2019 Nissan Sentra · symptom sheet
Infotainment, screen or backup camera fails
- 34owner reports
- 13,475median miles
- 0involved a crash
Newest report May 18, 2026 · checked Oct 2, 2026
102 of the 222 complaints on this car are about the electrical system. 34 of those describe infotainment. Only brake wear is reported more often on this car.
Tick what matches of 34 reports
Infotainment on other Sentra years
Report counts are for each model year on its own, so a newer car has had less time to collect them. Model years with too few reports of it for a sheet: 2014, 2015, 2016, 2017, 2018, 2021, 2026.
What this problem usually is
Screen complaints read like a list of small betrayals. The display goes black or freezes, the backup camera shows nothing when you shift into reverse, CarPlay or Android Auto keeps dropping, or the radio changes volume on its own. Many owners had a software update that didn't fix it. A narrower sheet covers backup camera failures on their own, and another covers screens that freeze.
What got replaced
Owners who name the part that was replaced mention the head unit or screen (27 reports) and the camera (6 reports).
Recalls and investigations
One recall on the electrical system covers the 2019 model year. A recall on the same system isn't always the same failure, so read the defect text.
Additionally included are 2019 Nissan GT-R and Taxi and Infiniti QX50, QX60, Q70, Q70L vehicles.
All 2 recalls on the 2019 Nissan Sentra, with the owner complaints on each recalled system
When it happens
The middle half of failures fell between 4,100 and 46,000 miles, from the 12 reports that gave a mileage.
Is this a known problem?
The manufacturer has sent NHTSA 4 service bulletins or notices for the 2019 Nissan Sentra that deal with this problem. Newest first.
Federal rules make a manufacturer send NHTSA a copy of any notice about a defect that goes to more than one dealer or owner. Most of these are service bulletins, the repair instructions manufacturers send to dealers. NHTSA generally leaves safety recall bulletins out of this file, and recalls are listed separately.
INTELLIGENT CRUISE CONTROL INOPERATIVE AND AEB/FEB WARNING LIGHT ON OR RADAR OBSTRUCTION MESSAGE DISPLAYED WITH DTC C1A16 OR C2582 IF YOU CONFIRM IMPORTANT: The purpose of ACTION (on the next page) is to give you a quick idea of the work you will be performing. You MUST closely follow the entire SERVICE PROCEDURE as it contains information that is essential to successfully completing this repair.
RADIO INTERMITTENTLY REBOOTS DURING AUDIO PLAYBACK VIA BLUETOOTH CONNECTED IPHONE
RADIO INTERMITTENTLY REBOOTS DURING AUDIO PLAYBACK VIA BLUETOOTH CONNECTED IPHONE IF YOU CONFIRM The radio intermittently reboots while audio is played from a Bluetooth® connected iPhone. ACTION 1. Confirm the AV control unit software version. 2. Update the AV control unit software, if applicable.
DTC B00A0-00 STORED IF YOU CONFIRM DTC B00A0-00 (OCCUPANT DETECTION SENSOR UNIT) is stored And OCS zero point reset cannot be performed And The following screen displays: ACTION 1.
What owners wrote
“Itâs heisitant when excelerating gas pedal. The back up camera display blanks out , when backing up .”
Filed Apr 19, 2026
“The radio system of car the Nissan connect turns on and off when the car is parked and off it does drain my car battery to the point I have to replace it all the time this issues happened the camera works off and on the CarPlay and android auto sometimes work but it doesnât which is a safety concern when trying to answer calls through the car and messages but it wonât let me do that due to those issues”
Filed Oct 11, 2024
“I am having really bad transmission issues. my car screen for GPS, Bluetooth doesnt even work... or wont even play my bluetooth music half the time... my sunroof, will not go down anymore. this is a 2019 Nissian Sentra i just GOT 5 months ago..”
Filed Apr 12, 2024
“Radio turns on intermittently when the car is not on. Drains battery. Has caused the car to not start several times and left my daughter on the side of the road.”
Filed Feb 1, 2024
Should you keep driving it?
This page can't tell you that. 0 of 34 reports involved a crash. Owners who file are the ones who had a bad experience, and nobody checks their reports. If the problem affects steering, braking, power or a fire risk, treat it as a safety fault and have it inspected before a long or high-speed drive.
File your own report with NHTSA. Complaint counts are how a problem gets an investigation. How reports land on this sheet.
Guide Paid for this repair before a recall covered it? How recall reimbursement works
Other problems on this car
- Brakes grind, pulse or wear early 38 reports