2014 GMC Terrain · symptom sheet

Windshield cracks or distorts

49owner reports
94,000median miles
0involved a crash

Newest report Dec 11, 2024 · checked Sep 9, 2026

93 of the 283 complaints on this car are about the windshield and wipers. 49 of those describe windshield. Only stalling is reported more often on this car.

Tick what matches of 49 reports

a crack spread from the edge

insurance or I paid

What got replaced

Owners who name the part that was replaced mention the windshield (49 reports).

Recalls and investigations

One recall on the windshield and wipers covers the 2014 model year. A recall on the same system isn't always the same failure, so read the defect text.

22V-165Mar 17, 2022

Visibility:Windshield Wiper/Washer:Motor

General Motors, LLC (GM) is recalling certain 2014-2015 Chevrolet Equinox and GMC Terrain vehicles. The ball joints in the windshield wiper module may corrode, causing one or both windshield wipers to fail.

Risk and remedy

Risk: Inoperative windshield wipers can reduce visibility in certain driving conditions, increasing the risk of a crash.
Remedy: Dealers will inspect the wiper module, and repair or replace it as necessary, free of charge. Interim owner notification letters informing owners of the safety risk were mailed on April 21, 2022. Owner notification letters were mailed on October 25, 2022. Owners may contact Chevrolet customer service at 1-800-222-1020 and GMC customer service at 1-800-462-8782. GM's number for this recall is N212352530.

NHTSA investigations into the windshield and wipers on the Terrain

EA19-005opened Dec 13, 2019

Visibility · model years 2010 to 2016

Front wiper transmission inoperative. Closed nov 28, 2022, led to recall 22V-165.

NHTSA summary

On December 13, 2019, the Office of Defects Investigation (ODI) upgraded RQ18-002 to an Engineering Analysis (EA19-005) to further assess the MY2010-2016 Chevrolet Equinox and GMC Terrain windshield wiper failures. Due to a prior recall, 16V-582, addressing this issue in the MY2013 subject vehicles, MY2013 was not included in the analysis. To date, ODI had received 998 complaints with allegations of the front windshield wiper failing in adverse whether conditions, while the vehicle was in motion.General Motors (GM) initiated Safety Recall 16V-582 on August 3, 2016 to address windshield wiper failure in the Model Year (MY) 2013 Chevrolet Equinox and GMC Terrain. Failures were attributed to water and debris intruding into the windshield wiper assembly ball joints, leading to excessive wear and eventual detachment of the affected ball joint resulting in loss of windshield wiper function. ODI?s review focused on 2010-2012 and 2014-2016 Equinox and Terrain vehicles. Owners were reporting a high rate of failures of the windshield wiper system. These failures were the same as that addressed by recall 16V-582. ODI's review of data supplied by GM as well as its own confirmed a high failure rate in model years 2014 and 2015. On March 17, 2022, GM filed a defect information report recalling all MY2014-2015 Chevrolet Equinox and GMC Terrain vehicles to remedy the potential failure of the front windshield wiper transmission assembly.General Motors is also conducting a special coverage pro

RQ18-002opened Nov 2, 2018

Visibility · model years 2010 to 2016

Windshield wiper transmission failure. Closed dec 19, 2019.

NHTSA summary

On November 2, 2018, the Office of Defects Investigation (ODI) opened a Recall Query (RQ18-002) to assess the scope of Recall 16V-582.General Motors (GM) initiated Safety Recall 16V-582 on August 3, 2016 to address windshield wiper failure in the Model Year (MY) 2013 Chevrolet Equinox and GMC Terrain. Failures were attributed to water and debris intrusion into the windshield wiper assembly ball joints, leading to excessive wear and eventual detachment of the affected ball joint with an attendant loss of windshield wiper function. The recall remedy addressed these conditions with the installation of an improved windshield wiper motor/transmission assembly and the relocation of a drain hole on the Air Inlet Panel at the base of the windshield.RQ18-002 was opened to assess windshield wiper failure rates in the MY 2010-2012 and MY 2014 - 2016 Equinox and Terrain (subject vehicles).During the course of the investigation, ODI received additional consumer complaint traffic bringing its total to 602 concerning the alleged defect in the subject vehicles. In their December 20, 2018 response to ODI's Information Request (IR) Letter, GM reported 1,303 complaints related to the alleged defect in the subject vehicles. Together, these bodies of data correspond to 1,905 unique Vehicle Identification Numbers (VIN).GM stated the recalled vehicles exhibited double the warranty rate and five times the complaint rate of the subject vehicles and that continuing complaint traffic concerning the all

When it happens

The middle half of failures fell between 73,101 and 110,000 miles, from the 36 reports that gave a mileage.

115

317

418

1019

620

1121

1222

123

124

What owners wrote

“The actuator that controls the blend door / recirculation door (moves the air from defrost to floor to vent) does not last more than a year in my vehicle. I see on the GMC Terrain forums that it is a common problem. It is a danger when defrost is needed on the windshield, and it doesn't work.”
Filed Sep 21, 2022

“Windshield wipers stopped working during heavy rainfall. No warning signs, were working fine, and then just stopped. Fortunately I was traveling at a manageable rate of speed given the weather conditions & lack of daylight. Appears this is a known issue for multiple GMC models.”
Filed Sep 23, 2021

“During a rainstorm the wiper blades became stuck after regular use. It was then discovered by a technician the transmission/linkage arm (plastic) broke off and possible windshield wiper motor failure. No warning signs were given to anticipate this failure.”
Filed Sep 18, 2021

“Driving and there was a thump and the right windshield wiper arm came to a stop in the middle of my windshield and would no longer work during a downpour.”
Filed Jul 28, 2021

Should you keep driving it?

This page can't tell you that. 0 of 49 reports involved a crash. Owners who file are the ones who had a bad experience, and nobody checks their reports. If the problem affects steering, braking, power or a fire risk, treat it as a safety fault and have it inspected before a long or high-speed drive.

File your own report with NHTSA. Complaint counts are how a problem gets an investigation.