Eighth generation (B18)
2020 Nissan Sentra
The most reported problem on the 2020 Nissan Sentra is infotainment, with 33 complaints, usually around 16,000 miles.
- 205owner complaints
- 4recalls
- 8involved a crash
- 32,000median miles at failure
Newest report Sep 21, 2026 · checked Oct 2, 2026
What is your Sentra doing?
Each one opens a sheet built from the owner reports of that problem on the 2020 model year.
Is the 2020 Nissan Sentra reliable?
The 2020 Nissan Sentra has 205 owner complaints on file with NHTSA, close to the median of 201 for 2020 sedans on this site. Of the 13 Sentra model years since 2014, it has the 6th most complaints. Complaint counts rise with sales as well as faults, so read what owners report below before deciding.
At a glance
- Next to the 2019 and 2021
- At 29 complaints for each year on the road, the 2020 runs close to the 2019 (28) and above the 2021 (22).
- Top problem
- No problem dominates. The largest, infotainment, covers 33 of the 205 complaints (16%), and phantom braking is next with 26 (one complaint can fall under more than one problem, so these overlap). A quarter of the 10 owners who gave a mileage for infotainment saw it by about 4,000 miles, and half by about 16,000.
- Crash, fire and injury reports
- 8 of the 205 complaints (4%) report a crash, a fire or an injury, a little under the 6% typical of vehicles on this site. Counted separately (one report can carry more than one), 8 reports mention a crash and 2 people were hurt.
- Recalls behind the top problems
- No recall on file is on the same system as infotainment, phantom braking and brake wear. For those, the complaints are all there is.
- When owners filed
- Filings peaked in 2024 at 56 (full calendar years only). In 2025 there were 33. So far in 2026, 12 more have come in.
When each problem shows up
Each bar covers the middle half of the mileages owners reported for that problem. A quarter saw it earlier, a quarter later. The tick is the median. Most reported: infotainment, screen or backup camera fails, 33 complaints.
middle half of reports, median tick. The heavier grey bars have 75 or more reports.
Behind you
Around your mileage
Ahead of you
How this compares
205 complaints is about the median for a 2020 model on this site and about the median for a 2020 sedan. Among the 9 Sentra model years here it ranks 6th for complaints. Counts follow sales volume as much as reliability, so a truck that sells 700,000 a year draws more reports than a sedan that sells 200,000.
Service bulletins for the 2020 Nissan Sentra
Nissan filed 115 bulletins and other notices with NHTSA that list the 2020 Nissan Sentra. 13 of them deal with a problem owners have reported on this car. Newest first.
Federal rules make a manufacturer send NHTSA a copy of any notice about a defect that goes to more than one dealer or owner. Most of these are service bulletins, the repair instructions manufacturers send to dealers. NHTSA generally leaves safety recall bulletins out of this file, and recalls are listed separately.
Infotainment, screen or backup camera fails 7 bulletins · 33 complaints
AUTOMATIC EMERGENCY BRAKING WARNING LIGHT BLINKING APPLIED SYSTEMS: Vehicles equipped with a lane camera (see Figure 1) SERVICE INFORMATION If the Automatic Emergency Braking (AEB) warning light or is blinking (but not illuminated steadily) or the customer states it is blinking, and there are no related DTCs, inspect the ...
INTELLIGENT CRUISE CONTROL INOPERATIVE AND AEB/FEB WARNING LIGHT ON OR RADAR OBSTRUCTION MESSAGE DISPLAYED WITH DTC C1A16 OR C2582 IF YOU CONFIRM IMPORTANT: The purpose of ACTION (on the next page) is to give you a quick idea of the work you will be performing. You MUST closely follow the entire SERVICE PROCEDURE as it contains information that is essential to successfully completing this repair.
5 more on this problem
RADIO INTERMITTENTLY REBOOTS DURING AUDIO PLAYBACK VIA BLUETOOTH CONNECTED IPHONE
LANE CAMERA OVER TEMPERATURE DTC STORED SERVICE INFORMATION The Lane Camera can become overheated if the interior room temperature or temperature around the camera becomes excessively high, and does not initially indicate a sustained fault.
TRAFFIC SIGN RECOGNITION OR LANE DEPARTURE WARNING MALFUNCTION DISPLAYED AND MIL ON WITH DTC C2503-54 AND/OR C1F6B-54 STORED
TRAFFIC SIGN RECOGNITION OR LANE DEPARTURE WARNING MALFUNCTION DISPLAYED AND MIL ON WITH DTC C2503-54 AND/OR C1F6B-54 STORED IF YOU CONFIRM The customer states that one of the following warnings is displayed on the vehicle information display along with the AEB Warning Light: ï· Traffic Sign Recognition Malfunction Displayed ï· Lane Departure Warning Malfunction Displayed And ï· The MIL is ON ...
2020 SENTRA; REMOTE ENGINE START SERVICE INFORMATION To use the Remote Engine Start (RES), the following conditions must be met: ï· - The ignition is OFF. ï· - The RES feature is ON in the vehicle settings (access through the vehicle information display).
Brakes on its own (automatic emergency braking) 2 bulletins · 26 complaints
AUTOMATIC EMERGENCY BRAKING WARNING LIGHT BLINKING
FALSE ACTIVATION OF AEB OR FCW IF YOU CONFIRM The customer states they have experienced false activation and/or unexpected braking of the Automatic Emergency Braking (AEB) or Forward Collision Warning (FCW) system, AND There are no related DTCs stored. ACTION 1.
Engine stalls or loses power while driving 2 bulletins · 6 complaints
SERVICE INFORMATION If one of the APPLIED VEHICLES has DTC P2100 for “ETC MOT PWR-B1” or P2101 for “ETC FNCTN/CIRC-B1” stored in the Engine Control Module (ECM) with a customer complaint of loss of power, Perform the revised Electronic Service Manual (ESM) procedure noted on ...
LOSS OF POWER, ENGINE NOISE, AND/OR BATTERY LIGHT ON IF YOU CONFIRM The customer describes one, or more, of the following: ï· Loss of power ï· Loud noise from the front of vehicle/engine area while running ï· The battery light is ON AND ï· It is confirmed that the noise is coming from the generator (alternator) ACTION ...
Wheel bearing, tires or wheels 2 bulletins · 5 complaints
WHEEL BEARING COLLISION DAMAGE
Wheel Replacement Dealer Inventory *****Detailed Information***** Nissan is conducting a dealer inventory quality action on 11 MY2020 Sentra (B18) vehicles identified in Service Comm to ensure the correct wheels with center caps and tire pressure sensors have ...
Complaints filed by year
56 complaints came in 2024. Owners file in waves when a problem gets press or an investigation, so a spike measures attention as much as failures.
Recalls that include the 2020 Nissan Sentra
Whether your car is included depends on its VIN. Check yours at nhtsa.gov/recalls.
Nissan North America, Inc. (Nissan) is recalling certain 2019-2021 Altima and 2020-2021 Sentra vehicles. Damage to the camera harness can cause distortion or loss of the rearview camera display image. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Risk and remedy
Remedy: Dealers will inspect the rearview camera and harness for damage and replace them as necessary. If no damage is found, the dealer will apply protective tape and reroute the rearview camera harness. Repairs will be performed free of charge. Owner notification letters are expected to be mailed October 19, 2023. Owners may contact Nissan's customer service at 1-800-867-7669. Nissan's number for this recall is R23C3.
Nissan North America, Inc. (Nissan) is recalling certain 2020-2022 Sentra vehicles. The left and/or right tie rod may bend.
Risk and remedy
Remedy: Owners are advised to contact their dealer for transport assistance if they are experiencing an off-center steering wheel or vibration. As an interim repair, dealers will inspect and replace any bent or broken tie rods, free of charge. Once newly designed parts are available, dealers will replace both left and right tie rods, free of charge. Owner letters were mailed November 27, 2024. Owners may contact Nissan's customer service at 1-800-867-7669. Nissan's number for this recall is R23B3. This recall replaces and expands recall number 21V-461. Vehicles previously repaired under 21V-461 will need to have the new remedy completed.
Nissan North America, Inc. (Nissan) is recalling certain 2020 Sentra vehicles, equipped with LED headlights. The right-hand headlight aim may be misaligned. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamp, Reflective Devices, and Associated Equipment."
Risk and remedy
Remedy: Dealers will replace the right-hand headlight, free of charge. Owner notification letters were mailed June 10, 2022. Owners may contact Nissan customer service at 1-800-867-7669. Nissan's number for this recall is R20B4.
Nissan North America, Inc. (Nissan) is recalling certain 2020-2021 Sentra vehicles. The left and/or right tie rod may be bent.
Risk and remedy
Remedy: Dealers will inspect and replace the left and/or right tie rods as necessary, free of charge. Owner notification letters were mailed August 5, 2021. Owners may contact Nissan customer service at 1-800-867-7669. Nissan's number for this recall is PM985.
All 4 recalls on the 2020 Nissan Sentra, with the owner complaints on each recalled system
Guide Buying one used? How to research one car’s history before you pay
Questions
What is the most common problem on the 2020 Nissan Sentra?
Infotainment, with 33 of the 205 complaints. Owners who gave a mileage for it put the median at about 16,000 miles.
At what mileage do 2020 Nissan Sentra problems start?
Of the 66 complaints that give a mileage, a quarter came by about 10,000 miles and half by about 32,000.
Is the 2020 Nissan Sentra better or worse than the 2019 and 2021?
Counted per year on the road, the 2020 has about as many complaints as the 2019 and more complaints than the 2021: 29 a year against 28 and 22.
How many 2020 Nissan Sentra complaints involve a crash, fire or injury?
8 of them (4%). The typical vehicle on this site is at 6%.
Is there a recall for infotainment on the 2020 Nissan Sentra?
No recall on file for the 2020 Nissan Sentra is on the same system as infotainment. Another recall may still cover your car, so check its VIN at nhtsa.gov/recalls.