Diagsheet

2015 GMC Terrain · symptom sheet

Windshield cracks or distorts

  • 74owner reports
  • 69,000median miles
  • $350median quote
  • 0involved a crash

Newest report Nov 28, 2022 · checked Sep 9, 2026

133 of the 297 complaints on this car are about the windshield and wipers. 74 of those describe windshield, which makes it the most reported problem on the 2015 Terrain.

Tick what matches of 74 reports

5
11
8

What got replaced

Owners who name the part that was replaced mention the windshield (74 reports).

Recalls and investigations

One recall on the windshield and wipers covers the 2015 model year. A recall on the same system isn't always the same failure, so read the defect text.

22V-165Mar 17, 2022
Visibility:Windshield Wiper/Washer:Motor

General Motors, LLC (GM) is recalling certain 2014-2015 Chevrolet Equinox and GMC Terrain vehicles. The ball joints in the windshield wiper module may corrode, causing one or both windshield wipers to fail.

Risk and remedy
Risk: Inoperative windshield wipers can reduce visibility in certain driving conditions, increasing the risk of a crash.
Remedy: Dealers will inspect the wiper module, and repair or replace it as necessary, free of charge. Interim owner notification letters informing owners of the safety risk were mailed on April 21, 2022. Owner notification letters were mailed on October 25, 2022. Owners may contact Chevrolet customer service at 1-800-222-1020 and GMC customer service at 1-800-462-8782. GM's number for this recall is N212352530.

NHTSA investigations into the windshield and wipers on the Terrain

EA19-005opened Dec 13, 2019
Visibility · model years 2010 to 2016

Front wiper transmission inoperative. Closed nov 28, 2022, led to recall 22V-165.

NHTSA summary
On December 13, 2019, the Office of Defects Investigation (ODI) upgraded RQ18-002 to an Engineering Analysis (EA19-005) to further assess the MY2010-2016 Chevrolet Equinox and GMC Terrain windshield wiper failures. Due to a prior recall, 16V-582, addressing this issue in the MY2013 subject vehicles, MY2013 was not included in the analysis. To date, ODI had received 998 complaints with allegations of the front windshield wiper failing in adverse whether conditions, while the vehicle was in motion.General Motors (GM) initiated Safety Recall 16V-582 on August 3, 2016 to address windshield wiper failure in the Model Year (MY) 2013 Chevrolet Equinox and GMC Terrain. Failures were attributed to water and debris intruding into the windshield wiper assembly ball joints, leading to excessive wear and eventual detachment of the affected ball joint resulting in loss of windshield wiper function. ODI?s review focused on 2010-2012 and 2014-2016 Equinox and Terrain vehicles. Owners were reporting a high rate of failures of the windshield wiper system. These failures were the same as that addressed by recall 16V-582. ODI's review of data supplied by GM as well as its own confirmed a high failure rate in model years 2014 and 2015. On March 17, 2022, GM filed a defect information report recalling all MY2014-2015 Chevrolet Equinox and GMC Terrain vehicles to remedy the potential failure of the front windshield wiper transmission assembly.General Motors is also conducting a special coverage pro
RQ18-002opened Nov 2, 2018
Visibility · model years 2010 to 2016

Windshield wiper transmission failure. Closed dec 19, 2019.

NHTSA summary
On November 2, 2018, the Office of Defects Investigation (ODI) opened a Recall Query (RQ18-002) to assess the scope of Recall 16V-582.General Motors (GM) initiated Safety Recall 16V-582 on August 3, 2016 to address windshield wiper failure in the Model Year (MY) 2013 Chevrolet Equinox and GMC Terrain. Failures were attributed to water and debris intrusion into the windshield wiper assembly ball joints, leading to excessive wear and eventual detachment of the affected ball joint with an attendant loss of windshield wiper function. The recall remedy addressed these conditions with the installation of an improved windshield wiper motor/transmission assembly and the relocation of a drain hole on the Air Inlet Panel at the base of the windshield.RQ18-002 was opened to assess windshield wiper failure rates in the MY 2010-2012 and MY 2014 - 2016 Equinox and Terrain (subject vehicles).During the course of the investigation, ODI received additional consumer complaint traffic bringing its total to 602 concerning the alleged defect in the subject vehicles. In their December 20, 2018 response to ODI's Information Request (IR) Letter, GM reported 1,303 complaints related to the alleged defect in the subject vehicles. Together, these bodies of data correspond to 1,905 unique Vehicle Identification Numbers (VIN).GM stated the recalled vehicles exhibited double the warranty rate and five times the complaint rate of the subject vehicles and that continuing complaint traffic concerning the all

What owners paid

6 of the 74 reports quote a price. Each dot is one quote. The middle half runs $259 to $400.

$259$350$400
$0k$2k$4k$6k$8k

When it happens

The middle half of failures fell between 58,000 and 88,000 miles, from the 51 reports that gave a mileage.

115
116
217
618
1619
1220
1121
2522

What owners wrote

“Hello I have 2 active safety recalls for my GMC Terrain 2015 that the manufacturer does not want to repair as well as the dealership where I bough from it is Headlamp VeIling Glare (NHTSA # 22V137) Windshield Wiper Failure ( NHTSA # 22V165 ) my car is paid off, and I want to listed as a Host and I can't until this is fixed can you please help Thanks Olga”

Filed Aug 24, 2022

“Windshield wipers stopped working during rain storm on 5/17/2022 while driving with grandchildren in vehicle. This was a very dangerous occasion. No service center will inspect this free of charge. No warning lights were prompted.”

Filed May 16, 2022

“The windshield wiper motor arm disconnects from the wiper arm making the windshield wipers inoperable. It has happened to my car several times.”

Filed Mar 7, 2022

“I was driving home last evening in the rain and with no warning my windshield wipers quit working. My visibility was severely impaired and this could have caused a very serious accident.”

Filed Feb 4, 2022

Should you keep driving it?

This page can't tell you that. 0 of 74 reports involved a crash. Owners who file are the ones who had a bad experience, and nobody checks their reports. If the problem affects steering, braking, power or a fire risk, treat it as a safety fault and have it inspected before a long or high-speed drive.

File your own report with NHTSA. Complaint counts are how a problem gets an investigation.

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