First generation
2024 Volkswagen Atlas
The most reported problem on the 2024 Volkswagen Atlas is infotainment, with 40 complaints.
- 170owner complaints
- 8recalls
- 6involved a crash
- 11,000median miles at failure
Newest report Sep 21, 2026 · checked Oct 2, 2026
What is your Atlas doing?
Each one opens a sheet built from the owner reports of that problem on the 2024 model year.
Is the 2024 Volkswagen Atlas reliable?
The 2024 Volkswagen Atlas has 170 owner complaints on file with NHTSA, close to the median of 148 for 2024 SUVs on this site. Of the 8 Atlas model years since 2018, it has the 5th most complaints. Complaint counts rise with sales as well as faults, so read what owners report below before deciding.
At a glance
- Next to the 2023
- At 57 complaints for each year on the road, the 2024 runs above the 2023 (33). That's the only adjacent model year with enough complaints to set beside it.
- Top problem
- Two problems run close. Infotainment has 40 complaints and brake wear has 36, out of 170 in all. Too few of the infotainment reports give a mileage to say when it starts.
- Crash, fire and injury reports
- 11 of the 170 complaints (6%) report a crash, a fire or an injury, about the 6% typical of vehicles on this site. Counted separately (one report can carry more than one), 6 reports mention a crash, 2 mention a fire and 10 people were hurt.
- Recalls behind the top problems
- Brake wear has a recall on the same system (24V-723 and 25V-434). Infotainment has none. A recall on the same system doesn't always cover the failure owners describe, so compare its summary with the complaints.
- When owners filed
- Complaints are still climbing. 2025 brought 73, the most of any year so far. So far in 2026, 44 more have come in.
When each problem shows up
Each bar covers the middle half of the mileages owners reported for that problem. A quarter saw it earlier, a quarter later. The tick is the median. Most reported: infotainment, screen or backup camera fails, 40 complaints.
middle half of reports, median tick. The heavier grey bars have 75 or more reports.
Behind you
Around your mileage
Ahead of you
How this compares
170 complaints is 1.2 times the median 2024 model on this site and about the median for a 2024 SUV. Among the 6 Atlas model years here it ranks 5th for complaints. Counts follow sales volume as much as reliability, so a truck that sells 700,000 a year draws more reports than a sedan that sells 200,000.
Service bulletins for the 2024 Volkswagen Atlas
Volkswagen filed 306 bulletins and other notices with NHTSA that list the 2024 Volkswagen Atlas. 15 of them deal with a problem owners have reported on this car. Newest first.
Federal rules make a manufacturer send NHTSA a copy of any notice about a defect that goes to more than one dealer or owner. Most of these are service bulletins, the repair instructions manufacturers send to dealers. NHTSA generally leaves safety recall bulletins out of this file, and recalls are listed separately.
Brakes grind, pulse or wear early 1 bulletin · 36 complaints
How to handle Brake noise or Pulsation during Perfect Delivery Inspection (PDI)
Airbag warning light or recall 1 bulletin · 8 complaints
This is a notice for software changes with the ODIS diagnostic program to correct the communication during vehicle programming function: A software fix is needed to correct the issue: DA 0015: J706 - Seat occupied recognition (PODs Module) Basic Setting ...
Check engine light or misfire 10 bulletins · 6 complaints
Excess flashing left behind during the intake manifold injection molding process can cause a lean misfire in affected cylinders.
Excess Intake Manifold Flashing causing Misfire of Engine
8 more on this problem
Engine misfire diagnostic aid.
Fuel Additive to prevent sporatic misfire
Cylinder Head Cover bolts may be loose causing oil residue in threaded connection.
Cylinder Head Cover Leaking oil
Fuel additive to help with misfire faults
Update ECM programming for DTCs P00B7, Po116 or P2681.
Customer states rattle from below the vehicle Customer states MIL-on, P0442 stored in ECM memory Customer states Mill-on, P0462 and/or P0463 stored in ECM memory Customer states rattle noise from below the vehicle Customer states key FOB lock/unlock functions ...
Diagnostic Aid for engine misfire.
A/C blows warm or the compressor fails 3 bulletins · 5 complaints
Air Conditioning, Cleaning of the R1234yf Refrigerant Circuit (U.S. Only) updated to adjust Flush machine filter pricing.
A/C Compressor leak diagnosis
1 more on this problem
Reporting procedure for A/C compressor replacement regardless of the reason for failure. Update to model year applicability and new warranty GFF labor operation number
Complaints filed by year
73 complaints came in 2025. Owners file in waves when a problem gets press or an investigation, so a spike measures attention as much as failures.
Recalls that include the 2024 Volkswagen Atlas
Whether your car is included depends on its VIN. Check yours at nhtsa.gov/recalls.
Volkswagen Group of America, Inc. (Volkswagen) is recalling 2024-2026 Atlas Cross Sport and Atlas vehicles. The vehicles may experience a low-voltage electrical event that affects display screen functions. As a result, the rearview camera image may fail to display as intended.
Risk and remedy
Remedy: Dealers will update the rearview camera software, free of charge. Owner notification letters were mailed August 4, 2026. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 91TV. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on July 28, 2026.
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2023-2025 Atlas, Atlas Cross Sport and 2023-2024 ID.4 vehicles. Certain bolts on the chassis, brake system and/or suspension (such as bolts for certain cross member, engine mount, control arm, subframe, rear brake carrier, etc.) of affected vehicles may not have been correctly tightened during the manufacturing process.
Risk and remedy
Remedy: Dealers will replace the bolts as necessary, free of charge. Owner notification letters were mailed July 25, 2025. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 42HX.
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2024-2025 Atlas Cross Sport and Atlas vehicles. A software error may cause the rearview camera image to become distorted when the vehicle is in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Risk and remedy
Remedy: Dealers will update the camera control unit software, free of charge. Owner notification letters were mailed June 5, 2025. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 91SB.
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2024-2025 Atlas and Atlas Cross Sport vehicles. The engine cover may have been improperly installed after vehicle service, allowing it to come loose and contact hot engine surfaces.
Risk and remedy
Remedy: Dealers will remove the engine cover, free of charge. Owner notification letters were mailed March 7, 2025. Owners may contact Volkswagen customer service at 800-893-5298. Volkswagen's number for this recall is 10X5.
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2024 Atlas and 2024 Atlas Cross Sport vehicles. The brake master cylinder may have been assembled with an incorrect secondary piston spring retainer, which can block the brake fluid port.
Risk and remedy
Remedy: Dealers will replace the brake master cylinder, free of charge. Owner notification letters were mailed November 21, 2024. Additionally, vehicles that were added to the population on November 21, 2024, their letters were mailed on December 2, 2024. Owners may contact Volkswagen Customer Relations at 1-800-893-5298. Volkswagen's number for this recall is 471F.
Volkswagen Group of America, Inc. (VW) is recalling certain 2022-2024 Golf R, Golf GTI, 2024 Atlas, and 2024 Atlas Cross Sport vehicles. The rearview camera image may be delayed or deactivated after shifting into reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Risk and remedy
Remedy: Dealers will update the infotainment system software, free of charge. Owner notification letters were mailed July 15, 2024, and July 16, 2024. Owners may contact VW customer service at 1-800-893-5298. VW's number for this recall is 91US.
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021-2024 Atlas and 2020-2024 Atlas Cross Sport vehicles. The passenger occupant detection system (PODS) may experience a fault in the wiring and deactivate the front passenger air bag when the seat is occupied.
Risk and remedy
Remedy: Dealers will replace the PODS sensor mat and wiring harness, free of charge. Owner notification letters were mailed on September 30, 2024. Owner notification letters will be mailed in phases, on October 18, 2024, December 10, 2024, December 20, 2024, and January 17, 2025. Owners may contact Volkswagen's customer service at 1-800-893-5298. Volkswagen's number for this recall is 69PZ.
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2024 Atlas PA2 and Atlas Cross Sport PA vehicles. The engine connecting rod bearings may become damaged, which can result in engine failure.
Risk and remedy
Remedy: Dealers will inspect and, if necessary, replace the engine, free of charge. Owner notification letters were mailed September 28, 2023. Owners may contact Volkswagen's customer service at 1-800-893-5298. Volkswagen's number for this recall is 13i6.
All 8 recalls on the 2024 Volkswagen Atlas, with the owner complaints on each recalled system
Guide Buying one used? How to research one car’s history before you pay
Questions
What is the most common problem on the 2024 Volkswagen Atlas?
Infotainment, with 40 of the 170 complaints.
At what mileage do 2024 Volkswagen Atlas problems start?
Of the 28 complaints that give a mileage, a quarter came by about 7,000 miles and half by about 11,000.
Is the 2024 Volkswagen Atlas better or worse than the 2023?
Counted per year on the road, the 2024 has more complaints than the 2023: 57 a year against 33.
How many 2024 Volkswagen Atlas complaints involve a crash, fire or injury?
11 of them (6%). The typical vehicle on this site is at 6%.
Is there a recall for infotainment on the 2024 Volkswagen Atlas?
No recall on file for the 2024 Volkswagen Atlas is on the same system as infotainment. Another recall may still cover your car, so check its VIN at nhtsa.gov/recalls.