2021 Volkswagen ID.4 · symptom sheet
Infotainment, screen or backup camera fails
- 80owner reports
- 35,000median miles
- 4involved a crash
Newest report Aug 18, 2026 · checked Sep 9, 2026
223 of the 331 complaints on this car are about the electrical system. 80 of those describe infotainment, which makes it the most reported problem on the 2021 ID.4.
Tick what matches of 80 reports
What got replaced
Owners who name the part that was replaced mention the head unit or screen (34 reports), the camera (23 reports), the software (19 reports) and the module (5 reports).
Recalls and investigations
3 recalls on the electrical system cover the 2021 model year. A recall on the same system isn't always the same failure, so read the defect text.
Volkswagen Group of America, Inc. (VW) is recalling certain 2021-2023 ID.4 vehicles. Due to a software issue, affected vehicles may experience center displays and instrument panel displays that do not boot, or that sporadically reset. This can result in loss of speedometer information or loss of rearview camera image. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 101, "Control and Displays" and 111, "Rear Visibility."
Risk and remedy
Remedy: Dealers will update the vehicle software, free of charge. Owner notification letters were mailed on December 20, 2024. Owners may contact VW customer service at 1-800-893-5298. VW's number for this recall is 919A.
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 ID.4 vehicles. Software programing may cause the high voltage (HV) battery management control module to restart or the pulse inverter to deactivate.
Risk and remedy
Remedy: Dealers will update the HV battery management control unit and the pulse inverter control unit software, free of charge. Owner notification letters are expected to be mailed March 31, 2023. Owners may contact Volkswagen's customer service at 1-800-893-5298. Volkswagen's number for this recall is 97ZZ.
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 ID4 vehicles. Incorrect soldering of the flexible printed circuit assembled (FPCA), inside the high voltage (HV) battery, may cause an unreliable connection.
Risk and remedy
Remedy: Dealers will replace the battery cell modules, free of charge. Owner notification letters were mailed December 6, 2022. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 9302.
NHTSA investigations into the electrical system on the ID.4
Pedestrian alert sounds. Closed aug 7, 2023, led to recall 22V-063.
NHTSA summary
When it happens
The middle half of failures fell between 11,657 and 48,000 miles, from the 14 reports that gave a mileage.
What owners wrote
“Car stopped without warning on six lane road in busy traffic. Display indicated electrical system failure. Vehicle would not re-start. Fortunately I was able to exit the vehicle and make it to the edge of the road but this was a very dangerous situation. Car was traveling between 30-40 mph at time. All active recall work had been performed per the dealership.”
Filed Jun 22, 2024
“The screen showing the speed and the backup can stop working at any point leading to a crash and compliance issues. It's been several months and VW still has not come up with a solution for this recall and these cars are still on the streets, hence they are a major threat to consumer safety.”
Filed Jun 17, 2024
“No information displayed on main large monitor. No buttons response. Monitor over steering wheel does not display speed. Cannot safely drive the car without this information.”
Filed Apr 26, 2024
“The software system rebooted itself unexpectedly while driving. I could not see my dashboard information and the radio display was blank. Glitches have been progressively getting worse and Iâm afraid it might affect other components of the vehicle in time. VW dealership confirmed there have been issues but didnât offer any solution. No warnings were presented prior to every glitch.”
Filed Oct 10, 2022
Should you keep driving it?
This page can't tell you that. 4 of 80 reports involved a crash and 2 people were hurt. Owners who file are the ones who had a bad experience, and nobody checks their reports. If the problem affects steering, braking, power or a fire risk, treat it as a safety fault and have it inspected before a long or high-speed drive.
File your own report with NHTSA. Complaint counts are how a problem gets an investigation.
Other problems on this car
- Battery dies or the car will not start 37 reports
- Brakes grind, pulse or wear early 37 reports
- Engine stalls or loses power while driving 28 reports