First generation
2024 Mazda CX-90
The most reported problem on the 2024 Mazda CX-90 is sticky steering, with 117 complaints, usually around 40,000 miles.
- 345owner complaints
- 11recalls
- 8involved a crash
- 25,000median miles at failure
Newest report Sep 29, 2026 · checked Oct 2, 2026
What is your CX-90 doing?
Each one opens a sheet built from the owner reports of that problem on the 2024 model year.
Is the 2024 Mazda CX-90 reliable?
The 2024 Mazda CX-90 has 345 owner complaints on file with NHTSA, 2.3 times the median of 148 for 2024 SUVs on this site. Of the 3 CX-90 model years since 2024, it has the most complaints. Complaint counts rise with sales as well as faults, so read what owners report below before deciding.
At a glance
- Next to other model years
- No model year next to the 2024 has enough complaints (at least 10) to compare it with.
- Top problem
- Sticky steering leads with 117 of the 345 complaints (34%), ahead of driver assist at 31. A quarter of the 11 owners who gave a mileage for sticky steering saw it by about 22,000 miles, and half by about 40,000.
- Crash, fire and injury reports
- 13 of the 345 complaints (4%) report a crash, a fire or an injury, a little under the 6% typical of vehicles on this site. Counted separately (one report can carry more than one), 8 reports mention a crash, 1 mentions a fire and 11 people were hurt.
- Recalls behind the top problems
- Sticky steering has a recall on the same system (23V-429 and 24V-022). Driver assist and hybrid system have none. A recall on the same system doesn't always cover the failure owners describe, so compare its summary with the complaints.
- When owners filed
- Filings peaked in 2024 at 51 (full calendar years only). In 2025 there were 44. So far in 2026, 217 more have come in.
When each problem shows up
Each bar covers the middle half of the mileages owners reported for that problem. A quarter saw it earlier, a quarter later. The tick is the median. Most reported: steering sticks, feels notchy or jerks, 117 complaints.
middle half of reports, median tick. The heavier grey bars have 75 or more reports.
Behind you
Around your mileage
Ahead of you
How this compares
345 complaints is 2.4 times the median 2024 model on this site and 2.3 times the median 2024 SUV. Among the 2 CX-90 model years here it ranks 1st for complaints. Counts follow sales volume as much as reliability, so a truck that sells 700,000 a year draws more reports than a sedan that sells 200,000.
Service bulletins for the 2024 Mazda CX-90
Mazda filed 513 bulletins and other notices with NHTSA that list the 2024 Mazda CX-90. 48 of them deal with a problem owners have reported on this car. Newest first.
Federal rules make a manufacturer send NHTSA a copy of any notice about a defect that goes to more than one dealer or owner. Most of these are service bulletins, the repair instructions manufacturers send to dealers. NHTSA generally leaves safety recall bulletins out of this file, and recalls are listed separately.
Adaptive cruise or lane keeping misbehaves 1 bulletin · 31 complaints
Some vehicles may exhibit one or both of following, making the customer uncomfortable with the operation; 1. Sometimes the steering assist feeling by the Emergency Lane Keeping may be stronger than expected while driving at 37 mph 60 km/h) (or faster.
Hybrid or EV system warning, loss of power 5 bulletins · 28 complaints
DESCRIPTION Some vehicles may experience the warning message "A 'Hybrid System Malfunction. Have the Vehicle Inspected' and DTC P2BC5:00 (OBC contactor (+) stuck ON) and/or other DTCs listed below may be stored.
Some vehicles may experience the CHECK ENGINE light ON and the message "ENGINE HYBRID SYSTEM AND i-STOP MALFUNCTION" displayed in the instrument cluster with one or both of the following DTCs: P0DAB:17 is set in the MHB module.
3 more on this problem
After an HV inverter replacement, there is no instruction in the WSM to perform Initial Learning of the Electric Motor Speed Sensor. This is required after replacing the inverter or electric motor.
Some customers may complain that the normal charge connector is stuck in the charging port and cannot be removed, or that it is difficult to disconnect.
Some customers may experience a vehicle no start (no "Ready-ON") due to the 12V battery discharged or the High Voltage (HV) battery discharged. This may be caused by: Ignition left ON when exiting the vehicle (exiting the vehicle during "Ready-On").
Power steering cuts out or goes heavy 1 bulletin · 25 complaints
Some customers may experience that, after overtaking a truck and moving in front of the truck with turn signal on, the steering assist pushes the vehicle back to the overtaking lane even without BSM warning light turning on in the outer mirror.
Engine stalls or loses power while driving 1 bulletin · 20 complaints
Regarding previous Service Alert "Fuel Gauge Inaccurate / Distance To Empty (DTE) Erratic / Engine No Start" issue. This SA has been replaced by 7825I - SAFETY AND EMISSIONS RECALL - 2024-2025 CX-90 AND 2025 CX-70 - VEHICLE MAY STALL DUE TO INCORRECT FUEL ...
Infotainment, screen or backup camera fails 22 bulletins · 19 complaints
This Service Alert supersedes the previously issued service alert listed below. The changes are noted in Red text. SA-038/26 08/18/26 and 06/15/26 DESCRIPTION Some customers may complain about any of the following: 1.
This Service Alert supersedes the previously issued service alert listed below. The changes are noted in Red text. SA-038/26 06/15/26 DESCRIPTION Some customers may complain about any of the following: 1.
20 more on this problem
This Service Alert supersedes the previously issued bulletin(s) listed below. The changes are noted in Red text. SA-006/23 01/23/23 DESCRIPTION Some customers may complain about the infotainment system and/or the MyMazda App showing incorrect clock and/or ...
DESCRIPTION Some customers may complain about any of the following: 1. Infotainment Center Display does not provide the Authorization Code (OTP) during the MyMazda App Connected Vehicle enrollment. 2. Remote function(s) inoperative.
This Service Alert supersedes the previously issued SA(s) listed below. The changes are noted in Red. SA-009/25 08/22/25 and 02/18/25 DESCRIPTION Some customers may experience a Connected Vehicle failure. The MyMazda App may display an Error Code.
Some customers may complain about any of the following: 1. Infotainment Center Display does not provide the Authorization Code (OTP) during the MyMazda App Connected Vehicle enrollment. 2. Remote function(s) inoperative.
Some vehicles may experience the symptoms mentioned below, which can be fixed with the latest software update (Version 7000C0A-NA11_10020). NOTE: If current version is not 7000C0A-NA11_*****, this TSB is not applicable.
Some vehicles may exhibit a creaking noise from the area around the Active Driving Display on the dash pad while driving.
Some vehicles may have one of the following DTCs stored in memory along with a system status notice on the Multi-information display OR display a system status notice with no DTC: C1001:92 - Forward sensing camera (FSC) poor field of view [Gen 6 vehicles] ...
Some customers may experience a Connected Vehicle failure. The MyMazda App may display an Error Code. This document provides Error Code description and recovery information to assist with repairs.
MSP63 - MAZDA SERVICE PROGRAM 2024MY CX-90 - OPENING SEQUENCE OF INSTRUMENT CLUSTER IS NOT DISPLAYED. Outline of Concern: Some vehicles may experience that the opening sequence of the instrument cluster is not displayed as designed after IG-ON.
This Service Alert provides information for the following symptoms. Although Battery State of Charge (SOC) is full, Maximum Driving Distance Display shows 1 mile (1 km).
Plus 10 older ones not listed here.
Battery dies or the car will not start 9 bulletins · 18 complaints
DESCRIPTION Some customers may experience an instrument cluster warning message. REPAIR PROCEDURE Inspect the 48V battery cable connections to the busbar.
This SA supersedes the previously issued SA(s) listed below. The changes are noted in Red. SA-061/25 12/17/25 DESCRIPTION If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...), interview the customer before ...
7 more on this problem
Customers may report that the liftgate does not open or unlatch (from closed or an ajar position). This may happen after a discharged battery or after charging a dead battery.
If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...), interview the customer before proceeding with normal MGSS diagnosis by asking if any aftermarket devices have been installed.
Some customers may experience an inacurrate fuel gauge: Rapid fuel level drop when fuel guage is below 1/4. • Distance to empty reading (DTE) is incorrect. • DTC P0462:00 (Fuel gauge sender unit system: Low input) may be stored.
Key Transmitter Power Saving Function: When the key transmitter Power Saving Function is turned ON, transmitter battery power consumption is restricted, thereby extending the transmitter battery life and the following will occur: The engine will not start ...
Some customers may experience a "BATTERY SAVING MODE. DRIVE VEHICLE TO CHARGE BATTERY" message (for 12V battery) that frequently appears in the instrument cluster with a warning sound.
Some customers may experience a warning sound and instrument cluster message "Battery Saving Mode. Drive Vehicle to Charge Battery." This message may appear under the following conditions: Washing Car lunch in car with key ON Showroom vehicle Door left open ...
Some customers may experience a warning sound and instrument cluster message "Battery Saving Mode. Drive Vehicle to Charge Battery.
Brakes grind, pulse or wear early 6 bulletins · 16 complaints
This bulletin supersedes the previously issued bulletin(s) listed below. The changes are noted in Red. 04-003/26 05/29/26 DESCRIPTION Some vehicles may exhibit a squeaking noise from the rear brake during deceleration, and the noise is particularly noticeable ...
Some vehicles may exhibit a squeaking noise from the rear brake during deceleration, and the noise is particularly noticeable during braking when the brakes are cold.
4 more on this problem
Some vehicles may exhibit a key-in lock situation when the speed-sensitive door lock activates unexpectedly while idling in the P-range.
Some vehicles exhibit brake related concerns such as brake noise, brake judder or brake dragging. If you encounter a customer complaint for any one of these symptoms, refer to the following information to understand why symptoms may occur, and to better ...
This information will give you the necessary knowledge to respond to customers concerns of Smart Brake Support (SBS) unintended braking. By educating the customer on the system operation, it should reduce their anxiety or distrust of the vehicle.
Some vehicles may exhibit check engine light turns on with DTC P0504:00 [PCM] (Brake switch circuit problem) stored in memory. This may be caused by the PCM incorrectly reading the brake switch input.
Engine overheats or leaks coolant 3 bulletins · 11 complaints
This Service Alert supersedes the previously issued SA(s) and TSB(s) listed below: The changes are noted in Red. SA-035/24 05/31/24 DESCRIPTION There is a concern that some water pumps are being replaced that are not faulty, due to signs of a very small ...
Some vehicles may exhibit green residue (yellow circle) on the outer surface of the coolant reserve tank, which appears to be coolant blowback.
1 more on this problem
There is a concern that some water pumps are being replaced that are not faulty, due to signs of a very small coolant leak from the bleed hole.
Complaints filed by year
217 complaints came in 2026, 4.9 times the year before. Owners file in waves when a problem gets press or an investigation, so a spike measures attention as much as failures.
NHTSA investigations
Momentary increase in steering effort after recall remedy. Open.
NHTSA summary
Recalls that include the 2024 Mazda CX-90
Whether your car is included depends on its VIN. Check yours at nhtsa.gov/recalls.
Mazda North American Operations (Mazda) is recalling certain 2024-2025 CX-90 and 2025 CX-70 mild hybrid electric vehicles (MHEV). The fuel gauge in the instrument cluster may display an inaccurate fuel reading.
Risk and remedy
Remedy: Dealers will update the body control module (BCM) software, free of charge. Owner notification letters were mailed October 24, 2025. Owners may contact Mazda customer service at 1-800-222-5500 Option 6. The manufacturer's number for this recall is 78251. The information in your report suggests that Mazda may have been aware of this issue more than five business days before filing a report with NHTSA. Please be reminded that under Federal law, this agency is to be notified of all safety defect and/or noncompliance decisions within five business days. 49 CFR 573.6 Significant civil penalties can be assessed for this violation.
Mazda North American Operations (Mazda) is recalling certain 2024 CX-90 vehicles. The engine may not restart after the idling stop feature (i-stop) turns off the engine due to a software issue.
Risk and remedy
Remedy: Dealers will reprogram the powertrain control module (PCM) and the battery energy control module (BECM) software, free of charge. Owner notification letters were mailed December 19, 2024. Owners may contact Mazda customer service at 1-800-222-5500 Option 6. Mazda's number for this recall is 7024J.
Mazda North American Operations (Mazda) is recalling certain 2024-2025 CX-90 and 2025 CX-70 vehicles equipped with a Dash Electrical Supply Unit (ESU). During vehicle startup, the defroster, seat belt warning, 360° view monitor functions, and the PHEV high-voltage battery cooling system may not function properly.
Risk and remedy
Remedy: Dealers will reprogram the Dash ESU with improved software, free of charge. Owner notification letters were mailed December 18, 2024. Owners may contact Mazda customer service at 1-800-222-5500 Option 6. Mazda's number for this recall is 7124J.
Mazda North American Operations (Mazda) is recalling certain 2024 CX-90 and 2025 CX-70 vehicles. The powertrain control module (PCM) and engine control modules (ECM) software may cause malfunction indicator lights to illuminate and a loss of drive power.
Risk and remedy
Remedy: Dealers will reprogram the PCM and ECM software, free of charge. Owner notification letters were mailed December 19, 2024. Owners may contact Mazda customer service at 1-800-222-5500 Option 6. Mazda's number for this recall is 7024J.
Mazda North American Operations (Mazda) is recalling certain 2024 CX-90 and 2025 CX-70 plug-in hybrid electric vehicles. Improper inverter software may cause the malfunction indicator lights to illuminate, and a loss of drive power may occur while in electric vehicle (EV) mode.
Risk and remedy
Remedy: Dealers will install improved inverter software, free of charge. Owner notification letters were mailed December 19, 2024. Owners may contact Mazda customer service at 1-800-222-5500 Option 6. Mazda's number for this recall is 7024J.
Mazda North American Operations (Mazda) is recalling certain 2024 CX-90 vehicles. The brakes may activate suddenly due to the automatic braking system falsely detecting certain objects while driving.
Risk and remedy
Remedy: Dealers will reprogram the vehicle control module (VCM) with updated software, free of charge. Owner notification letters were mailed July 12, 2024. Owners may contact Mazda customer service at 1-800-222-5500 Option 6. Mazda's number for this recall is 6724E.
Mazda North America Operations (Mazda) is recalling certain 2024 CX-90 vehicles. An assembly issue with the worm gear in the steering system may result in a sudden loss of power steering assist.
Risk and remedy
Remedy: Dealers will replace the spring engaging the worm gear and reapply grease to the gear teeth, free of charge. Owner notification letters were mailed March 6, 2024. Owners may contact Mazda customer service at 1-800-222-5500 Option 6. Mazda's number for this recall is 6524A.
Mazda North American Operations (Mazda) is recalling certain 2024 CX-90 and MAZDA3 vehicles. Due to a software error, the rearview, front, and/or side camera images may not appear on the display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Risk and remedy
Remedy: Dealers will update the view monitor control module software, free of charge. Owner notification letters were mailed December 20, 2023. Owners may contact Mazda customer service at 1-800-222-5500 Option 6. Mazda's number for this recall is 6223J.
Mazda North American Operations (Mazda) is recalling certain 2024 CX-90 plug-in hybrid electric (PHEV) vehicles. Due to a software error, the engine and electric motor may shut down unexpectedly, which can result in a loss of drive power.
Risk and remedy
Remedy: Dealers will update the powertrain control module and engine control module software, free of charge. Owner notification letters were mailed December 20, 2023. Owners may contact Mazda customer service at 1-800-222-5500 Option 6. Mazda's number for this recall is 6323J.
Mazda North American Operations (Mazda) is recalling certain 2024 CX-90 vehicles. Software in the Approaching Vehicle Audible System (AVAS) Information Sound Box (ISB) amplifier may be missing, which can cause inaccurate, external pedestrian warning sounds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 141, "Minimum Sound Requirements for Hybrid Electric Vehicles."
Risk and remedy
Remedy: Dealers will update the AVAS ISB amplifier software, free of charge. Owner notification letters were mailed September 18, 2023. Owners may contact Mazda customer service at 1-800-222-5500 Option 6. Mazda's number for this recall is 6123H.
Mazda North American Operations (Mazda) is recalling certain 2024 CX-90 vehicles. Some steering and suspension bolts may be missing or improperly tightened, which can cause the steering intermediate shaft, the front anti-lock brake system wheel speed sensor harnesses, or the front upper control arms to detach, resulting in a loss of vehicle control.
Risk and remedy
Remedy: Dealers will inspect and tighten or replace the steering and suspension bolts, as necessary, free of charge. Owner notification letters were mailed July 14, 2023. Owners may contact Mazda customer service at 1-800-222-5500 Option 6. Mazda's number for this recall is 5923F.
All 11 recalls on the 2024 Mazda CX-90, with the owner complaints on each recalled system
Guide NHTSA has an open investigation on this car. What the investigation stages mean
Questions
What is the most common problem on the 2024 Mazda CX-90?
Sticky steering, with 117 of the 345 complaints. Owners who gave a mileage for it put the median at about 40,000 miles.
At what mileage do 2024 Mazda CX-90 problems start?
Of the 55 complaints that give a mileage, a quarter came by about 15,000 miles and half by about 25,000.
How many 2024 Mazda CX-90 complaints involve a crash, fire or injury?
13 of them (4%). The typical vehicle on this site is at 6%.
Is there a recall for sticky steering on the 2024 Mazda CX-90?
Yes, NHTSA lists 2 recalls on the same system: 23V-429 and 24V-022. Its summary says which failure it covers, and that isn't always the one owners describe.