T1XX (Heavy Duty)
2024 Chevrolet Silverado 2500
The most reported problem on the 2024 Chevrolet Silverado 2500 is brake wear, with 38 complaints.
- 140owner complaints
- 4recalls
- 3involved a crash
- 26,000median miles at failure
Newest report Sep 24, 2026 · checked Oct 2, 2026
What is your Silverado 2500 doing?
Each one opens a sheet built from the owner reports of that problem on the 2024 model year.
Is the 2024 Chevrolet Silverado 2500 reliable?
The 2024 Chevrolet Silverado 2500 has 140 owner complaints on file with NHTSA, close to the median of 161 for 2024 pickups on this site. Of the 12 Silverado 2500 model years since 2014, it has the 2nd most complaints. Complaint counts rise with sales as well as faults, so read what owners report below before deciding.
At a glance
- Next to the 2023
- At 47 complaints for each year on the road, the 2024 runs 4.0 times the 2023 (12). That's the only adjacent model year with enough complaints to set beside it.
- Top problem
- Brake wear leads with 38 of the 140 complaints (27%), ahead of infotainment at 16. Too few of the brake wear reports give a mileage to say when it starts.
- Crash, fire and injury reports
- Only 4 of the 140 complaints (3%) report a crash, a fire or an injury, well under the 6% typical of vehicles on this site. Counted separately (one report can carry more than one), 3 reports mention a crash, 1 mentions a fire and 3 people were hurt.
- Recalls behind the top problems
- No recall on file is on the same system as brake wear. For those, the complaints are all there is.
- When owners filed
- Complaints are still climbing. 2025 brought 57, the most of any year so far. So far in 2026, 26 more have come in.
When each problem shows up
Each bar covers the middle half of the mileages owners reported for that problem. A quarter saw it earlier, a quarter later. The tick is the median. Most reported: brakes grind, pulse or wear early, 38 complaints.
middle half of reports, median tick. The heavier grey bars have 75 or more reports.
Behind you
Around your mileage
Ahead of you
How this compares
140 complaints is about the median for a 2024 model on this site and about the median for a 2024 pickup. Among the 4 Silverado 2500 model years here it ranks 2nd for complaints. Counts follow sales volume as much as reliability, so a truck that sells 700,000 a year draws more reports than a sedan that sells 200,000.
Service bulletins for the 2024 Chevrolet Silverado 2500
Chevrolet filed 850 bulletins and other notices with NHTSA that list the 2024 Chevrolet Silverado 2500. 60 of them deal with a problem owners have reported on this car. Newest first.
Federal rules make a manufacturer send NHTSA a copy of any notice about a defect that goes to more than one dealer or owner. Most of these are service bulletins, the repair instructions manufacturers send to dealers. NHTSA generally leaves safety recall bulletins out of this file, and recalls are listed separately.
Brakes grind, pulse or wear early 4 bulletins · 38 complaints
This Preliminary information communicates an issue with the Hydrastar Electric Over Hydraulic trailer brake system causing a voltage spike into the trucks electrical system which is causing DTC C1114 to set.
This informational bulletin provides an optional repair using a different set of brakes that may correct the customers concern of Early Brake Wear in Harsh Environments.
2 more on this problem
This Preliminary Information communication provides information to the technician about fluid leaking from the brake caliper piston area found during a service of the vehicle.
This technical bulletin provides information and a solution to a condition of Brake Pedal Moves or Self Applies at Full Turns.
Infotainment, screen or backup camera fails 14 bulletins · 16 complaints
This PI is created to inform GM dealers that some vehicles may intermittently fail to connect wireless Apple CarPlay or Android Auto after Bluetooth pairing during the first key cycle. The condition is caused by a software anomaly.
This Preliminary information communicates that you may notice a black screen on their radio display. This can happen for a period of a couple seconds or the entire ignition cycle. Engineering is aware of the issue and investigating.
12 more on this problem
This service bulletin provides information on the Service Safety Restraint Message displayed on the DIC Airbag malfunction indicator illuminated.
This technical bulletin provides repair information to correct a customer concern of Radio Software Version Y175 – Multiple Updates for IOK.
Certain vehicles may have a condition in which the automatic emergency braking could become disabled. Dealers will reprogram the front camera module.
Customer Satisfaction Program - certain vehicles may have a condition where the battery is at risk for a drain following an over-the-air update. Dealers are to reprogram the serial data gateway module and the radio.
This technical bulletin provides repair information to correct a customer concern of Radio Software Version Y171 – Multiple Updates.
This technical bulletin provides repair information to correct a customer concern of Radio Software Version Y172 – Multiple Updates for IOK.
This service bulletin provides repair information to correct a customer concern of the rearview driver information camera intermittent in low light conditions - replace camera.
This service bulletin provides a repair procedure to correct customer concerns of Service Emissions System Displayed on DIC, MIL Illuminated with DTC P249C and/or P20E8 Set.
This technical bulletin provides repair information to correct a customer concern of Radio Software Version Y168 â Multiple Updates for IOK.
This technical bulletin provides repair information to correct a customer concern of Radio Software Version Y169â Multiple Updates for IOK.
Plus 2 older ones not listed here.
Transmission shudders, slips or shifts hard 7 bulletins · 11 complaints
This service bulletin advises the technician to check if the transmission cooler lines are twisted to correct customer concerns of Harsh Shift, Shudder, Surge, Stall, Transmission Overheating and/or High Transmission Fluid Temperature.
This service bulletin helps diagnose/reduce possible CCND issues on Transfer Cases - Service 4WD on DIC, Intermittent Failures, Noise Concerns, Driveline/Steering Vibration/Shudder, Intermittent DTCs/MIL Illuminated, Engagement/Disengagement/Ratcheting ...
5 more on this problem
This bulletin provides a procedure to replace the triple clutch housing and internals if found the cause of the customer concerns of Transmission Slip, Harsh 3-4 Shift or Harsh 5-6 Shift, Delayed Shifts, Delayed Shift into Reverse, Harsh Shift into Reverse, ...
This service bulletin provides a procedure to update the TCM to correct a customer concern of a harsh 7-8 Upshift.
This bulletin advises the tech of a normal condition of how the torque converter performance has changed to increase transmission life for customers that may comment about while cruising at a steady speed with light throttle, they feel a shudder, surge or ...
This service bulletin provides a diagnostic procedure to aid in correcting a customer concern of a Howling, Whining/Whirring Noise, Shudder/Vibration and/or Grinding Noise While in 4HI, 4HI Auto and/or During Parking Lot Maneuvers in Auto Mode.
This bulletin provides a service procedure to correct a customer concern of a Shake and/or Shudder During Steady Speed and/or Light Throttle Acceleration Between 25 and 50 MPH (40 and 80 KM/H).
Engine stalls or loses power while driving 5 bulletins · 11 complaints
This engineering information (EI) closure ends the need for gathering further information from technicians in regard to having Malfunction Indicator Lamp illuminated on Driver Information Center (DIC), vehicle may not start but does Crank and/or Randomly ...
This engineering information (EI) is requesting information from technicians to perform the check list provided and contact the engineer listed in regards to having Malfunction Indicator Lamp illuminated on Driver Information Center (DIC), vehicle may not ...
3 more on this problem
This service bulletin provides service information for customer concerns of an in-tank fuel pump whining noise, engine hard to start and/or stalls and Malfunction Indicator Lamp (MIL) is illuminated that may be caused by gelling of fuel in cold temperatures.
This technical bulletin provides repair information to correct a customer concern of Malfunction Indicator Lamp Illuminated, Stall, or No Start with DTC P2534, U3023, P0700, P129D, P10DB (w/ L5P Diesel), P103B, P17E0.
This technical bulletin provides a procedure to update the ECM to correct a customer concern of a MIL, engine stall.
Transmission fails or needs replacement 1 bulletin · 7 complaints
Certain vehicles may have a condition in which the transmission direct overdrive carrier was built with an incorrect caged pinion bearing. Dealers will replace the transmission.
Check engine light or misfire 20 bulletins · 7 complaints
This service bulletin refers the technician to Recall N242438501, and if closed, refer to SI to correct the condition of Malfunction Indicator Lamp Illuminated with DTCs P0402, P062D, P144E, P242B, P2459, and/or P2635 Set.
This technical bulletin provides repair information to correct a customer concern of Evaporative DTCs P0442, P0446, P0455 or P0449, Caused by Dust Intrusion into the Evaporative Canister.
18 more on this problem
The Informational bulletin advises the tech to check for water or ice in the cylinders that may cause the engine not to perform as intended.
This technical bulletin provides repair information to correct a customer concern of Silverado and Sierra Setting DTC P0606 and either DTC P0562 or P0563.
This technical bulletin provides a procedure to correct the condition of Malfunction Indicator Lamp Illuminated with DTC P24D6 or P0F37.
This bulletin provides a procedure to replace the Evaporative Emission Canister Hose if found the cause of the MIL w/DTCs P24D6 and/or P0F37 Setting.
This Preliminary information communicates an issue with the SES MIL and DTC P062B and engineering is working on a fix.
This service bulletin provides repair information to correct a customer concern of Headlamps Flashing and/or DTC P0606 Set in Lighting Control Module.
This service bulletin advises of a new fuel injection cleaner kit used for decarbonizing the intake valves to correct conditions of rough idle, Crank no start, extended crank or misfire, MIL with DTCs, and explains how Top Tier fuels should be used to reduce ...
Service Update - Certain vehicles with a 6.6L diesel engine have an Engine Control Module (ECM) that may not properly diagnose, may not set Diagnostic Trouble Codes (DTCs), or may not illuminate the Malfunction Indicator Light (Check Engine Light) if certain ...
This service bulletin provides a procedure to correct the condition of Malfunction Indicator Lamp Illuminated with DTCs P0402, P062D, P144E, P242B, P2459, and/or P2635 Set.
This service bulletin provides a repair procedure to correct customer concerns of Rough Idle, Surge/Bucking with Light Throttle and Higher Loads, Malfunction Indicator Lamp (MIL) Illuminated - DTC P0402 and/or P22FB Set.
Plus 8 older ones not listed here.
Transmission jerks, lurches or bangs into gear 3 bulletins · 7 complaints
This service bulletin provides information on some vehicles that may rock or move slightly forward or rearward while in Park at start up after cold soak. This condition may be accompanied by a clunk noise.
This service bulletin provides a Diagnostic Tip for Noise, Vibration, and/or Harshness Issues/Clunk Noise Heard During Coast Down Event after the transfer case was removed from the transmission and reinstalled during a recent repair.
1 more on this problem
This service bulletin provides information on Driveline Clunk Noise and what is acceptable and what is considered normal operation.
Battery dies or the car will not start 6 bulletins · 6 complaints
This bulletin provides a procedure on how to check for a battery drain utilizing the Picoscope and how to measure the load on the system that may be causing a drain.
Customer Satisfaction Program - certain vehicles may have a condition where the battery is at risk for a drain following an over-the-air update. Dealers are to reprogram the serial data gateway module.
4 more on this problem
Customer Satisfaction Program - may have a condition where the battery is at risk for a drain following an over-the-air update. Dealers are to reprogram the serial data gateway module.
This technical bulletin provides a procedure to correct the condition of Trailer Brake Disabled and/or DTC C1114 Stored During Pulling a Trailer with a Battery, Generator or Solar Charger.
This Preliminary information communicates information on the Auxiliary Battery not charging. Engineering released updated BCM calibrations to correct concern.
This Preliminary information communicates information on the Auxiliary Battery not charging. Engineering is currently working on updated calibrations to correct concern.
Complaints filed by year
57 complaints came in 2025, 2.0 times the year before. Owners file in waves when a problem gets press or an investigation, so a spike measures attention as much as failures.
Recalls that include the 2024 Chevrolet Silverado 2500
Whether your car is included depends on its VIN. Check yours at nhtsa.gov/recalls.
General Motors, LLC (GM) is recalling certain 2024-2025 Chevrolet Silverado 2500 and GMC Sierra 2500 vehicles equipped with the enhanced towing option and 20-inch accessory tire/wheel package. The tire information label may state the incorrect rear tire pressure, resulting in underinflated tires and preventing the tire pressure monitoring system (TPMS) from displaying a low tire pressure warning.
Risk and remedy
Remedy: Dealers will inspect, update the engine control module (ECM) software, apply a tire label overlay, inflate tires to the correct pressure, and perform a tire pressure monitor system (TPMS) re-learn process as necessary, free of charge. Owner notification letters were mailed September 17, 2026. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is N262561970. Vehicle Identification Numbers (VIN) involved in this recall became searchable on NHTSA.gov on August 13, 2026.
General Motors, LLC (GM) is recalling certain 2024 Chevrolet Silverado HD 2500, 3500, and GMC Sierra HD 2500, 3500 vehicles equipped with power-unlatching tailgates. The tailgate's electronic gate-release switch may short circuit due to water intrusion, which can result in the tailgate inadvertently unlatching while the vehicle is in Park.
Risk and remedy
Remedy: Owners are advised to check that the tailgate is closed and latched before driving. Dealers will replace the exterior touchpad switch assemblies, free of charge. Owner notification letters were mailed December 17, 2024. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is N242469160. This recall is an expansion of NHTSA Recall 24V-060.
General Motors, LLC (GM) is recalling certain 2020-2024 Chevrolet Silverado 2500, 3500, GMC Sierra 2500 and 3500 vehicles equipped with power-unlatching tailgates. The tailgate's electronic gate-release switch may short circuit due to water intrusion, which can result in the tailgate inadvertently unlatching while the vehicle is in park.
Risk and remedy
Remedy: Owners are advised to check that the tailgate is closed and latched before driving. Dealers will replace the exterior touchpad switch assemblies, free of charge. Owner notification letters were mailed May 17, 2024. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is N232426400.
General Motors, LLC (GM) is recalling certain 2024 Chevrolet Silverado 2500, 3500, and GMC Sierra 2500, 3500 vehicles. The steering gear shaft may fracture and disconnect from the steering arm.
Risk and remedy
Remedy: Dealers will inspect and replace the steering gear, if necessary, free of charge. Owner notification letters were mailed September 22, 2023. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is N232414720.
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Questions
What is the most common problem on the 2024 Chevrolet Silverado 2500?
Brake wear, with 38 of the 140 complaints.
At what mileage do 2024 Chevrolet Silverado 2500 problems start?
Of the 34 complaints that give a mileage, a quarter came by about 6,000 miles and half by about 26,000.
Is the 2024 Chevrolet Silverado 2500 better or worse than the 2023?
Counted per year on the road, the 2024 has more complaints than the 2023: 47 a year against 12.
How many 2024 Chevrolet Silverado 2500 complaints involve a crash, fire or injury?
4 of them (3%). The typical vehicle on this site is at 6%.
Is there a recall for brake wear on the 2024 Chevrolet Silverado 2500?
No recall on file for the 2024 Chevrolet Silverado 2500 is on the same system as brake wear. Another recall may still cover your car, so check its VIN at nhtsa.gov/recalls.