Diagsheet

2020 Toyota Camry · symptom sheet

Airbag warning light or recall

  • 48owner reports
  • 35,000median miles
  • 9involved a crash

Newest report May 8, 2026 · checked Sep 9, 2026

48 of the 270 complaints on this car describe airbag, which makes it the most reported problem on the 2020 Camry.

Tick what matches of 48 reports

3
14
5
16

What got replaced

Owners who name the part that was replaced mention the occupant sensor (15 reports).

Recalls and investigations

One recall on the airbags covers the 2020 model year. A recall on the same system isn't always the same failure, so read the defect text.

23V-865Dec 20, 2023
Air Bags:Sensor:Occupant Classification

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2020-2021 Avalon, Avalon Hybrid, Corolla, Highlander, Highlander Hybrid, RAV4, RAV4 Hybrid, Lexus ES350, Lexus RX350, Lexus RX450H, 2021 Sienna Hybrid, Lexus ES250, 2020-2022 Camry, Camry Hybrid, and ES300H vehicles. A short circuit may develop in the Occupant Classification System (OCS) sensor, preventing the front passenger air bag from deploying.

Risk and remedy
Risk: An air bag that does not deploy during a crash increases the risk of injury.
Remedy: Dealers will inspect and replace the sensor as necessary, free of charge. Interim letters notifying owners of the safety risk were mailed in February 2024. Some final remedy owner letters were mailed October 31, 2024. Letters will continue to be mailed in phases through January 2026. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this recall is 23TB15/23TA15 Lexus 23LB03/23LA03.

When it happens

Too few of these reports state a mileage to give a range.

120
222
223
1324
2825
226

What owners wrote

“Toyota has issued a recall for OCS "Airbag may not deploy" but hasn't yet provided a remedy. I was notified in Aug. 2024 and now it's April 2025 and still no "remedy available". I have tried several different dealers in multiple states, to no avail, in both Utah and Hawaii.”

Filed Apr 14, 2025

“A safety recall for the Occupant Classification System (OCS) was issued by NHTSA in Dec 2023. I have contacted my Toyota dealer on 6/7/24 and again on 10/28/24 and they said that "A remedy is still not available" and "Toyota has not found a fix yet". It is now Feb 2025, more than a year after the recall for this matter, and Toyota has still not provided a fix.”

Filed Feb 27, 2025

“There has been a safety recall for the passenger airbag for my Toyota for over a year. My dealer says Toyota has not provided them with the part (s) to fix the problem leaving me to drive in an unsafe car exposing passengers, and myself when I had to have someone driver for me after foot surgery, to danger.”

Filed Jan 2, 2025

“It looks like this recall was also submitted in February 2024 and just reissues but still has no repair available. Just wanted to bring it to your attention since it is now a recall that is 6 months old with no fix.”

Filed Oct 9, 2024

Should you keep driving it?

This page can't tell you that. 9 of 48 reports involved a crash and 18 people were hurt. Owners who file are the ones who had a bad experience, and nobody checks their reports. If the problem affects steering, braking, power or a fire risk, treat it as a safety fault and have it inspected before a long or high-speed drive.

File your own report with NHTSA. Complaint counts are how a problem gets an investigation.

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