2018 Chrysler Pacifica Plug-in Hybrid · symptom sheet
Hybrid or EV system warning, loss of power
- 118owner reports
- 19,475median miles
- 1involved a crash
Newest report Jun 5, 2025 · checked Oct 2, 2026
189 of the 223 complaints on this car are about the hybrid system. 118 of those describe hybrid system, which makes it the most reported problem on the 2018 Pacifica Plug-in Hybrid.
Tick what matches of 118 reports
Hybrid system on other Pacifica Plug-in Hybrid years
Report counts are for each model year on its own, so a newer car has had less time to collect them.
What this problem usually is
These reports come from hybrid, plug-in and electric vehicle owners whose car put up a system warning and lost power, sometimes dropping into a reduced-power mode on the road. Others describe a car that won't charge, a high-voltage battery or inverter replacement, or a problem that turned out to be the ordinary 12-volt battery all along.
What got replaced
Owners who name the part that was replaced mention the charger or port (16 reports), the inverter (6 reports), the 12V battery (6 reports) and the drive unit (4 reports).
Recalls and investigations
2 recalls on the hybrid system cover the 2018 model year. A recall on the same system isn't always the same failure, so read the defect text.
The battery pack may cause a vehicle fire when parked, even with the ignition in the "Off" position.
The powertrain control module may be equipped with a voltage regulator chip in the circuit board that may fail, causing a stall or a no start condition.
NHTSA investigations into the hybrid system on the Pacifica Plug-in Hybrid
Intermittent loss of electric power steering. Open.
Electrical arcing and thermal events, potentially leading to fires, while utilizing enel x way usa, llc's juicebox residential charger.. Closed jun 5, 2025.
Loss of motive power due to an internal wiring connector short.. Open.
Ignition-off high voltage battery fire (remedy effectiveness of recall 22v-077). Open, led to recall 26V-362.
Transmission fault leading to loss of motive power. Closed mar 27, 2024, led to recall 23V-010.
When it happens
The middle half of failures fell between 4,900 and 48,000 miles, from the 35 reports that gave a mileage.
Is this a known problem?
The manufacturer has sent NHTSA 6 service bulletins or notices for the 2018 Chrysler Pacifica Plug-in Hybrid that deal with this problem. Newest first.
Federal rules make a manufacturer send NHTSA a copy of any notice about a defect that goes to more than one dealer or owner. Most of these are service bulletins, the repair instructions manufacturers send to dealers. NHTSA generally leaves safety recall bulletins out of this file, and recalls are listed separately.
Battery Pack Control Module (BPCM) Update Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must SYMPTOM: exhibit/set the following Diagnostic Trouble Code (DTC): ● U0412-00 - Invalid Data Received From Battery Energy ...
Flash: Hybrid Control Processor (HCP) / Auxiliary Hybrid Control Processor (AHCP) Updates Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): ...
Flash: Auxiliary Hybrid Control Processor (AHCP) / Customers **must** experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle **must** SYMPTOM: exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): ● **P0E15-00 - ...
High Voltage Battery Pack Replacement XT1 Warranty Extension Customers may experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle may exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): ● P0EDD-00 - Hybrid/EV Battery ...
2 more on the 2018 Chrysler Pacifica Plug-in Hybrid page.
What owners wrote
“Warning message stating "stop safely, vehicle will shut off soon", which is followed by loss of power and vehicle will only go about 30 MPH. There is an open investigation according to the NHTS website, NHTSA Action Number: RQ24004. Loss of motive power due to an internal wiring connector short. Dealer says that the fix is to replace the Power Inverter module (PIM), for which we are waiting for the part.”
Filed Apr 23, 2024
“Pull into garage with <1% hybrid battery. Pressed the power button and the Pacifica threw an error about servicing the transmission and it would not disconnect the power to shut off the vehicle. Opened the hood and disconnected the 12v battery to complete remove electric from the system. The van completed a shutdown. Reconnected the 12v battery and closed the hood. Car returned to working conditions.”
Filed Oct 2, 2023
Should you keep driving it?
This page can't tell you that. 1 of 118 reports involved a crash and 4 people were hurt. Owners who file are the ones who had a bad experience, and nobody checks their reports. If the problem affects steering, braking, power or a fire risk, treat it as a safety fault and have it inspected before a long or high-speed drive.
File your own report with NHTSA. Complaint counts are how a problem gets an investigation. How reports land on this sheet.
Guide Hybrid warning on the dash? Hybrid and EV battery complaints explained
Other problems on this car
- Engine stalls or loses power while driving 46 reports
- Battery dies or the car will not start 34 reports
- Check engine light or misfire 27 reports