2015 Chevrolet Impala · symptom sheet
Infotainment, screen or backup camera fails
- 34owner reports
- 41,990median miles
- $1,172median quote
- 1involved a crash
Newest report Apr 16, 2025 · checked Oct 2, 2026
145 of the 300 complaints on this car are about the electrical system. 34 of those describe infotainment. Only power steering loss is reported more often on this car.
Tick what matches of 34 reports
Infotainment on other Impala years
Report counts are for each model year on its own, so a newer car has had less time to collect them. Model years with too few reports of it for a sheet: 2016, 2017.
What this problem usually is
Screen complaints read like a list of small betrayals. The display goes black or freezes, the backup camera shows nothing when you shift into reverse, CarPlay or Android Auto keeps dropping, or the radio changes volume on its own. Many owners had a software update that didn't fix it. A narrower sheet covers backup camera failures on their own, and another covers screens that freeze.
What got replaced
Owners who name the part that was replaced mention the head unit or screen (16 reports), the camera (12 reports) and the module (9 reports).
Recalls and investigations
No recall on the electrical system covers the 2015 model year as of Oct 2, 2026.
NHTSA investigations into the electrical system on the Impala
Coolant fires. Closed aug 17, 2000.
None of these investigations covers the 2015 model year.
What owners paid
7 of the 34 reports quote a price. Each dot is one quote. The middle half runs $1,000 to $1,600.
When it happens
The middle half of failures fell between 25,500 and 62,000 miles, from the 23 reports that gave a mileage.
Is this a known problem?
The manufacturer has sent NHTSA 60 service bulletins or notices for the 2015 Chevrolet Impala that deal with this problem. Newest first.
Federal rules make a manufacturer send NHTSA a copy of any notice about a defect that goes to more than one dealer or owner. Most of these are service bulletins, the repair instructions manufacturers send to dealers. NHTSA generally leaves safety recall bulletins out of this file, and recalls are listed separately.
This Preliminary Information communication provides information to the technician about vehicles that the radio will lose audio except warning chimes and become inoperative after using Siri. The concern may be corrected by an ignition cycle.
This technical bulletin provides repair information to correct a customer concern of Loss of Radio Audio Shortly After an OnStar In-Vehicle Voice Message Is Heard.
This technical bulletin provides a procedure to replace the radio for vehicles with the condition of Intermittent Pop Noise from the Speakers Followed by a Reset of the Radio and Clock due to a software issue.
N172097060 Special Coverage Adjustment. Certain vehicles may have a condition where the Side Blind Zone Alert (SBZA) modules may fail or malfunction due to water intrusion.
56 more on the 2015 Chevrolet Impala page.
What owners wrote
“The stabiltrac light comes on,sometimes I lose power. Sometimes the back up camera doesnât work. Sometimes the parking brake light comes on the dash. Then ieverything will suddenly go away and everything is fine,only to have the same problems. This has been happening for months. I took it to the dealer multiple times and they are unable to fix it.”
Filed Jun 2, 2023
“Service side detection notice came on, after replacing twice. While driving on the highway my speedometer dropped to zero. My odometer stopped advancing. My blinkers stopped working, as did my radio. Speedometer went to 12 (while driving at highway speeds) stayed at 12.”
Filed Mar 4, 2023
“All the lights are flashing on dashboard. Car won't start. No gages work on dash. Lights won't work blinkers don't work. Radio panel is black. I had same issues in 2018 and had to replace detection module and harness on both sides. Paid $1200. Now I am having the same issue again.”
Filed Apr 9, 2022
Should you keep driving it?
This page can't tell you that. 1 of 34 reports involved a crash. Owners who file are the ones who had a bad experience, and nobody checks their reports. If the problem affects steering, braking, power or a fire risk, treat it as a safety fault and have it inspected before a long or high-speed drive.
File your own report with NHTSA. Complaint counts are how a problem gets an investigation. How reports land on this sheet.
Guide Taking it to a shop? How to describe this problem so it gets found
Other problems on this car
- Power steering cuts out or goes heavy 37 reports
- Airbag warning light or recall 29 reports