Diagsheet

2016 Jeep Cherokee · symptom sheet

Transmission jerks, lurches or bangs into gear

  • 53owner reports
  • 50,000median miles
  • 1involved a crash

Newest report Jun 25, 2026 · checked Oct 2, 2026

53 of the 87 reports of transmission shudder on the 2016 Cherokee describe jerking or hard shifts.

Part of Transmission shudders, slips or shifts hard (87 reports)

4 recalls on this systemcovering the 2016 model year
1 crashin 53 reports

Tick what matches of 53 reports

16
38
5
8
10
1

Jerking or hard shifts on other Cherokee years

Report counts are for each model year on its own, so a newer car has had less time to collect them. Model years with too few reports of it for a sheet: 2018, 2020, 2021, 2022.

What this problem usually is

This is the narrower sheet inside transmission shudder for shifts that jerk, lurch or bang. Where the wider sheet also takes in slipping and vibration, these reports are about a shift that arrives too hard: the car lunges forward, or a clunk comes through the floor as it drops into gear.

Read the full explainer · Which cars report it most

What got replaced

Few of these reports name the part that was replaced.

Recalls and investigations

4 recalls on the transmission and drivetrain cover the 2016 model year. A recall on the same system isn't always the same failure, so read the defect text.

23V-302Apr 27, 2023
Power Train:Automatic Transmission

The power transfer unit (PTU) may become damaged and disengage the transmission and differential, resulting in a loss of drive power or loss of park function.

Risk, remedy and owner complaints on recall 23V-302

20V-343Jun 11, 2020
Power Train:Driveline:Differential Unit

Relative movement in the Power Transfer Unit (PTU) between the differential input splines and the transmission output shaft may cause some input spline teeth to wear off, which may eventually cause a loss of engagement between the…

Risk, remedy and owner complaints on recall 20V-343

16V-287May 11, 2016
Power Train:Axle Assembly:Axle Shaft

The left halfshaft may have been incorrectly manufactured causing it to fracture without warning.

Risk, remedy and owner complaints on recall 16V-287

16V-284May 11, 2016
Power Train:Axle Assembly:Axle Shaft

The right halfshaft may have been incorrectly manufactured causing it to fracture without warning.

Risk, remedy and owner complaints on recall 16V-284

All 9 recalls on the 2016 Jeep Cherokee, with the owner complaints on each recalled system

NHTSA investigations into the transmission and drivetrain on the Cherokee

DP02-005opened Apr 25, 2002
Transmission and drivetrain · model years 1991 to 1995

Sudden acceleration. Closed sep 10, 2002.

EA93-025opened Oct 29, 1993
Transmission and drivetrain · model years 1993

Driveshaft/univ.joint fail. Closed nov 25, 1994.

PE93-057opened Jun 14, 1993
Transmission and drivetrain · model years 1989 to 1993

Driveshaft/univ.joint fail. Closed oct 29, 1993.

PE88-001opened Oct 23, 1987
Transmission and drivetrain · model years 1983 to 1988

Fires caused by cltch lk. Closed jan 28, 1988.

None of these investigations covers the 2016 model year.

When it happens

The middle half of failures fell between 20,000 and 84,000 miles, from the 36 reports that gave a mileage.

Complaints by the year NHTSA received them: 2015: 1, 2016: 3, 2017: 4, 2018: 5, 2019: 10, 2020: 3, 2021: 5, 2022: 1, 2023: 5, 2024: 7, 2025: 7, 2026: 21'153'164'175'1810'193'205'211'225'237'247'252'26

What owners wrote

“I was sitting at a red light when the light turned green I hit the gas and I heard clunk truck put it on park got out to check andy car rolled backwards into a man's car then wouldn't go forward or reverse and then after awhile mechanic got there and said the right front axle came undone from the ptu some how”

Filed Aug 23, 2023

Should you keep driving it?

This page can't tell you that. 1 of 53 reports involved a crash. Owners who file are the ones who had a bad experience, and nobody checks their reports. If the problem affects steering, braking, power or a fire risk, treat it as a safety fault and have it inspected before a long or high-speed drive.

File your own report with NHTSA. Complaint counts are how a problem gets an investigation. How reports land on this sheet.

Guide Paid for this repair before a recall covered it? How recall reimbursement works

Other problems on this car