2019 Honda Accord · symptom sheet
Infotainment, screen or backup camera fails
- 37owner reports
- 10,000median miles
- 1involved a crash
Newest report Sep 5, 2026 · checked Oct 2, 2026
201 of the 691 complaints on this car are about the electrical system. 37 of those describe infotainment.
Tick what matches of 37 reports
Infotainment on other Accord years
Report counts are for each model year on its own, so a newer car has had less time to collect them. Model years with too few reports of it for a sheet: 2020, 2023, 2024, 2025, 2026.
What this problem usually is
Screen complaints read like a list of small betrayals. The display goes black or freezes, the backup camera shows nothing when you shift into reverse, CarPlay or Android Auto keeps dropping, or the radio changes volume on its own. Many owners had a software update that didn't fix it. A narrower sheet covers backup camera failures on their own, and another covers screens that freeze.
What got replaced
Owners who name the part that was replaced mention the camera (15 reports), the head unit or screen (14 reports), the software (7 reports) and the module (3 reports).
Recalls and investigations
One recall on the electrical system covers the 2019 model year. A recall on the same system isn't always the same failure, so read the defect text.
A software error may cause intermittent or continuous disruptions in communication between the Body Control Module (BCM) and other components.
All 6 recalls on the 2019 Honda Accord, with the owner complaints on each recalled system
NHTSA investigations into the electrical system on the Accord
Ignition shift interlock. Closed oct 14, 2010, led to recall 10V-364.
Ignition park-shift interlock. Closed jan 5, 2009, led to recall 10V-364.
Ignition-park interlock. Closed feb 2, 2005, led to recall 05V-025.
Ignition-park interlock. Closed jan 13, 2005.
Ignition-park interlock. Closed dec 17, 2003, led to recall 03V-423.
None of these investigations covers the 2019 model year.
When it happens
The middle half of failures fell between 3,330 and 31,000 miles, from the 17 reports that gave a mileage.
Is this a known problem?
The manufacturer has sent NHTSA 3 service bulletins or notices for the 2019 Honda Accord that deal with this problem. Newest first.
Federal rules make a manufacturer send NHTSA a copy of any notice about a defect that goes to more than one dealer or owner. Most of these are service bulletins, the repair instructions manufacturers send to dealers. NHTSA generally leaves safety recall bulletins out of this file, and recalls are listed separately.
American Honda Motor Co., Inc. (AHM) is searching for certain 2018-2022 Accords with customer complaint of Charging System Problem (battery icon) or Auto Engine Idle Stop Problem Lamp coming on the Multi-Information Display (MID).
ServiceNews Article - We have received information from the vendor (Alpine) that display panels are being replaced for cracks on the center display screen.
The audio unit does not respond when the phone button is pressed. Bluetooth does not work, so users cannot make calls, add or delete phones.
What owners wrote
“Infotainment system is not able to connect to any devices will not update system and Bluetooth will not stay on”
Filed Sep 3, 2025
“When the car is in reverse the reverse camera displays what looks like high contrast has been applied. It has a rainbow colors and the picture gets very distorted, especially when its night time or when the camera is facing the sun. It's extremely difficult to see pedestrians or oncoming cars.”
Filed Aug 13, 2025
“The lights on my car have been displaying on and off for two years. I keep being told that it is a battery issue, I replace the battery and months later all of my car lights are back on. The car drives hard, and stalls. Very unsafe.”
Filed Jul 22, 2025
“The backup camera does not work approximately 25% of the time car is put in reverse. This is an ongoing problem and has occurred dozens of times over the last 2 months. The screen is blank except for the guidance lines. There are no warning lamps or alarms during the malfunction. The problem has not been confirmed or inspected by the dealer or other representatives.”
Filed Dec 23, 2024
Should you keep driving it?
This page can't tell you that. 1 of 37 reports involved a crash and 1 people were hurt. Owners who file are the ones who had a bad experience, and nobody checks their reports. If the problem affects steering, braking, power or a fire risk, treat it as a safety fault and have it inspected before a long or high-speed drive.
File your own report with NHTSA. Complaint counts are how a problem gets an investigation. How reports land on this sheet.
Guide Paid for this repair before a recall covered it? How recall reimbursement works
Other problems on this car
- Engine stalls or loses power while driving 104 reports
- Engine overheats or leaks coolant 99 reports
- Brakes grind, pulse or wear early 91 reports
- Brakes on its own (automatic emergency braking) 90 reports
- Check engine light or misfire 89 reports
- Fuel pump failure 65 reports
- Multiple warning lights come on at once 55 reports
- Turbo failure or loss of boost 44 reports
- Engine failure, knocking or rod bearing 43 reports
- Adaptive cruise or lane keeping misbehaves 33 reports
- Forward collision warning goes off or the camera drops out 33 reports
- Airbag warning light or recall 31 reports