2019 Chevrolet Silverado 1500 · symptom sheet
Backup camera goes black or freezes
- 62owner reports
- 5,000median miles
- 1involved a crash
Newest report Oct 14, 2025 · checked Oct 2, 2026
62 of the 111 reports of infotainment on the 2019 Silverado 1500 describe backup camera failure.
Part of Infotainment, screen or backup camera fails (111 reports)
Tick what matches of 62 reports
Backup camera failure on other Silverado 1500 years
No other Silverado 1500 model year has enough reports of backup camera failure for a sheet of its own. See every Silverado 1500 year.
What got replaced
Owners who name the part that was replaced mention the camera (62 reports) and the head unit or screen (33 reports).
Recalls and investigations
One recall on the electrical system covers the 2019 model year. A recall on the same system isn't always the same failure, so read the defect text.
The battery positive (B+) cable rings may have been manufactured with excessive glue, potentially causing an intermittent electrical connection between the B+ cable and alternator.
NHTSA investigations into the electrical system on the Silverado 1500
Pedestrian alert sounds. Closed aug 7, 2023, led to recall 22V-063.
Non-crash engine compartment fires. Closed sep 8, 2008, led to recall 08V-441.
Non-crash engine compartment fires. Closed jun 12, 2008.
None of these investigations covers the 2019 model year.
When it happens
The middle half of failures fell between 800 and 15,000 miles, from the 19 reports that gave a mileage.
Is this a known problem?
The manufacturer has sent NHTSA 3 service bulletins or notices for the 2019 Chevrolet Silverado 1500 that deal with this problem. Newest first.
Federal rules make a manufacturer send NHTSA a copy of any notice about a defect that goes to more than one dealer or owner. Most of these are service bulletins, the repair instructions manufacturers send to dealers. NHTSA generally leaves safety recall bulletins out of this file, and recalls are listed separately.
This service bulletin provides repair information to correct a customer concern of Rear View Camera Issues - DTCs B395A, B395B, B395C, B101E, B101D.
This service bulletin provides repair information to correct a customer concern of Rear View Camera Coaxial Related Issues - DTCs B395A, B395B, B395C, B101E, B101D.
This technical bulletin provides repair information to correct a customer concern of Rear View Camera Image Flickers When Brake Lamps or Turn Signals are On.
What owners wrote
“I went to drive my truck and it would start but I got a â service power steering no assist â, service rear vision camera, service trailer brake system. Then it wouldnât start and got the â lost communication with fuel pump control module, back up camera was flashing in and out and license plate lights would flash with turn signal on.”
Filed Jul 6, 2025
“backup camera comes on when brakes are applied. Very dangerous at night time while driving as bright backup camera displayed on screen hinders your vision to see the road.”
Filed Mar 10, 2025
“I have several issues going on with my vehicle. The transmission keeps shuddering and the dealer says there is nothing wrong with it. I've documented over a dozen instances. It feels like you are going over rumble strips. Also the screen flickers bad making it difficult to see the backup camera. I have a dozen or more videos on this and the dealer says they can't reproduce the issue.”
Filed Feb 28, 2024
“The screen for the backup camera is too bright causing the inability to use mirrors at night. I was told at the dealership that they could not touch it.”
Filed Mar 17, 2022
Should you keep driving it?
This page can't tell you that. 1 of 62 reports involved a crash. Owners who file are the ones who had a bad experience, and nobody checks their reports. If the problem affects steering, braking, power or a fire risk, treat it as a safety fault and have it inspected before a long or high-speed drive.
File your own report with NHTSA. Complaint counts are how a problem gets an investigation. How reports land on this sheet.
Guide Paid for this repair before a recall covered it? How recall reimbursement works
Other problems on this car
- Brakes grind, pulse or wear early 192 reports
- Engine stalls or loses power while driving 155 reports
- Transmission shudders, slips or shifts hard 153 reports
- Engine failure, knocking or rod bearing 134 reports
- Check engine light or misfire 120 reports
- Power steering cuts out or goes heavy 51 reports
- Traction control or StabiliTrak light comes on 51 reports
- Engine leaks oil 39 reports
- Transmission fails or needs replacement 37 reports
- Engine rattles or ticks 35 reports
- Burns oil or oil level rises 31 reports
- Battery dies or the car will not start 28 reports
- Multiple warning lights come on at once 27 reports