2020 Nissan Sentra · symptom sheet
Infotainment, screen or backup camera fails
- 32owner reports
- 16,000median miles
- 1involved a crash
Newest report May 26, 2026 · checked Sep 9, 2026
91 of the 204 complaints on this car are about other. 32 of those describe infotainment, which makes it the most reported problem on the 2020 Sentra.
Tick what matches of 32 reports
What got replaced
Owners who name the part that was replaced mention the camera (26 reports) and the head unit or screen (16 reports).
Recalls and investigations
One recall on other covers the 2020 model year. A recall on the same system isn't always the same failure, so read the defect text.
Nissan North America, Inc. (Nissan) is recalling certain 2019-2021 Altima and 2020-2021 Sentra vehicles. Damage to the camera harness can cause distortion or loss of the rearview camera display image. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Risk and remedy
Remedy: Dealers will inspect the rearview camera and harness for damage and replace them as necessary. If no damage is found, the dealer will apply protective tape and reroute the rearview camera harness. Repairs will be performed free of charge. Owner notification letters are expected to be mailed October 19, 2023. Owners may contact Nissan's customer service at 1-800-867-7669. Nissan's number for this recall is R23C3.
When it happens
The middle half of failures fell between 4,000 and 40,000 miles, from the 10 reports that gave a mileage.
What owners wrote
“my vehicle backup camera has been turning blue i didn't know why because the first couple of months i've had it, it's been fine i found out it was a recall on it”
Filed May 26, 2026
“After taking my car to the dealership for recall repairs, the backup camera, on multiple occasions has given me a blue screen. I have never had this issue prior to recall repairs.”
Filed Jul 9, 2025
“The back up camera stops working for awhile. Sensors work but no rear camera pops up when in Reverse.”
Filed May 2, 2025
“I got this vehicle pre owned by Carvana. My rear and head lights flicker off and on with any one touching them. My power inside the car like for the radio, heating and cooling will stop working for a few days and randomly come on when it wants. Then local Nissan broke my plastic undercarriage during my recall they didnât complete and now itâs dragging across the ground.”
Filed Feb 21, 2024
Should you keep driving it?
This page can't tell you that. 1 of 32 reports involved a crash. Owners who file are the ones who had a bad experience, and nobody checks their reports. If the problem affects steering, braking, power or a fire risk, treat it as a safety fault and have it inspected before a long or high-speed drive.
File your own report with NHTSA. Complaint counts are how a problem gets an investigation.
Other problems on this car
- Brakes on its own (automatic emergency braking) 26 reports
- Brakes grind, pulse or wear early 25 reports