2024 Mazda CX-90 · symptom sheet

Power steering cuts out or goes heavy

25owner reports
2involved a crash

Newest report Jul 9, 2026 · checked Sep 9, 2026

169 of the 336 complaints on this car are about the steering system. 25 of those describe power steering loss.

Tick what matches of 25 reports

steering suddenly went heavy

a power steering warning came on

it came back after restarting

happened at low speed or parking

happened while driving

What got replaced

Owners who name the part that was replaced mention the steering rack (6 reports).

Recalls and investigations

2 recalls on the steering system cover the 2024 model year. A recall on the same system isn't always the same failure, so read the defect text.

24V-022Jan 18, 2024

Steering

Mazda North America Operations (Mazda) is recalling certain 2024 CX-90 vehicles. An assembly issue with the worm gear in the steering system may result in a sudden loss of power steering assist.

Risk and remedy

Risk: Loss of power steering assist while driving increases the risk of a crash.
Remedy: Dealers will replace the spring engaging the worm gear and reapply grease to the gear teeth, free of charge. Owner notification letters were mailed March 6, 2024. Owners may contact Mazda customer service at 1-800-222-5500 Option 6. Mazda's number for this recall is 6524A.

23V-429Jun 15, 2023

Steering:Critical Fasteners

Mazda North American Operations (Mazda) is recalling certain 2024 CX-90 vehicles. Some steering and suspension bolts may be missing or improperly tightened, which can cause the steering intermediate shaft, the front anti-lock brake system wheel speed sensor harnesses, or the front upper control arms to detach, resulting in a loss of vehicle control.

Risk and remedy

Risk: A loss of vehicle control increases the risk of a crash.
Remedy: Dealers will inspect and tighten or replace the steering and suspension bolts, as necessary, free of charge. Owner notification letters were mailed July 14, 2023. Owners may contact Mazda customer service at 1-800-222-5500 Option 6. Mazda's number for this recall is 5923F.

NHTSA investigations into the steering system on the CX-90

RQ26-002opened Jan 26, 2026

Steering · model years 2024 to 2025

Momentary increase in steering effort after recall remedy. Open.

NHTSA summary

The Office of Defects Investigation (ODI) has received 26 complaints and several Early Warning Reporting (EWR) Field Reports alleging intermittent and brief increases in steering effort (described as âsticky steeringâ) during the drive cycle in model year (MY) 2024 CX-90 vehicles manufactured by Mazda North American Operations (Mazda) subject to Recall 24V2022. In each complaint, the vehicle had the recall remedy completed prior to the reported incident. Recall 24V022 addresses a sudden and unexpected change of steering effort while driving caused by excessive worm gear friction force. After receiving the recall 24V022 remedy, consumers report sudden increases of steering effort while driving. Sudden and unexpected change of steering effort while driving may increase the risk of a crash. ODI is opening this Recall Query (RQ) to assess the adequacy of the remedy for Recall 24V022 and to identify the cause(s) of the conditions leading to the post-remedy reports. To review the ODI reports cited in the Opening Resume ODI Report Identification Number document, go to NHTSA.gov.

When it happens

Too few of these reports state a mileage to give a range.

224

425

1926

What owners wrote

“The vehicle started to hydroplane in rain on the highway and the lane keeping assist aggressively tried to push me back, which ended up causing us to hydroplane more and causing the vehicle to flip around backwards and we ended up sliding completely off the highway into a ditch totaling the vehicle.”
Filed May 22, 2026

“While driving the "power steering failure" light came on, and then went off. I checked my VIN and it says there's no recalls needed for the vehicle, but I have read that there's a lot of this happening. It happened twice in less than 2 months of ownership.”
Filed May 11, 2026

“The steering seems to stick when turning wide turns. Seems to happen both directions. It feels like itâs being held or assisted in place, but the steering control is disabled.”
Filed May 9, 2026

“Steering recall does not appear to fix the sticky steering recall. recall (24V022) The initial problem involves a, faulty, high-friction worm gear in the electric power steering assembly. While driving car and turning â¦ the feedback thru the steering wheel is jerky/sticky/unusual.”
Filed Mar 8, 2026

Should you keep driving it?

This page can't tell you that. 2 of 25 reports involved a crash and 1 people were hurt. Owners who file are the ones who had a bad experience, and nobody checks their reports. If the problem affects steering, braking, power or a fire risk, treat it as a safety fault and have it inspected before a long or high-speed drive.

File your own report with NHTSA. Complaint counts are how a problem gets an investigation.