2019 Dodge Grand Caravan · symptom sheet
Sliding door won't open, close or latch
- 54owner reports
- 72,000median miles
- $1,000median quote
- 0involved a crash
Newest report Jul 10, 2026 · checked Sep 29, 2026
132 of the 241 complaints on this car are about the electrical system. 54 of those describe sliding door failure, which makes it the most reported problem on the 2019 Grand Caravan.
Tick what matches of 54 reports
Sliding door failure on other Grand Caravan years
Report counts are for each model year on its own, so a newer car has had less time to collect them. Model years with too few reports of it for a sheet: 2014.
What this problem usually is
Owners in this group describe a minivan or van sliding door that won't open, won't close all the way, or won't unlock, usually with a buzz or a grind from inside the door. A smaller share say the door kept closing on a hand or a child.
What got replaced
Owners who name the part that was replaced mention the door lock actuator (23 reports), the latch (4 reports) and the sliding door motor (3 reports).
Recalls and investigations
One recall on the electrical system covers the 2019 model year. A recall on the same system isn't always the same failure, so read the defect text.
Please refer to Rollx's recall report for specific model year information. The retractors may not lock, preventing the wheelchair from being properly secured.
All 4 recalls on the 2019 Dodge Grand Caravan, with the owner complaints on each recalled system
NHTSA investigations into the electrical system on the Grand Caravan
Sliding doors inoperative. Closed jul 22, 2022.
Totally integrated power module failure. Closed jul 24, 2015.
Loss of headlight illumination. Closed nov 29, 2012.
Fleet vehicle recall completion audit. Closed dec 28, 2015.
Loss of headlight illumination. Closed sep 13, 2011.
Headlight malfunction. Closed may 2, 2006.
Headlight malfunction. Closed jun 1, 2005.
Power liftgate latch. Closed apr 7, 2005, led to recall 05V-134.
Power liftgate latch. Closed nov 22, 2004.
Speaker fire in the rear of the vehicle. Closed nov 5, 2004, led to recall 04V-531.
Air bag clockspring. Closed nov 22, 2002, led to recall 02V-293.
Rear liftgate support. Open, led to recall 97V-079.
Air bag circuit/windshield wiper motor. Closed mar 17, 1998.
Liftgate latches. Closed oct 25, 1995.
None of these investigations covers the 2019 model year.
What owners paid
7 of the 54 reports quote a price. Each dot is one quote. The middle half runs $1,000 to $1,600.
When it happens
The middle half of failures fell between 50,000 and 96,000 miles, from the 14 reports that gave a mileage.
Is this a known problem?
The manufacturer has sent NHTSA 1 service bulletin or notice for the 2019 Dodge Grand Caravan that deal with this problem. Newest first.
Federal rules make a manufacturer send NHTSA a copy of any notice about a defect that goes to more than one dealer or owner. Most of these are service bulletins, the repair instructions manufacturers send to dealers. NHTSA generally leaves safety recall bulletins out of this file, and recalls are listed separately.
Sliding Door Lock(s) Inoperable Warranty Extension XV1 The customer may describe one or more of the following: ● Either one or both of the sliding door locks do not function.
What owners wrote
“While car is in drive, side electric doors try and open on their own. Vehicle tells you this action cannot be completed until car is in park. When placing car in park, the passenger sliding door automatically opens. Battery is being drained and while car is off, front control panel is clicking intermittently and the cluster dials are moving, drawing power.”
Filed Mar 24, 2024
“On 2019 Dodge Grand Caravan the side sliding door does not lock. When van is locked, the side sliding door can be opened from the outside (similar issue was reported on 2016 models) while van is supposedly locked. Safety and theft problem.”
Filed Dec 6, 2023
“On my 2019 dodge grand caravan the sliding door, drivers side, became locked and would not open at all. Now Iâm stuck with being unable to roll that window down without it malfunctioning completely open and shut. Then the passenger side door became stuck/locked and will not open.”
Filed Oct 17, 2023
“The power rear door on the passenger side is stuck in the closed position. Can not be manually opened or opened with the button. It can not be unlocked. This is an issue in an accident. This makes it increasingly difficult for passengers to get out of the vehicle in an emergency. This has been a problem ever since Dodge introduced the power sliding doors on their vans.”
Filed Jan 4, 2023
Should you keep driving it?
This page can't tell you that. 0 of 54 reports involved a crash. Owners who file are the ones who had a bad experience, and nobody checks their reports. If the problem affects steering, braking, power or a fire risk, treat it as a safety fault and have it inspected before a long or high-speed drive.
File your own report with NHTSA. Complaint counts are how a problem gets an investigation. How reports land on this sheet.
Guide Paid for this repair before a recall covered it? How recall reimbursement works
Other problems on this car
- Check engine light or misfire 33 reports
- Seat belt or seat problems 28 reports