Diagsheet

2024 Mazda CX-90 · symptom sheet

Power steering cuts out or goes heavy

  • 25owner reports
  • 2involved a crash

Newest report Jul 9, 2026 · checked Oct 2, 2026

176 of the 345 complaints on this car are about the steering system. 25 of those describe power steering loss.

2 recalls on this systemcovering the 2024 model year
2 crashesin 25 reports
1 person hurtin these reports
NHTSA investigation1 covering the 2024

Tick what matches of 25 reports

1
10
5
2
18

Power steering loss on other CX-90 years

No other CX-90 model year has enough reports of power steering loss for a sheet of its own. See every CX-90 year.

What this problem usually is

Power steering loss is the steering wheel suddenly going heavy, usually with a warning on the dash. Nearly six in ten complaints in this group mention a warning light or message, and almost two thirds mention driving or highway speed rather than parking.

Read the full explainer · Which cars report it most

What got replaced

Owners who name the part that was replaced mention the steering rack (6 reports).

Recalls and investigations

2 recalls on the steering system cover the 2024 model year. A recall on the same system isn't always the same failure, so read the defect text.

24V-022Jan 18, 2024
Steering

An assembly issue with the worm gear in the steering system may result in a sudden loss of power steering assist.

Risk, remedy and owner complaints on recall 24V-022

23V-429Jun 15, 2023
Steering:Critical Fasteners

Some steering and suspension bolts may be missing or improperly tightened, which can cause the steering intermediate shaft, the front anti-lock brake system wheel speed sensor harnesses, or the front upper control arms to detach, resulting in a loss of vehicle control.

Risk, remedy and owner complaints on recall 23V-429

All 11 recalls on the 2024 Mazda CX-90, with the owner complaints on each recalled system

NHTSA investigations into the steering system on the CX-90

RQ26-002opened Jan 26, 2026
Steering · model years 2024 to 2025

Momentary increase in steering effort after recall remedy. Open.

When it happens

Too few of these reports state a mileage to give a range.

Complaints by the year NHTSA received them: 2024: 2, 2025: 4, 2026: 192'244'2519'26

Is this a known problem?

The manufacturer has sent NHTSA 2 service bulletins or notices for the 2024 Mazda CX-90 that deal with this problem. Newest first.

Federal rules make a manufacturer send NHTSA a copy of any notice about a defect that goes to more than one dealer or owner. Most of these are service bulletins, the repair instructions manufacturers send to dealers. NHTSA generally leaves safety recall bulletins out of this file, and recalls are listed separately.

What owners wrote

“The vehicle started to hydroplane in rain on the highway and the lane keeping assist aggressively tried to push me back, which ended up causing us to hydroplane more and causing the vehicle to flip around backwards and we ended up sliding completely off the highway into a ditch totaling the vehicle.”

Filed May 22, 2026

“While driving the "power steering failure" light came on, and then went off. I checked my VIN and it says there's no recalls needed for the vehicle, but I have read that there's a lot of this happening. It happened twice in less than 2 months of ownership.”

Filed May 11, 2026

“The steering seems to stick when turning wide turns. Seems to happen both directions. It feels like it’s being held or assisted in place, but the steering control is disabled.”

Filed May 9, 2026

“Steering recall does not appear to fix the sticky steering recall. recall (24V022) The initial problem involves a, faulty, high-friction worm gear in the electric power steering assembly. While driving car and turning … the feedback thru the steering wheel is jerky/sticky/unusual.”

Filed Mar 8, 2026

Should you keep driving it?

This page can't tell you that. 2 of 25 reports involved a crash and 1 people were hurt. Owners who file are the ones who had a bad experience, and nobody checks their reports. If the problem affects steering, braking, power or a fire risk, treat it as a safety fault and have it inspected before a long or high-speed drive.

File your own report with NHTSA. Complaint counts are how a problem gets an investigation. How reports land on this sheet.

Guide Paid for this repair before a recall covered it? How recall reimbursement works

Other problems on this car