Second generation (facelift)
2018 Chrysler 300
The most reported problem on the 2018 Chrysler 300 is infotainment, with 91 complaints, usually around 60,000 miles.
- 153owner complaints
- 4recalls
- 6involved a crash
- 22,000median miles at failure
Newest report Aug 27, 2026 · checked Oct 2, 2026
What is your 300 doing?
Each one opens a sheet built from the owner reports of that problem on the 2018 model year.
Is the 2018 Chrysler 300 reliable?
The 2018 Chrysler 300 has 153 owner complaints on file with NHTSA, close to the median of 177 for 2018 sedans on this site. Of the 7 300 model years since 2014, it has the 2nd most complaints. Complaint counts rise with sales as well as faults, so read what owners report below before deciding.
At a glance
- Next to the 2017 and 2019
- The 2018 stands out from the model years on either side. It draws 17 complaints for each year on the road, while the 2017 draws 8 and the 2019 8.
- Top problem
- One problem takes up much of the file: infotainment, named in 91 of the 153 complaints (59%). A quarter of the 13 owners who gave a mileage for infotainment saw it by about 35,000 miles, and half by about 60,000.
- Crash, fire and injury reports
- 6 of the 153 complaints (4%) report a crash, a fire or an injury, a little under the 6% typical of vehicles on this site. Counted separately (one report can carry more than one), 6 reports mention a crash and 7 people were hurt. The most crash reports, 3 of 6, fall under airbag.
- Recalls behind the top problems
- Infotainment, the one problem here with enough reports to check, has a recall on the same system (18V-332 and 18V-524). A recall on the same system doesn't always cover the failure owners describe, so compare its summary with the complaints.
- When owners filed
- Filings peaked in 2022 at 37 and have dropped every year since, to 12 in 2025. So far in 2026, 4 more have come in.
When each problem shows up
Each bar covers the middle half of the mileages owners reported for that problem. A quarter saw it earlier, a quarter later. The tick is the median. Most reported: infotainment, screen or backup camera fails, 91 complaints.
middle half of reports, median tick. The heavier grey bars have 75 or more reports.
Behind you
Around your mileage
Ahead of you
How this compares
153 complaints is 1.8 times fewer than the median 2018 model on this site and about the median for a 2018 sedan. Among the 2 300 model years here it ranks 2nd for complaints. Counts follow sales volume as much as reliability, so a truck that sells 700,000 a year draws more reports than a sedan that sells 200,000.
Service bulletins for the 2018 Chrysler 300
Chrysler filed 225 bulletins and other notices with NHTSA that list the 2018 Chrysler 300. 21 of them deal with a problem owners have reported on this car. Newest first.
Federal rules make a manufacturer send NHTSA a copy of any notice about a defect that goes to more than one dealer or owner. Most of these are service bulletins, the repair instructions manufacturers send to dealers. NHTSA generally leaves safety recall bulletins out of this file, and recalls are listed separately.
Infotainment, screen or backup camera fails 15 bulletins · 91 complaints
Active Diagnostic Trouble Code (DTC) B1A10-00, B1A11-00, B1A12- 00, B1A13-00-, B1A14-00, B1A15-00, B1A16-00, and B1A17-00 in The Radio Frequency Hub (RFH)
SOS and Assistance Call Not Working After Radio Exchange Unit Installed
13 more on this problem
Apple CarPlay Does Not Work Or Not Connecting
Radio Remained On After Ignition Is Switched Off, Dead Battery From Excessive Radio Current Draw
UAS and UCS Radio Enhancements Customers may experience one or more of the following: **Wi-Fi hotspot connection failure. Speaker popping, crackle noise during Voice Recognition (VR) response and navigation guidance.
UAQ and UCQ Radio Enhancements Customers may experience one or more of the following: ? **Wi-Fi hotspot connection failure. ? Speaker popping, crackle noise during Voice Recognition (VR) response and navigation guidance.
Connected Services Will Not Work After Radio Replacement
UAS and UCS Radio Enhancements This bulletin involves inspecting and if required, updating the radio software level to 39.5 Customers may experience one or more of the following: Performance control home screen shows "Norm" mode for engine/transmission even ...
Radio Reboot Continually
USB PORT Media Hub For Android Auto and Apple Carplay issues, do not replace this part. Android Auto and Apple Carplay applications may not operate with the vehicle if an aftermarket cable is being used.
Apple Carplay Inoperative Or Not Working, Phone Not Pairing, Carplay Lockup, Freeze or Audio Concerns
Remote Phone App Does Not Communicate With Vehicle Radio
Plus 3 older ones not listed here.
A/C blows warm or the compressor fails 4 bulletins · 49 complaints
Air Suspension Components Star Parts Catalog has been updated to show individual service parts for the compressor assembly. This will allow service technicians to repair the root cause without over repairing the system.
Flash: HVAC System Enhancement This bulletin involves reprogramming the Heating Ventilation Air Conditioning (HVAC)Module with new software.
2 more on this problem
ACTUATOR, A/C and Heater Before replacing HVAC actuator, please contact either Thomas Conway (248) 635-7090 or Paul Aquino (248) 854-4819. Engineering is looking to gather infomation on fail mode and customer concern.
A/C Pressure Transducer A/C inoperative and diagnosis leads to pressure transducer. Call Steve Rice at cell (248) 867-0061 before replacing the pressure transducer. If no response in 15 minutes, please proceed with repair.
Infotainment screen freezes or goes black 1 bulletin · 7 complaints
UAQ and UCQ Radio Enhancements This bulletin involves inspecting and if required, updating the radio software level to 39.5 Customers may experience one or more of the following: Intermittent, black radio display screen. Intermittent, radio freezes.
Wheel bearing, tires or wheels 1 bulletin · 5 complaints
Volume Uncontrollable Or Stuck On High
Complaints filed by year
37 complaints came in 2022, 2.2 times the year before. Owners file in waves when a problem gets press or an investigation, so a spike measures attention as much as failures.
Recalls that include the 2018 Chrysler 300
Whether your car is included depends on its VIN. Check yours at nhtsa.gov/recalls.
Chrysler (FCA US, LLC) (Stellantis) is recalling certain 2018-2021 Dodge Charger and Chrysler 300 vehicles. The right and left side curtain air bag inflators may rupture due to a manufacturing defect.
Risk and remedy
Remedy: Dealers will replace both side curtain air bags, free of charge. Owner notification letters were mailed beginning February 20, 2025. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 19B.
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Renegade, Compass and Grand Cherokee, RAM 1500 and Promaster, Fiat 500x, Dodge Journey, Challenger, Charger and Durango and Chrysler 300x vehicles, 2017-2018 Jeep Wrangler, Dodge Grand Caravan and Chrysler Town and Country vehicles and 2018-2019 Jeep Cherokee and 2018 Chrysler Pacifica and Pacifica Hybrid vehicles. The powertrain control module may be equipped with a voltage regulator chip in the circuit board that may fail, causing a stall or a no start condition.
Risk and remedy
Remedy: Chrysler will notify owners, and dealers will replace the powertrain control module, free of charge. The recall began October 2, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U87.
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
Risk and remedy
Remedy: Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.
Chrysler (FCA US LLC) is recalling certain 2018 Dodge Charger, Durango and Challenger, Jeep Grand Cherokee and Wrangler, Chrysler 300, and RAM 1500 vehicles. An incorrect transmission park lock rod may have been installed in the transmission.
Risk and remedy
Remedy: Chrysler will notify owners, and dealers will install the correct park lock rod, free of charge. The recall began June 28, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U43.
All 4 recalls on the 2018 Chrysler 300, with the owner complaints on each recalled system
Guide Buying one used? How to research one car’s history before you pay
Questions
What is the most common problem on the 2018 Chrysler 300?
Infotainment, with 91 of the 153 complaints. Owners who gave a mileage for it put the median at about 60,000 miles.
At what mileage do 2018 Chrysler 300 problems start?
Of the 45 complaints that give a mileage, a quarter came by about 15,000 miles and half by about 22,000.
Is the 2018 Chrysler 300 better or worse than the 2017 and 2019?
Counted per year on the road, the 2018 has more complaints than both the 2017 and the 2019: 17 a year against 8 and 8.
How many 2018 Chrysler 300 complaints involve a crash, fire or injury?
6 of them (4%). The typical vehicle on this site is at 6%.
Is there a recall for infotainment on the 2018 Chrysler 300?
Yes, NHTSA lists 2 recalls on the same system: 18V-332 and 18V-524. Its summary says which failure it covers, and that isn't always the one owners describe.