Second generation
2024 Chevrolet Trax
The most reported problem on the 2024 Chevrolet Trax is infotainment, with 39 complaints, usually around 25,000 miles.
- 174owner complaints
- 1recalls
- 9involved a crash
- 28,000median miles at failure
Newest report Sep 27, 2026 · checked Oct 2, 2026
What is your Trax doing?
Each one opens a sheet built from the owner reports of that problem on the 2024 model year.
Is the 2024 Chevrolet Trax reliable?
The 2024 Chevrolet Trax has 174 owner complaints on file with NHTSA, close to the median of 148 for 2024 SUVs on this site. Of the 10 Trax model years since 2015, it has the most complaints. Complaint counts rise with sales as well as faults, so read what owners report below before deciding.
At a glance
- Next to other model years
- No model year next to the 2024 has enough complaints (at least 10) to compare it with.
- Top problem
- Infotainment leads with 39 of the 174 complaints (22%), ahead of engine failure at 28. A quarter of the 12 owners who gave a mileage for infotainment saw it by about 16,000 miles, and half by about 25,000.
- Crash, fire and injury reports
- 17 of the 174 complaints (10%) report a crash, a fire or an injury. The typical vehicle on this site sits at 6%, so this one runs well above it. Counted separately (one report can carry more than one), 9 reports mention a crash, 7 mention a fire and 17 people were hurt. The most crash reports, 5 of 9, fall under airbag.
- Recalls behind the top problems
- Infotainment has a recall on the same system (23V-744). Engine failure has none. A recall on the same system doesn't always cover the failure owners describe, so compare its summary with the complaints.
- When owners filed
- Complaints are still climbing. 2025 brought 53, the most of any year so far. So far in 2026, 56 more have come in.
When each problem shows up
Each bar covers the middle half of the mileages owners reported for that problem. A quarter saw it earlier, a quarter later. The tick is the median. Most reported: infotainment, screen or backup camera fails, 39 complaints.
middle half of reports, median tick. The heavier grey bars have 75 or more reports.
Behind you
Around your mileage
Ahead of you
How this compares
174 complaints is 1.2 times the median 2024 model on this site and 1.2 times the median 2024 SUV. Among the 6 Trax model years here it ranks 1st for complaints. Counts follow sales volume as much as reliability, so a truck that sells 700,000 a year draws more reports than a sedan that sells 200,000.
Service bulletins for the 2024 Chevrolet Trax
Chevrolet filed 425 bulletins and other notices with NHTSA that list the 2024 Chevrolet Trax. 26 of them deal with a problem owners have reported on this car. Newest first.
Federal rules make a manufacturer send NHTSA a copy of any notice about a defect that goes to more than one dealer or owner. Most of these are service bulletins, the repair instructions manufacturers send to dealers. NHTSA generally leaves safety recall bulletins out of this file, and recalls are listed separately.
Infotainment, screen or backup camera fails 6 bulletins · 39 complaints
This service bulletin provides repair information to correct a customer concern of software related issues with release of Radio Software Version 169.3.
A new radio software update, version C157/C158, was released to service vehicles equipped with Infotainment system RPO IOR to correct conditions of radio software related issues.
4 more on this problem
This Preliminary information communicates to a technician the steps necessary to correct a cruise control or intellibeam inoperative condition after front camera replacement.
This service bulletin provides repair information to correct a customer concern of Unwanted Vibration or Booming Noise Heard Through Speakers for IOR Radios only.
This technical bulletin provides repair information to correct a customer concern of Service Front Camera Message Intermittently Displayed on the DIC.
'(There may be future updates under this same release number.) Your vehicle keeps getting better. This software update includes the following if your vehicle is equipped: Refinements: ⢠Updates made to the center display and instrument cluster to help ...
Engine stalls or loses power while driving 1 bulletin · 20 complaints
This Preliminary information communicates to the technician a diagnostic tip, to inspect the negative battery cable if they encounter an intermittent no crank/start or stall condition.
Check engine light or misfire 6 bulletins · 16 complaints
This service bulletin provides a procedure to fix an oil leak from a porous area at the cylinder head and how to fix it so that the engine does not have to be replaced.
This Preliminary information communicates to the dealers information related to potential failed engine camshaft cover causing excessive engine oil consumption, blue smoke from the exhaust system at low mileage.
4 more on this problem
This Preliminary information communicates to dealers engine wiring harness inspections and engine oil pump diagnostic testing related to MIL on with P0521.
This service bulletin advises of a new fuel injection cleaner kit used for decarbonizing the intake valves to correct conditions of rough idle, Crank no start, extended crank or misfire, MIL with DTCs, and explains how Top Tier fuels should be used to reduce ...
This service bulletin advises the tech to re-program the ECM to correct a customer concern of the MIL Illuminated w/DTCs P0324 and/or P0116 Set.
This technical bulletin advises of a new fuel injection cleaner kit used for decarbonizing the intake valves to correct conditions of rough idle, Crank no start, extended crank or misfire, MIL with DTCs, and explains how Top Tier fuels should be used to ...
Brakes grind, pulse or wear early 1 bulletin · 12 complaints
This service bulletin provides information for dealers/technicians on a normal characteristic of Brake Pedal - Excessive Click Noise with Slight Press of the Brake Pedal.
Headlights too dim or fail 4 bulletins · 11 complaints
This service bulletin provides information on dark spots in the headlamp pattern when the vehicle is pulled up to a wall or garage.
This service bulletin provides repair information to correct a customer concern of Headlamps, Daytime Running Lamps, and/or Taillamps Flash Off/On.
2 more on this problem
This informational bulletin provides information for dealers/technicians on Headlamp, Tail Lamp, License Lamp or Fog/Driving Lamp Damage.
This informational bulletin provides information on dark spots in the headlamp pattern when the vehicle is pulled up to a wall or garage.
A/C blows warm or the compressor fails 4 bulletins · 7 complaints
This Preliminary information communicates to the technician the repairs direction for addressing a customer concern of no airflow from dash vents when using air conditioning after an extended drive time.
PI to help diagnose A/C concern
2 more on this problem
This service bulletin provides a service procedure to correct customer concerns of Air Conditioning (A/C) Not Working and/or Blows Warm Air.
This Preliminary information communicates the technician the diagnostic steps needed for an accurate diagnosis of a refrigerant leak at the receiver/dryer cap
Windshield wipers stop working 1 bulletin · 6 complaints
This Preliminary information communicates to the technicians the repair direction for windshield wipers inoperative and motor can be heard running.
Transmission shudders, slips or shifts hard 3 bulletins · 5 complaints
This service bulletin advises the technician to verify the latest software to the radio before just replacing the torque converter for the customer concerns of Humming and/or Growling Noise, Transmission Shudder.
This service bulletin provides information on some vehicles that may rock or move slightly forward or rearward while in Park at start up after cold soak. This condition may be accompanied by a clunk noise.
1 more on this problem
This service bulletin provides information on Driveline Clunk Noise and what is acceptable and what is considered normal operation.
Complaints filed by year
56 complaints came in 2026. Owners file in waves when a problem gets press or an investigation, so a spike measures attention as much as failures.
Recalls that include the 2024 Chevrolet Trax
Whether your car is included depends on its VIN. Check yours at nhtsa.gov/recalls.
General Motors, LLC (GM) is recalling certain 2024 Buick Encore GX, Envista, and Chevrolet Trax vehicles. The software in the Virtual Cockpit Unit Module (VCU) may cause the instrument panel display to intermittently go blank at vehicle startup or while driving.
Risk and remedy
Remedy: The VCU software will be updated by a dealer or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed December 4, 2023. Owners may contact Buick customer service at 1-800-521-7300 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is A232424320.
The recall on the 2024 Chevrolet Trax, with the owner complaints on each recalled system
Guide Buying one used? How to research one car’s history before you pay
Questions
What is the most common problem on the 2024 Chevrolet Trax?
Infotainment, with 39 of the 174 complaints. Owners who gave a mileage for it put the median at about 25,000 miles.
At what mileage do 2024 Chevrolet Trax problems start?
Of the 51 complaints that give a mileage, a quarter came by about 11,000 miles and half by about 28,000.
How many 2024 Chevrolet Trax complaints involve a crash, fire or injury?
17 of them (10%). The typical vehicle on this site is at 6%.
Is there a recall for infotainment on the 2024 Chevrolet Trax?
Yes, NHTSA lists a recall on the same system: 23V-744. Its summary says which failure it covers, and that isn't always the one owners describe.