2024 Chevrolet Trax · symptom sheet
Infotainment, screen or backup camera fails
- 38owner reports
- 25,000median miles
- 0involved a crash
Newest report Aug 20, 2026 · checked Sep 9, 2026
92 of the 169 complaints on this car are about the electrical system. 38 of those describe infotainment, which makes it the most reported problem on the 2024 Trax.
Tick what matches of 38 reports
What got replaced
Owners who name the part that was replaced mention the head unit or screen (27 reports), the software (10 reports) and the camera (9 reports).
Recalls and investigations
One recall on the electrical system covers the 2024 model year. A recall on the same system isn't always the same failure, so read the defect text.
General Motors, LLC (GM) is recalling certain 2024 Buick Encore GX, Envista, and Chevrolet Trax vehicles. The software in the Virtual Cockpit Unit Module (VCU) may cause the instrument panel display to intermittently go blank at vehicle startup or while driving.
Risk and remedy
Remedy: The VCU software will be updated by a dealer or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed December 4, 2023. Owners may contact Buick customer service at 1-800-521-7300 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is A232424320.
When it happens
The middle half of failures fell between 16,400 and 37,357 miles, from the 12 reports that gave a mileage.
What owners wrote
“Started car four times with no dashboard lights. The screen was blocked out. No speedometer or anything just black.”
Filed Apr 25, 2025
“Electronic dashboard goes out while driving often and the radio. This has happened on several occasions. This is not safe for my teens.”
Filed Apr 17, 2025
“Sunroof keeps popping up when trying to close it, the radio defaults to original settings and wonât play will only play Apple CarPlay. And the instrument panel was black while driving.”
Filed Mar 11, 2025
“My touch screen and odometer. They periodically go black while driving . This is a safety hazard to me and my family . Yes this affects the safety of my family due to the screens over heating and going black where I canât see speed or anything . Yes the car has been taken to dealer ship for many issues I have had .no it has not only the dealership .no signals at all”
Filed Feb 7, 2025
Should you keep driving it?
This page can't tell you that. 0 of 38 reports involved a crash. Owners who file are the ones who had a bad experience, and nobody checks their reports. If the problem affects steering, braking, power or a fire risk, treat it as a safety fault and have it inspected before a long or high-speed drive.
File your own report with NHTSA. Complaint counts are how a problem gets an investigation.
Other problems on this car
- Engine failure, knocking or rod bearing 28 reports