2019 Dodge Journey · symptom sheet
Backup camera goes black or freezes
- 34owner reports
- 80,329median miles
- 2involved a crash
Newest report Aug 16, 2026 · checked Oct 2, 2026
34 of the 46 reports of infotainment on the 2019 Journey describe backup camera failure.
Part of Infotainment, screen or backup camera fails (46 reports)
Tick what matches of 34 reports
Backup camera failure on other Journey years
Report counts are for each model year on its own, so a newer car has had less time to collect them. Model years with too few reports of it for a sheet: 2014, 2015, 2016, 2017.
What got replaced
Owners who name the part that was replaced mention the camera (34 reports) and the head unit or screen (16 reports).
Recalls and investigations
One recall on other covers the 2019 model year. A recall on the same system isn't always the same failure, so read the defect text.
Cracks in the microprocessor may cause the vehicle's rearview camera image not to display properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility.
The recall on the 2019 Dodge Journey, with the owner complaints on each recalled system
NHTSA investigations into other on the Journey
Back up camera failure. Closed sep 26, 2025, led to recall 25E-052.
Totally integrated power module failure. Closed jul 24, 2015.
When it happens
Too few of these reports state a mileage to give a range.
What owners wrote
“My rear view camera shows a black screen when the vehicle is put in reverse. It is not a fuse problem. That has been checked. I have resorted to âthe old fashioned wayâ of looking behind either side when backing up. Itâs just terrifying because you canât see all that the rear view camera shows and since itâs not working I donât get the noise alerts when getting close to something”
Filed Aug 16, 2026
“The backup camera does not display correctly. When the car is put in reverse we get a picture of a camera with a line through it. This problem is very similar to what is in recall 59c but does not include our vin number.”
Filed May 30, 2026
“Rear backup camera is consistently distorted, inverted, or has a black or blue screen.”
Filed May 27, 2026
“My windows wonât open up or close also my passenger door is the only one that can open and close the rest of the doors. My cruise control isnât working, the back up camera isnât working at all”
Filed Oct 20, 2025
Should you keep driving it?
This page can't tell you that. 2 of 34 reports involved a crash. Owners who file are the ones who had a bad experience, and nobody checks their reports. If the problem affects steering, braking, power or a fire risk, treat it as a safety fault and have it inspected before a long or high-speed drive.
File your own report with NHTSA. Complaint counts are how a problem gets an investigation. How reports land on this sheet.
Guide Paid for this repair before a recall covered it? How recall reimbursement works