2018 Dodge Journey · symptom sheet
Backup camera goes black or freezes
- 48owner reports
- 61,200median miles
- 0involved a crash
Newest report Aug 16, 2026 · checked Oct 2, 2026
48 of the 72 reports of infotainment on the 2018 Journey describe backup camera failure.
Part of Infotainment, screen or backup camera fails (72 reports)
Tick what matches of 48 reports
Backup camera failure on other Journey years
Report counts are for each model year on its own, so a newer car has had less time to collect them. Model years with too few reports of it for a sheet: 2014, 2015, 2016, 2017.
What got replaced
Owners who name the part that was replaced mention the camera (48 reports) and the head unit or screen (26 reports).
Recalls and investigations
4 recalls on the electrical system cover the 2018 model year. A recall on the same system isn't always the same failure, so read the defect text.
The powertrain control module may be equipped with a voltage regulator chip in the circuit board that may fail, causing a stall or a no start condition.
When reverse gear has been selected, the rear camera view may not be fully visible within two seconds.
The backup camera may experience a loss of image display while backing up. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."
These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging.
All 6 recalls on the 2018 Dodge Journey, with the owner complaints on each recalled system
NHTSA investigations into the electrical system on the Journey
Back up camera failure. Closed sep 26, 2025, led to recall 25E-052.
Totally integrated power module failure. Closed jul 24, 2015.
When it happens
The middle half of failures fell between 55,346 and 77,700 miles, from the 10 reports that gave a mileage.
What owners wrote
“The factory-installed ParkView rear backup camera on my 2018 Dodge Journey is suffering from an intermittent, severe component failure. The video display randomly flips completely upside down while reversing. Frequently, the system fails entirely, leaving a completely blank or black screen on the center infotainment console.”
Filed Aug 16, 2026
“The backup camera went off for several days. There was an error message on the rearview mirror. The camera picture eventually came back on, but the camera is now pointing at my bumper. I cannot see behind my car anymore and I can no longer use it to see while backing up.”
Filed Aug 7, 2026
“Loss of Visibility in Backup Camera When in reverses the camera will come on then go fuzzy then go out and displays a camera in orange with an orange line going though it”
Filed Aug 5, 2026
“Back up camera works sometimes and sometimes it doesnât. The screen is either black with a orange camera with a orange line going through it or it works and the picture of blinking then goes black”
Filed Jul 15, 2026
Should you keep driving it?
This page can't tell you that. 0 of 48 reports involved a crash. Owners who file are the ones who had a bad experience, and nobody checks their reports. If the problem affects steering, braking, power or a fire risk, treat it as a safety fault and have it inspected before a long or high-speed drive.
File your own report with NHTSA. Complaint counts are how a problem gets an investigation. How reports land on this sheet.
Guide Paid for this repair before a recall covered it? How recall reimbursement works
Other problems on this car
- Brakes grind, pulse or wear early 25 reports