
Filed Jul 11, 2022
“Rear Windshield shattered spontaneously. 28 degree morning 7am commuted to work without issue. 40 degrees sunny after work 4pm and glass was shattered. No foreign objects or impact.”
Filed Dec 21, 2021
Should you keep driving it?
This page can't tell you that. 0 of 29 reports involved a crash. Owners who file are the ones who had a bad experience, and nobody checks their reports. If the problem affects steering, braking, power or a fire risk, treat it as a safety fault and have it inspected before a long or high-speed drive.
File your own report with NHTSA. Complaint counts are how a problem gets an investigation. How reports land on this sheet.
Guide Taking it to a shop? How to describe this problem so it gets found
Other problems on this car
- Engine overheats or leaks coolant 309 reports
- Check engine light or misfire 292 reports
- Brakes grind, pulse or wear early 157 reports
- Engine failure, knocking or rod bearing 128 reports
- Engine stalls or loses power while driving 81 reports
- Power steering cuts out or goes heavy 30 reports
- Infotainment, screen or backup camera fails 29 reports
- Wheel bearing, tires or wheels 28 reports