Diagsheet

First generation

2023 Volkswagen Atlas

The most reported problem on the 2023 Volkswagen Atlas is stalling, with 44 complaints, usually around 20,000 miles.

  • 133owner complaints
  • 5recalls
  • 4involved a crash
  • 24,000median miles at failure

Newest report Sep 24, 2026 · checked Oct 2, 2026

miles

2023 Volkswagen Atlas
Photo: Elise240SX, Wikimedia Commons, CC BY-SA 4.0

What is your Atlas doing?

Each one opens a sheet built from the owner reports of that problem on the 2023 model year.

Is the 2023 Volkswagen Atlas reliable?

The 2023 Volkswagen Atlas has 133 owner complaints on file with NHTSA, close to the median of 166 for 2023 SUVs on this site. Of the 8 Atlas model years since 2018, it has the 6th most complaints. Complaint counts rise with sales as well as faults, so read what owners report below before deciding.

At a glance

Next to the 2022 and 2024
At 33 complaints for each year on the road, the 2023 runs close to the 2022 (37) and below the 2024 (57).
Top problem
Stalling leads with 44 of the 133 complaints (33%), ahead of airbag at 22. A quarter of the 9 owners who gave a mileage for stalling saw it by about 9,000 miles, and half by about 20,000.
Crash, fire and injury reports
5 of the 133 complaints (4%) report a crash, a fire or an injury, a little under the 6% typical of vehicles on this site. Counted separately (one report can carry more than one), 4 reports mention a crash and 6 people were hurt.
Recalls behind the top problems
Stalling, the one problem here with enough reports to check, has a recall on the same system (22V-753). A recall on the same system doesn't always cover the failure owners describe, so compare its summary with the complaints.
When owners filed
Filings peaked in 2024 at 42 (full calendar years only). In 2025 there were 29. So far in 2026, 40 more have come in.

When each problem shows up

Each bar covers the middle half of the mileages owners reported for that problem. A quarter saw it earlier, a quarter later. The tick is the median. Most reported: engine stalls or loses power while driving, 44 complaints.

0k25k50k75k100k125k150kyou
Every complaint with a mileage27 of 133
27 complaints state a mileage. The most, 6, fall between 0 and 10,000 miles.

middle half of reports, median tick. The heavier grey bars have 75 or more reports.

Behind you

    Around your mileage

      Ahead of you

        How this compares

        2023 Volkswagen Atlas133
        Median 2023 model here (63 vehicles)152
        Median 2023 SUV here (40)166

        133 complaints is about the median for a 2023 model on this site and 1.2 times fewer than the median 2023 SUV. Among the 6 Atlas model years here it ranks 6th for complaints. Counts follow sales volume as much as reliability, so a truck that sells 700,000 a year draws more reports than a sedan that sells 200,000.

        Service bulletins for the 2023 Volkswagen Atlas

        Volkswagen filed 338 bulletins and other notices with NHTSA that list the 2023 Volkswagen Atlas. 35 of them deal with a problem owners have reported on this car. Newest first.

        Federal rules make a manufacturer send NHTSA a copy of any notice about a defect that goes to more than one dealer or owner. Most of these are service bulletins, the repair instructions manufacturers send to dealers. NHTSA generally leaves safety recall bulletins out of this file, and recalls are listed separately.

        Airbag warning light or recall 2 bulletins · 22 complaints

        • Service bulletinVOS-25-05Jan 8, 2025

          This is a notice for software changes with the ODIS diagnostic program to correct the communication for the airbag control module. For trouble code DTC B1022F0. Communication with the airbag control module – J234 has failed.

        • Service bulletinVOS-24-106Aug 2, 2024

          This is a notice for software changes with the ODIS diagnostic program to correct the communication with the airbag control module.

        Infotainment, screen or backup camera fails 3 bulletins · 18 complaints

        • Service bulletinV9123032070941_2Mar 19, 2024

          Infotainment system freezes and/or reboots, will not turn on/boot up, loses sound and/or volume controls malfunctions, Navigation malfunctions, App-Connect malfunctions, SiriusXM radio malfunctions

        • Service bulletinV9123052071957_1Nov 6, 2023

          MIB3 Infotainment Poor Radio Quality

        1 more on this problem
        • Service bulletinV9123042071790_1Oct 18, 2023

          MIB infotainment system recovery for unresponsive condition.

        Brakes grind, pulse or wear early 2 bulletins · 15 complaints

        • Service bulletinV461901201024530Jul 13, 2023

          How to handle Brake noise or Pulsation during Perfect Delivery Inspection (PDI)

        • Service bulletinV461902201517331Jun 22, 2022

          Brake Rotor, Vibration / Pulsation. Addition of mandatory brake form and reference to Volkswagen Warranty Policy and Procedures Manual.

        Check engine light or misfire 28 bulletins · 9 complaints

        • Service bulletinV0116132033805_11Oct 14, 2025

          Engine misfire diagnostic aid.

        • Service bulletinV0017132033846_25Oct 6, 2025

          Fuel Additive to prevent sporatic misfire

        26 more on this problem
        • Service bulletinV2125012077251_1Mar 20, 2025

          Turbocharger wastegate stuck, DTCs P2563 and or P00AF stored in engine/motor control module.

        • Service bulletinV0017132033846_23Sep 11, 2024

          Fuel additive to help with misfire faults

        • Service bulletinVIN4APIN20240327Mar 27, 2024

          Customer states rattle from below the vehicle Customer states MIL-on, P0442 stored in ECM memory Customer states Mill-on, P0462 and/or P0463 stored in ECM memory Customer states rattle noise from below the vehicle Customer states key FOB lock/unlock functions ...

        • Service bulletinVIN4APIN231129Nov 29, 2023

          Customer states rattle from below the vehicle Customer states MIL-on, P0442 stored in ECM memory Customer states MIL-on, P0442 stored in ECM memory Customer states noise while driving Customer states seat memory is inoperative Customer states driver's seat ...

        • Service bulletinVIN4APIN231120Nov 20, 2023

          Customer states rattle from below the vehicle Customer states MIL-on, P0442 stored in ECM memory* Customer states MIL-on, fault P04F0 stored in ECM memory Customer states noise while driving Customer states seat memory is inoperative Customer states driver's ...

        • Service bulletinV0123092071325_1Oct 18, 2023

          Update Programming in Engine/Motor Control Module, DTC P054A

        • Service bulletinVIN4APIN20231010Oct 10, 2023

          Customer states MIL-on, P2402 stored in ECM memory Customer states rattle from below the vehicle Customer states MIL-on, fault P04F0 stored in ECM memory Customer states MIL-on, fault P0461 stored in ECM memory Customer states noise while driving Customer ...

        • Service bulletinVIN4APIN20230912Sep 12, 2023

          Customer states MIL-on, P2421 stored in ECM memory Customer states MIL-on, P2402 stored in ECM memory Customer states rattle from below the vehicle Customer states MIL-on, fault P04F0 stored in ECM memory Customer states MIL-on, fault P0461 stored in ECM ...

        • Service bulletinVIN4APIN20230822Aug 22, 2023

          Customer states MIL-on, P0442 stored in ECM memory Customer states rattle from below the vehicle Customer states MIL-on, fault P04F0 stored in ECM memory Customer states MIL-on, fault P0456 and/or P0442 stored in ECM memory Customer states sun visor is ...

        • Service bulletinVIN4APIN20230626Jun 26, 2023

          Customer states MIL-on, P0442 stored in ECM memory Customer states MIL-on, fault P04F0 stored in ECM memory Customer states MIL-on, fault P0456 and/or P0442 stored in ECM memory Customer states condensation in the taillights Customer states seat memory is ...

        Plus 16 older ones not listed here.

        Complaints filed by year

        Complaints by the year NHTSA received them: 2022: 1, 2023: 21, 2024: 42, 2025: 29, 2026: 401'2221'2342'2429'2540'26

        42 complaints came in 2024, 2.0 times the year before. Owners file in waves when a problem gets press or an investigation, so a spike measures attention as much as failures.

        NHTSA investigations

        PE23-017opened Sep 28, 2023
        Collision avoidance · model years 2018 to 2023

        Inadvertent automatic emergency braking. Closed dec 18, 2024.

        NHTSA summary
        On September 28, 2023, the Office of Defects Investigation (ODI) opened a Preliminary Evaluation (PE23017) to assess reports of inadvertent activation of the Front Assist automatic emergency braking (AEB) system in model year (MY) 2018-2019 Volkswagen Atlas vehicles.The reports alleged that activation of the AEB system occurred while driving with no apparent obstruction in the vehicle's forward path, resulting in sudden vehicle deceleration. Volkswagen indicated that it is aware of a total of 292 reports that may relate to the alleged defect in MY 2018-2019 Volkswagen Atlas vehicles.Volkswagen stated that some customers possibly had an inadequate understanding of Front Assist and its limitations. However, many consumer complaints alleged that Volkswagen dealerships were unable to reproduce the condition or Volkswagen dealerships informed the consumers that this braking is considered normal Front Assist operation. ODI's analysis shows that MY 2019 Volkswagen Atlas vehicles have the highest rate of unique incident reports alleging AEB inadvertent activation when compared to their Volkswagen peers.The rate of unique incident reports alleging AEB inadvertent activation in MY 2018 Volkswagen Atlas vehicles was comparable to their Volkswagen peers. To date, ODI has received a total of 69 consumer complaints of inadvertent activation of Front Assist in MY 2018-2019 Volkswagen Atlas vehicles. In total, ODI reviewed 264 unique (i.e., non-duplicative Vehicle Identification Numbers)

        Recalls that include the 2023 Volkswagen Atlas

        Whether your car is included depends on its VIN. Check yours at nhtsa.gov/recalls.

        25V-434Jun 30, 2025
        Service Brakes

        Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2023-2025 Atlas, Atlas Cross Sport and 2023-2024 ID.4 vehicles. Certain bolts on the chassis, brake system and/or suspension (such as bolts for certain cross member, engine mount, control arm, subframe, rear brake carrier, etc.) of affected vehicles may not have been correctly tightened during the manufacturing process.

        Risk and remedy
        Risk: A loss of vehicle control increases the risk of a crash.
        Remedy: Dealers will replace the bolts as necessary, free of charge. Owner notification letters were mailed July 25, 2025. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 42HX.
        24V-464Jun 20, 2024
        Air Bags:Sensor:Occupant Classification:Front Passenger

        Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021-2024 Atlas and 2020-2024 Atlas Cross Sport vehicles. The passenger occupant detection system (PODS) may experience a fault in the wiring and deactivate the front passenger air bag when the seat is occupied.

        Risk and remedy
        Risk: A deactivated passenger air bag increases the risk of injury during a crash.
        Remedy: Dealers will replace the PODS sensor mat and wiring harness, free of charge. Owner notification letters were mailed on September 30, 2024. Owner notification letters will be mailed in phases, on October 18, 2024, December 10, 2024, December 20, 2024, and January 17, 2025. Owners may contact Volkswagen's customer service at 1-800-893-5298. Volkswagen's number for this recall is 69PZ.
        22V-753Oct 7, 2022
        Engine And Engine Cooling:Engine:Hard Parts Internal/Mechanical

        Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021-2023 Audi Q5 Sportback, Q5, 2022-2023 Volkswagen Atlas FL, and Atlas Cross Sport vehicles. The engine connecting rod bearings may become damaged, which can result in engine failure.

        Risk and remedy
        Risk: A damaged engine can result in engine failure and a stall, increasing the risk of a crash. If the engine failure causes an oil leak, it can increase the risk of a fire.
        Remedy: Dealers will inspect and, if necessary, replace an affected engine, free of charge. Owner notification letters are expected to be mailed December 6, 2022. Owners may contact Volkswagen's customer service at 1-800-893-5298 and Audi's customer service at 1-800-253-2834. Volkswagen's numbers for this recall are 13i4 (VW) and 13i5 (Audi).
        22V-718Sep 26, 2022
        Service Brakes, Hydraulic:Foundation Components:Hoses, Lines/Piping, And Fittings

        Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2023 model year Atlas FL and Atlas Cross Sport vehicles. Certain brake lines may leak at the threaded connections.

        Risk and remedy
        Risk: A brake fluid leak may increase the distance required to stop, increasing the risk of a crash.
        Remedy: Dealers will replace the affected brake lines, free of charge. Owner notification letters are expected to be mailed on November 23, 2022. Owners may contact Volkswagen's customer service at 1-800-893-5298. Volkswagen's number for this recall is 47T2.
        22V-152Mar 28, 2022
        Air Bags:Side/Window

        Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2019-2020 Atlas, 2020-2023 Atlas Cross Sport, and 2021-2023 Atlas FL vehicles. The door wiring harness electrical contacts may corrode, disrupting the electrical connection and delaying the deployment of the driver or passenger front side air bag during a side impact crash.

        Risk and remedy
        Risk: A delayed air bag deployment can increase the risk of injury.
        Remedy: Dealers will secure and, as necessary, replace any the front door wiring harnesses showing a fault code, free of charge. Owner notification letters were mailed June 20, 2022. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 97GF.

        All 5 recalls on the 2023 Volkswagen Atlas, with the owner complaints on each recalled system

        Guide Buying one used? How to research one car’s history before you pay

        Questions

        What is the most common problem on the 2023 Volkswagen Atlas?

        Stalling, with 44 of the 133 complaints. Owners who gave a mileage for it put the median at about 20,000 miles.

        At what mileage do 2023 Volkswagen Atlas problems start?

        Of the 27 complaints that give a mileage, a quarter came by about 15,000 miles and half by about 24,000.

        Is the 2023 Volkswagen Atlas better or worse than the 2022 and 2024?

        Counted per year on the road, the 2023 has about as many complaints as the 2022 and fewer complaints than the 2024: 33 a year against 37 and 57.

        How many 2023 Volkswagen Atlas complaints involve a crash, fire or injury?

        5 of them (4%). The typical vehicle on this site is at 6%.

        Is there a recall for stalling on the 2023 Volkswagen Atlas?

        Yes, NHTSA lists a recall on the same system: 22V-753. Its summary says which failure it covers, and that isn't always the one owners describe.

        Other model years