2024 Tesla Model Y · symptom sheet
Backup camera goes black or freezes
- 31owner reports
- 1involved a crash
Newest report Apr 3, 2026 · checked Oct 2, 2026
31 of the 96 reports of infotainment on the 2024 Model Y describe backup camera failure.
Part of Infotainment, screen or backup camera fails (96 reports)
Tick what matches of 31 reports
Backup camera failure on other Model Y years
No other Model Y model year has enough reports of backup camera failure for a sheet of its own. See every Model Y year.
What got replaced
Owners who name the part that was replaced mention the camera (31 reports) and the head unit or screen (7 reports).
Recalls and investigations
2 recalls on the backup camera cover the 2024 model year. A recall on the same system isn't always the same failure, so read the defect text.
The computer circuit board may short, resulting in the loss of the rearview camera image. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
An incorrect font size is displayed on the instrument panel for the Brake, Park, and Antilock Brake System (ABS) warning lights.
All 5 recalls on the 2024 Tesla Model Y, with the owner complaints on each recalled system
NHTSA investigations into the backup camera on the Model Y
Fsd collisions in reduced roadway visibility conditions. Open.
Traffic safety violations while full self driving ("fsd") is engaged. Open.
Electronic door handles become inoperative. Open.
Compliance with standing general order 2021-01 reporting requirements. Open.
Actually smart summon sessions resulting in low-speed impacts.. Closed apr 3, 2026.
Fsd collisions in reduced roadway visibility conditions. Closed mar 18, 2026.
Recall 23v838 remedy effectiveness. Open.
Defect petition interlock request. Closed mar 18, 2026.
Pedestrian alert sounds. Closed aug 7, 2023, led to recall 22V-063.
Autopilot system driver controls. Closed apr 25, 2024, led to recall 23V-085.
Tesla passenger play. Closed may 26, 2023.
Autopilot & first responder scenes. Closed jun 8, 2022.
When it happens
Too few of these reports state a mileage to give a range.
What owners wrote
“Software update applied OTA. Complete failure of ECU on reboot, including cameras, rear backup camera, all proximity warnings, cruise control, FSD, GPS, navigation, battery preheating, etc. Car is unsafe to drive in this state.”
Filed Dec 23, 2024
“All cameras are not working anymore including back up camera. Tesla acknowledged the issue and stated that the Computer needs to be replaced and a lot of cars have similar issues.”
Filed Dec 18, 2024
“All Cameras, including backup camera stopped working on the car. This has also disabled Cruise Control, automatic breaking, and lane departure. There was no warning that these features would stop working”
Filed Dec 16, 2024
“All the cameras on the car failed. There is no rear view backup camera. There are no side cameras. GPS doesn't work. The headlights go crazy during the day or night. Flashing brights and blinding people on the road. I need to manually adjust the lights every time. The screen will stay in dark mode during the day. And day mode during night. There is no cruise control, warning systems, etc.”
Filed Dec 16, 2024
Should you keep driving it?
This page can't tell you that. 1 of 31 reports involved a crash. Owners who file are the ones who had a bad experience, and nobody checks their reports. If the problem affects steering, braking, power or a fire risk, treat it as a safety fault and have it inspected before a long or high-speed drive.
File your own report with NHTSA. Complaint counts are how a problem gets an investigation. How reports land on this sheet.
Guide Paid for this repair before a recall covered it? How recall reimbursement works